DWR Veterinary Specialists Omdömen 

Our dog had her femorel head removed, we were deverstated when we arrived and Lucy was in a lot of pain, the total professionalism and knowledge these vets have is amazing, we can't thank them enough for what they did for Lucy when we picked her up she was pain free and happy, the follow up appointment was again amazing at how they treated her and above all they take the time to explain everything that can be done and all the pro's and con's for each procedure, and they don't hurry you out, Lucy has certainaly recieved the very best of care and treatment

So they're not cheap but wow do they know their stuff. We've been a few times with referrals on different conditions with our little 16yo kitty and they've been amazing beyond words every time. We have a great local vet, but as specialists they put everyone to shame with their amazing knowledge and amount of care they show for animals.

My advice to anyone reading these reviews is to make sure you have pet insurance (regardless of whether you use these guys or not, sadly medical care for pets is outrageously expensive), ignore all of the bad reviews and trust in the good ones.

I cannot praise the staff at DWR highly enough. From the moment we walked in the door we felt reassured that our cat would be in safe and caring hands. Every animal that came through their doors while we were there were greeted with warmth, sensitivity and professionalism. Every single member of staff was so kind and wonderful. Thank you especially to Hannah and the surgeon who took such great care of my cat. While I hope my pets and I never have cause to visit DWR again, I know that if we did they would be in the best hands. There are several bad reviews about the cost of treatment and yes, they are expensive but the specialist care they provide would be expensive anywhere so my advice would be to check your insurance carefully before committing to any treatment. In my opinion they earn every penny!

These are only interested in treating your dog if you have insurance. Check your invoice as they charge for things they haven’t done. When you ask for proof to what they have told you they then back track. I would never take my dogs back there I would much rather have them pts than go through what we have.

Referred by our vet as our dog needed a kidney removed. The surgical team were amazing, she came home after two days. We were kept updated throughout and DWR claimed from our insurers direct and we paid the £30.00 admin fee.

Compassionate and caring, outstanding service to both pet and owner. We were kept updated at all times with the treatment of our precious pet. Alex spent so much time explaining out precious pet's conditions and medication, and even though our beautiful dog is terminally ill, the care could not have been better.
Highly recommended.

Our dog was referred to Dick White Referrals after suffering seizures. They saw him at 24 hours notice. The facility is a well thought out and pleasant place, plenty of parking. The staff are polite and it is clear that they are invested in - the site is also a veterinary academy and we had two newly qualified vets in attendance as well. The resident neurologist, Alexandra To, could not spend enough time explaining things to us, walking us through the MRI results and reviewing medication needs. Unfortunately, our dog is terminally ill, but we felt that DWR were very compassionate. DWR is part of a larger group, Linnaeus, which probably explains the invoicing problems raised by another reviewer. Our experience was very different - they dealt directly with our insurer and we had only to pay £30 admin fee.

Unfortunately we will be issuing court proceedings against Dick White for in our opinion professional negligence. They couldn’t even get our dogs name correct on his paperwork and then a complete misdiagnosis.

It was then noticed that Dick White Referrals Ltd also send out invoices with a company number or vat number that does not correspond to Dick White Referrals Ltd and such such portray one company but actually use another to demand your money, which is obviously illegal and classified as fraudulent trading. A invoice must include the limited company name, the company number that matches this company name and the vat number. This subsequently has been reported to trading standards and HMRC.