Doorbell camera would not connect to wifi after changing internet providers. Tech camera out and got it connected and also tested the rest of the system to make sure everything was working properly.
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The cameras require time to load and show a delay; each time I raised the issue, the response blamed my Wi-Fi, though my signal is strong. I would appreciate quicker video alerts.
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Technician was beyond fabulous!!! He explained everything to us clearly and concisely. He didn’t try to pressure sell us but explain what we had and if we needed something more this is how we coul... Se mer
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We have been DFW Security customers for years. We decided it was time to change out our battery backup but were having trouble with the keypad after changing it out. They sent a service tech right a... Se mer
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Företagsinformation
Om DFW Security®
Skrivet av företaget
Home & Business Security, Cameras, Alarm Systems, Access Control, Smart Devices and Monitoring.
For more than 30 years, DFW Security has helped protect homes, families and businesses throughout the Dallas-Fort Worth area with professionally installed security and smart technology. We are a local security company serving communities across North Texas, with real people providing local support before, during and after installation.
Our security solutions are customized to fit each customer's needs and can include home security systems, business security systems, alarm systems, security cameras, video surveillance, access control, fire monitoring, remote video monitoring and smart home technology.
With today's technology, your security system can do more than sound an alarm. Smart security cameras can help identify people, vehicles, animals and packages, while intelligent alerts help you focus on activity that matters. Control your security, cameras, locks, lights, garage doors, thermostats and other connected devices from one convenient mobile app.
For businesses, DFW Security can bring security, video surveillance and access control together into an integrated solution designed to help protect people, property and operations. Whether you need security for a single location or multiple business locations, we can help create a solution that fits your needs.
We believe good security should combine trusted local experts, professional installation, reliable technology, responsive customer service and fair pricing. Our goal isn't simply to sell a security system. It's to provide a comprehensive solution that works for you today and continues to serve you as your needs change.
How can we help protect what matters most to you?
Kontaktuppgifter
2533 E Loop 820 N, 76118, Fort Worth, USA
- 877-372-0350
- sales@dfwsecurity.com
- dfwsecurity.com
Talk to an Expert
4,6
Utmärkt
234 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great tech that came to the house and…
Great tech that came to the house and hooked everything up
22 september 2026
Svar från DFW Security®
Thank you Spencer. We are blessed with a great team of techs!
Svar från DFW Security®
Thank you Cynthia!
The CSR was very helpful and resolved…
The CSR was very helpful and resolved my issue correctly and in a timely manner.
15 september 2026
Svar från DFW Security®
Wonderful! Thanks!
Svar från DFW Security®
Thanks Kenneth! We appreciate you!
My technician went above and beyond
My technician went above and beyond. A long time problem was solved. Just great service.
18 september 2026
Svar från DFW Security®
Thanks Todd! Great service is always our goal!
Very knowledgable and very pleasant
16 september 2026
Svar från DFW Security®
Thank you Manuel! We're happy to hear this!
Seamless process
Seamless process, excellent customer service, and great results. We are so glad we went with DFW security.
9 september 2026
Svar från DFW Security®
Thank you Stormi! We are also so glad you decided to go with us!
Nickels & Dimes you to death
Employees are great but the company nickels and dimes you to death. My prior security company was much more affordable and transparent.
15 september 2026
Svar från DFW Security®
We are so sorry that you feel this way! We definitely want to be both affordable and transparent. Let me look into what happened and I'll see what we can do to make this right for you.
Always helpful
ive only had one issue in the three years we have had the system. I called and was walked thru how to correct most of the issue over the phone. There was one item that required a repair-at no charge to me. The technician went thru the entire system when he arrived and checked everything, he didnt just replace the one sensor that had failed. Solid service over the phone and in person.
8 september 2026
Svar från DFW Security®
Thank you so much Chris! We truly appreciate your business.
The technician was very quick
The technician was very quick, and I was able to make it to work without taking any time-off.
9 september 2026
Svar från DFW Security®
Great! Thanks for your flexibility!
Beware of what you are signing with a contract
I thought I was signing a 12 month contract that was quoted to be $41 each month including the equipment. What I wasn't aware of is that the equipment was based on paying it out over 60 months and that's how they got the $41 a month. So I ended up having a bill for $1k for just the equipment which was not what I was told when I scheduled service to be set up. I called and spoke with the manager and told her this felt like a bait and switch, I was super adamant that I only wanted a contract for 12 months because I am leasing this place and no one mentioned that my equipment was to be paid for the next 60 months. Why would I ever agree to pay on equipment over 60 months when I am only in this place for 12 months. The manager was not helpful at all, she was super rude, told me that I knew exactly what I was signing, just a really terrible experience!
17 juli 2026
Svar från DFW Security®
Hi Stephanie, this sounds like a huge misunderstanding! I'm so sorry you had a bad experience as we strive to be upfront, transparent and caring in every encounter. 60 months is the maximum time frame allowed to pay off the equipment with zero interest. Unfortunately it looks like you clicked to select a shorter time frame making the payment higher. I know Susan is working on getting this fixed for you right now. Please bear with us while we try to make it right!
Svar från DFW Security®
Great! Thanks for allowing us to protect your new home!
Great Customer Experience: The representative was very…
The representative was very professional and thorough. Answered all of my questions and resolved the power issue. Additionally completed an entire system check. He is an asset to your team.
10 september 2026
Svar från DFW Security®
Thanks Patrick. We are very happy to hear this!
Svar från DFW Security®
Thanks Kathy!
Nice and knowledgeable young man came…
Nice and knowledgeable young man came and made required updates.
10 september 2026
Svar från DFW Security®
Thank you for your feedback. We appreciate you!
The service was excellent
The service was excellent. Herman was the best. Took his time with us to explain everything. Installation was seamless.
9 september 2026
Svar från DFW Security®
We love seamless experiences! Thanks Matt!
Your guy was excellent
Your guy was excellent , he provided all kind of advice and ficed everything
1 september 2026
Svar från DFW Security®
Wonderful! Thanks David!
Technician was so polite and friendly…
Technician was so polite and friendly and showed me some things II didn’t know about using the keypad. He also cleaned up all of his mess, unlike the technician before. Great service and much appreciated.
1 september 2026
Svar från DFW Security®
Thanks Rachel!
Doorbell camera issue
The technically person showed up in the scheduled window able to correct the problem right away. The door bell camera had to be replace he quickly did that. Then he did a full test on my secure system. Very friendly guy.
4 september 2026
Svar från DFW Security®
Thanks Tammy. We appreciate your business and we're thankful to be protecting your home!
Svar från DFW Security®
Thanks for letting us know!
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