Dine & Play Omdömen 

634
TrustScore 3.5 av 5

3,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

After trying to use my membership several times, I’m appalled to see Dine & Play act so unprofessionally on social media by liking inappropriate videos. These videos are sexual, explicit and dis... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

Tucked away in a cozy corner, this restaurant has a charming ambiance that instantly makes you feel at home. The menu is extensive, making it hard to choose! I opted for the masala dosa, which was pe... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I rang customer service as my app stated that my card had expired. Through my call I found out that my membership has been extended by a further year & I needed to log off & log back in again to recei... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

No company is perfect but the measure of a good company is how they respond when something goes wrong. My Dine club card had not turned up several weeks after I'd paid for it. I e-mailed customer se... Se mer

Företaget har svarat

Företagsinformation

  1. Restauranger och barer

Skrivet av företaget

Looking for great discounts on your ideal dining experience? Grab your friends, family or partner and get amazing restaurant discounts with Dine!


Kontaktuppgifter

3,7

Medel

TrustScore 3.5 av 5

634 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,7

Alla omdömen

(634)

1 omdöme under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Great service from Kelsey

great service in rectifying a problem I had with logging in to my account on my phone app which Kelsey resolved quickly and efficiently and it all worked first time following her intervention for which I extremely grateful - thank you Kelsey for your help.

13 oktober 2022
Omdöme utan inbjudan
Logotyp för Dine & Play

Svar från Dine & Play

This review has really got us smiling! Thanks, Lynette. Your feedback will be passed on Kelsey. :)

Betygsatt 5 av 5 stjärnor

Kelsey was very helpful and replied…

Kelsey was very helpful and replied almost immediately to my emails I look forward to using my dine card

11 oktober 2022
Omdöme utan inbjudan
Logotyp för Dine & Play

Svar från Dine & Play

Hi Zara. Thank you for taking the time to review the service you received. Kelsey will really appreciate reading your lovely comments 😊

Betygsatt 1 av 5 stjärnor

A complete waste of time..

A complete waste of time.. Tried twice to use it in participating restaurants, and both restaurants refused and said they did not accept the dine cards, despite them being on Dine app.. I phoned Dine customer service after the first incidence, they told me "Sorry".. The second time I did not bother to call them.. I will not try again for sure..

25 augusti 2022
Omdöme utan inbjudan
Logotyp för Dine & Play

Svar från Dine & Play

Hi there, Sayed. We are sorry that this was your experience with Dine on this occasion. It’s really important that we get to the bottom of this for you! Please get in touch with us at enquiries@dineclub.co.uk and supply us with the details. We will be happy to investigate this for you.

Betygsatt 4 av 5 stjärnor

answered phone quickly and responded well

Had a problem with my Dine Card App this morning. Spoke with Danny who answered the phone almost immediately. Very helpful and resolved my problem.
Many thanks
I will now try using my Dine Card and see if it is actually accepted.

17 augusti 2022
Omdöme utan inbjudan
Logotyp för Dine & Play

Svar från Dine & Play

It’s always so nice to hear such lovely feedback from our members. Thank you, Graham! We will let Danny know about your kind review.

Betygsatt 5 av 5 stjärnor

Don’t need a physical card

I phoned to ask about my need for a ‘dine card’ which was mentioned in a recent email and which I don’t have.
Danny helpfully confirmed that I don’t need a physical card and that the app will suffice.

I would suggest that Dine make this clear in their correspondence.

11 augusti 2022
Omdöme utan inbjudan
Logotyp för Dine & Play

Svar från Dine & Play

Always here for you! We’ll pass your kind feedback on to Danny. Happy dining!

Betygsatt 5 av 5 stjärnor

Excellent customer service

I can not praise highly enough the customer service at Dine Club.
It's so refreshing to be able to access customer service without any difficulties/obstacles, when you need help.
When I experienced problems on Dine Club's website, the agent Danny responded promptly.
He resolved my problem quickly, efficiently and in a friendly manner.
10/10 for outstanding customer service.
E Sommerville

9 augusti 2022
Omdöme utan inbjudan
Logotyp för Dine & Play

Svar från Dine & Play

Thanks for the fab review! We pride ourselves on top notch customer service. We’ll be sure to pass your lovely feedback on to Danny. Always here if you need us.

Betygsatt 5 av 5 stjärnor

Danny was very helpfull :-)

25 juli 2022
Omdöme utan inbjudan
Logotyp för Dine & Play

Svar från Dine & Play

Thanks for the fab review! We pride ourselves on top notch customer service. We’ll be sure to pass your lovely feedback on to Danny. Always here if you need us.

Betygsatt 5 av 5 stjärnor

Spoke to Danny Gilbert

Spoke to Danny Gilbert, he was very helpful and resolved my concerns.

