Diamondart Omdömen 682

TrustScore 4 av 5

4,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Shocking quality , the colours were all wrong , the number packets did not match the numbers on the canvas , clearly not from UK. Tried to contact for refund and they have blocked my email. Will be co... Se mer

Betygsatt 5 av 5 stjärnor

This was my first time buying from Diamond Art UK and it was as a fantastic experience. It arrived in the time listed, and the picture itself is high quality and looks great when completed. The m... Se mer

Betygsatt 4 av 5 stjärnor

Speedy supply of my custom art. Well packaged and the canvas was rolled to prevent creasing. Only a quarter of the way through my picture but it is starting to come through nicely. I think the colours... Se mer

Betygsatt 5 av 5 stjärnor

I love my diamond art kit this is the second one I have purchased from diamond art and am very happy with both.I find doing diamond art very relaxing and very rewarding .From time of order to deliver... Se mer


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

682 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 64 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Yorkshire Terrier

Really enjoyed this Diamond Dotz, picture of Yorkshire Terrier, beautifully created. The colours were excellent and the little squares were very well created.
Would love to do another.

13 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

AVOID ...AVOID AVOID...

Avoid this company......the website is in UK but be carefull the order is coming from China....which means around 3 weeks...maibe more...God knows .
When you ask about your order,they are using the excuse like " there is too many orders and is very busy period".
January....and they are extremely busy..🤣🤣
If you order from diamond art or shein or temu ...the only difference is the price ( triple at diamond art .....so if you want something order straight from the soursce and avoid being foolish.
I have already 2 weeks of waiting and God knows when or if I will receive my order!

12 februari 2026
Omdöme utan inbjudan
Logotyp för Diamondart

Svar från Diamondart

Dear Pink Milk,

Thank you for sharing your feedback. We're genuinely sorry to hear that you're feeling frustrated and disappointed with your experience so far—we completely understand how important it is to receive your order in a timely manner.

Our standard delivery timeframe is clearly stated on our website as 7–14 days to the UK. We know that waiting can feel longer than expected, especially when you're excited to start, and we sincerely appreciate your patience.

We take great pride in the quality of our diamond painting kits. Our canvases feature high-definition, wear-resistant printing with clear, easy-to-read symbols. Our drills are precision-cut, evenly sized, and packed in individually labelled resealable bags. Every kit includes premium tools such as an ergonomic pen, wax pad, and sorting tray. These are the standards that set us apart, and why thousands of happy customers choose us time and time again.

We would love the opportunity to check your order status personally. Please email us directly at support@diamondart.uk with your order number, and we will prioritise your enquiry, provide you with a clear update, and ensure you're taken care of.

Thank you again for your honesty. We're committed to earning back your trust.

Kind regards,
The DiamondArt Team

Betygsatt 5 av 5 stjärnor

Great quality diamond panting

Canvas chosen for me as a present. Very impressed with the quality of the drills and accessories provided but also the re-usable drill packaging. Picture is coming along nicely. Would definitely order again.

12 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

🌟 🌟 🌟 🌟 🌟

I ordered a personalised diamond art canvas of my Ragdoll cat and I’m honestly so pleased with how it turned out. Because he’s mostly white, I knew it could be tricky to capture his details properly, but they did a great job matching him as closely as possible

16 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A******

Very pleased with my purchase and delivery time.
Great product and very good quality with lots of spare extra diamonds.
Would definitely recommend to others and will be using again myself.

11 februari 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Speedy supply of my custom art

Speedy supply of my custom art. Well packaged and the canvas was rolled to prevent creasing. Only a quarter of the way through my picture but it is starting to come through nicely. I think the colours may be slightly off from the original picture but I will continue and trust the process. The canvas background colouring is confusing as it is not consistent with the drill colouring.

10 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Brilliant set of diamond art

Brilliant set of diamond art, the picture is very clear and the number/ letters are very easy to see. Comes as a complete set and a choice of square or round drills both with high gloss finish and super strong adhesive, waterproof and amazing quality very happy

2 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Very poor and delayed service

Ordered well in time for Xmas only to be told Yodel lost parcel in local office after travelling a cross the world! Something finally turned up at end of January and it was personalised photos so somebody else still waiting. Customer services is not very good and eventually received correct items 2 months after order which ruined Xmas presents!

8 december 2025
Omdöme utan inbjudan
Logotyp för Diamondart

Svar från Diamondart

Dear Carl S,

Thank you for sharing your experience on Trustpilot. We sincerely apologize for the significant delay in the delivery of your Christmas order and for the frustration caused by the parcel being lost during transit. We also regret that the communication from our customer service did not meet your expectations.

We understand how disappointing this experience must have been, especially when ordering personalized gifts for a special occasion. We take your feedback very seriously and are committed to resolving this issue.

To assist you further, please contact our support team directly at support@diamondart.uk with your order details. We will investigate the delivery issue and work with our shipping partner to determine what happened.

We are reviewing our logistics and customer service processes to ensure such issues are prevented in the future. Your satisfaction is our priority, and we hope to have the opportunity to make this right for you.

Kind regards,
The DiamondArt Team

Betygsatt 5 av 5 stjärnor

Good quality products.

The delivery came on time for Christmas which was a great relief as I had left it a bit late.
I bought 3 diamond art pictures for my wife and she has done quite a few of this type of picture and was very impressed with the quality, one of the pictures is of my daughters dog which is going to be a thank you gift for looking after our dog and I know she will love it.
Definitely recommend this company.

19 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Can't wait to start

Ordered 3 separate pictures that I could complete for my sons but haven't had a spare moment to start them yet. They look great without the diamonds so hopefully they will look magnificent once I've completed them.

31 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Extremely pleased with my purchase

Extremely pleased with my purchase. Had a special picture from my photos made for my daughter’s birthday. She loves it and the extra tools that came with it too. All the diamond pieces are in resealable bags which is extremely good. Previous ones we’ve purchased elsewhere the diamonds bags are non useable once you’ve gotten into them. Liked this one as I can frame it.

18 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Wonderful results.

I ordered my first piece as a present and loved the result so ordered a customised one to be created from a photo. So pleased with the result I will definitely be ordering more. It’s so easy and relaxing I can’t recommend it enough. Everything is provided to complete the piece and they look wonderful when framed. I’m hooked!

27 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent product

Excellent product. So easy to order. Delivery exactly as promised. Keeps the brain active, which is a must and I love the finished product.

21 januari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Brilliant product

Brilliant product. Product met all my expectations.

The picture is now hanging on my wall and it looks amazing

Will definitely consider to buy again

11 december 2025
Omdöme utan inbjudan

Detta är Trustpilot

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