After trying to use my membership several times, I’m appalled to see Dine & Play act so unprofessionally on social media by liking inappropriate videos. These videos are sexual, explicit and dis... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
After trying to use my membership several times, I’m appalled to see Dine & Play act so unprofessionally on social media by liking inappropriate videos. These videos are sexual, explicit and dis... Se mer
Företaget har svarat
Tucked away in a cozy corner, this restaurant has a charming ambiance that instantly makes you feel at home. The menu is extensive, making it hard to choose! I opted for the masala dosa, which was pe... Se mer
Företaget har svarat
I rang customer service as my app stated that my card had expired. Through my call I found out that my membership has been extended by a further year & I needed to log off & log back in again to recei... Se mer
Företaget har svarat
No company is perfect but the measure of a good company is how they respond when something goes wrong. My Dine club card had not turned up several weeks after I'd paid for it. I e-mailed customer se... Se mer
Företaget har svarat
Looking for great discounts on your ideal dining experience? Grab your friends, family or partner and get amazing restaurant discounts with Dine!
Storbritannien
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
great service in rectifying a problem I had with logging in to my account on my phone app which Kelsey resolved quickly and efficiently and it all worked first time following her intervention for which I extremely grateful - thank you Kelsey for your help.

Svar från Dine & Play
Kelsey was very helpful and replied almost immediately to my emails I look forward to using my dine card

Svar från Dine & Play
I had a amazing experience I would recommend friends and family

Svar från Dine & Play
A complete waste of time.. Tried twice to use it in participating restaurants, and both restaurants refused and said they did not accept the dine cards, despite them being on Dine app.. I phoned Dine customer service after the first incidence, they told me "Sorry".. The second time I did not bother to call them.. I will not try again for sure..

Svar från Dine & Play
Had a problem with my Dine Card App this morning. Spoke with Danny who answered the phone almost immediately. Very helpful and resolved my problem.
Many thanks
I will now try using my Dine Card and see if it is actually accepted.

Svar från Dine & Play
I phoned to ask about my need for a ‘dine card’ which was mentioned in a recent email and which I don’t have.
Danny helpfully confirmed that I don’t need a physical card and that the app will suffice.
I would suggest that Dine make this clear in their correspondence.

Svar från Dine & Play
I can not praise highly enough the customer service at Dine Club.
It's so refreshing to be able to access customer service without any difficulties/obstacles, when you need help.
When I experienced problems on Dine Club's website, the agent Danny responded promptly.
He resolved my problem quickly, efficiently and in a friendly manner.
10/10 for outstanding customer service.
E Sommerville

Svar från Dine & Play
Spoke to Danny Gilbert, he was very helpful and resolved my concerns.

Svar från Dine & Play
This company Dineclub, I have never heard of or either been in touch by phone etc. Today I receive a letter thanking me of becoming a member and membership number and stating the annual fee of £24.99 has been charged to your annual billing source and a number then to cancell all in small letters at bottom of a letter come leaflet, I presume junk mail to throw immediately in bin. I am surprised TRUSTPILOT has accepted this company, I am a pensioner and was to throw this garbage away until my daughter saw sighting of the small print. Beware pensioners thst receive this con through their letter box.

Svar från Dine & Play
Danny was very helpful and got me logged on quickly as I had been trying to do this for several days. He also told me about ‘extras’ which I was unaware of.
Thanks Danny.

Svar från Dine & Play
Excellent service from Toby, promptly dealt with the problem which was of my making 😂 many thanks, Mike

Svar från Dine & Play
Today I had cause to ring Dine with a query. I spoke to Danny and he answered my query with great professionalism, and was extremely polite. What more can I say, apart from "well done Danny". 👍👍👍

Svar från Dine & Play
Toby was very helpful with my enquiry and sorted things in double quick time

Svar från Dine & Play
I had several questions that needed to be answered and Toby has been very friendly, professional and certainly helpful, resulting in my resolving my problems.

Svar från Dine & Play

Svar från Dine & Play
Very happy with Dine Club service.
Had an issue with a Restaurant not accepting the Dine Club card.
I emailed Dine Club and received a quick response from Toby with an explanation and promise to follow it up,

Svar från Dine & Play
Danny very efficiently helped me in intiating the Dine registration process when I ran into problems. It's great to be able to quickly communicate with a human when the simplest contact with other organisations often proves so difficult.

Svar från Dine & Play
Couldn't find my log in details, quick email and all sorted. Thanks Toby B

Svar från Dine & Play
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.