12 juli 2022
Omdöme utan inbjudan
Logotyp för Dine & Play

Svar från Dine & Play

Always here for you! We’ll pass your kind feedback on to Danny. Happy dining!

Betygsatt 5 av 5 stjärnor

Spoke to Danny

Spoke to Danny
Very helpful

12 juli 2022
Omdöme utan inbjudan
Logotyp för Dine & Play

Svar från Dine & Play

It’s always so nice to hear such lovely feedback from our members. Thank you, Mike! We will let Danny know about your kind review.

Betygsatt 1 av 5 stjärnor

ThUNTRUSTWORTHY KNOWLEDGEis company Dineclub

This company Dineclub, I have never heard of or either been in touch by phone etc. Today I receive a letter thanking me of becoming a member and membership number and stating the annual fee of £24.99 has been charged to your annual billing source and a number then to cancell all in small letters at bottom of a letter come leaflet, I presume junk mail to throw immediately in bin. I am surprised TRUSTPILOT has accepted this company, I am a pensioner and was to throw this garbage away until my daughter saw sighting of the small print. Beware pensioners thst receive this con through their letter box.

9 juli 2022
Omdöme utan inbjudan
Logotyp för Dine & Play

Svar från Dine & Play

Hi there T Hennessy,

It sounds like you have received Dine as part of a further membership. All members receive correspondence prior to the product being sent and the charge billed, to offer them these exclusive offers and informing them of the process.

Please get in contact to discuss this further as we will be happy to look into the situation for you.

Kindest regards.

Betygsatt 5 av 5 stjärnor

Danny was very helpful and got me…

Danny was very helpful and got me logged on quickly as I had been trying to do this for several days. He also told me about ‘extras’ which I was unaware of.
Thanks Danny.

9 juni 2022
Omdöme utan inbjudan
Logotyp för Dine & Play

Svar från Dine & Play

Thanks for the fab review Doreth! We pride ourselves on top notch customer service. We’ll be sure to pass your lovely feedback on to Danny. Always here if you need us.

Betygsatt 5 av 5 stjärnor

Excellent service from Toby

Excellent service from Toby, promptly dealt with the problem which was of my making 😂 many thanks, Mike

25 maj 2022
Omdöme utan inbjudan
Logotyp för Dine & Play

Svar från Dine & Play

Thanks for the fab review! We pride ourselves on top notch customer service. We’ll be sure to pass your lovely feedback on to Toby. Always here if you need us.

Betygsatt 5 av 5 stjärnor

Query answered

Today I had cause to ring Dine with a query. I spoke to Danny and he answered my query with great professionalism, and was extremely polite. What more can I say, apart from "well done Danny". 👍👍👍

20 maj 2022
Omdöme utan inbjudan
Logotyp för Dine & Play

Svar från Dine & Play

It’s always so nice to hear such lovely feedback from our members. Thank you, Colin! We will let Danny know about your kind review.

Betygsatt 5 av 5 stjärnor

I had several questions.

I had several questions that needed to be answered and Toby has been very friendly, professional and certainly helpful, resulting in my resolving my problems.

17 maj 2022
Omdöme utan inbjudan
Logotyp för Dine & Play

Svar från Dine & Play

Always here for you! We’ll pass your kind feedback on to Toby. Happy dining!

Betygsatt 5 av 5 stjärnor

Great card to have

Great card to have, loads of discounts.

13 maj 2022
Omdöme utan inbjudan
Logotyp för Dine & Play

Svar från Dine & Play

What lovely feedback! Thanks ever so much. Always here for you should you need us!

Betygsatt 5 av 5 stjärnor

Very happy with Dine Club service.

Very happy with Dine Club service.
Had an issue with a Restaurant not accepting the Dine Club card.
I emailed Dine Club and received a quick response from Toby with an explanation and promise to follow it up,

13 maj 2022
Omdöme utan inbjudan
Logotyp för Dine & Play

Svar från Dine & Play

It’s always so nice to hear such lovely feedback from our members. Thank you, Robert! We will let Toby know about your kind review.

Betygsatt 5 av 5 stjärnor

Thank you for great help

Danny very efficiently helped me in intiating the Dine registration process when I ran into problems. It's great to be able to quickly communicate with a human when the simplest contact with other organisations often proves so difficult.

12 maj 2022
Omdöme utan inbjudan
Logotyp för Dine & Play

Svar från Dine & Play

Thanks for the fab review David! We pride ourselves on top notch customer service. We’ll be sure to pass your lovely feedback on to Danny. Always here if you need us.

Betygsatt 5 av 5 stjärnor

Couldn't find my log in details

Couldn't find my log in details, quick email and all sorted. Thanks Toby B

9 maj 2022
Omdöme utan inbjudan
Logotyp för Dine & Play

Svar från Dine & Play

Thanks for the fab review! We pride ourselves on top notch customer service. We’ll be sure to pass your lovely feedback on to Toby. Always here if you need us.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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