DFW Security® Omdömen 

Easy transition to new services. Very nice employee's.

From my initial inquiry through the installation of the cameras, everyone was knowledgeable, professional and polite. The equipment works well and is insured.

Quick response

Technician was beyond fabulous!!!

He explained everything to us clearly and concisely. He didn’t try to pressure sell us but explain what we had and if we needed something more this is how we could get it. He documented and made sure we understood our system. Really appreciate all the Kaleb did. If you want a top notch technician highly recommend Kaleb.

DFW Security continued to charge us despite the system not being monitored since 2025.
We cancelled service and our bank account is still being charged monthly. Please refund charges and cease drafting on our bank account.

The tech was nice but we can’t get the garage or patio camera working have another appointment on the 18th paying for services not being received . I feel like this review is a waste of time nothing every happens from them

Every experience that I’ve had with DFW whether on the phone or in person has been a great experience. They came out recently and fixed the problem with my window sensor and while out they checked my cameras to ensure that they were working and other sensors. Highly recommended.

The service tech was very professional, knowledgeable, and polite. He was able to answer all our questions and concerns. I was very pleased.

Outstanding service the past 12 years. Particularly impressed with the hard work, perseverance and professionalism of Crystal and Bill during our recent system upgrade. Michael and Marco in sales and technical help are always great! Thank you.

Yesterday, we didn't get the tech's name written down but he was most helpful in configuring some things for us. Today, Rick helped us with a second part of the configurations. Much appreciated BOTH DAYS!

Well the system now arms in both Stay and Away modes. However what caused the system to not arm in those modes (the reason for the service call) was not found.

the tech fixed what needs to be done and also checked the whole system

Didnt removed old equipment as request and told would happen. Also was quoted incorrectly had to pay additional.

Service Tech was able to address our concern in a professional and efficient manner.

Started the project two years ago almost and it’s still not completed

Lowered my bill, the person was very professional

Phenomenal experience. Crystal knocked it out of the park with her professionalism and extensive knowledge. She went above and beyond to make sure our cameras were installed strategically and made sure our apps were all set. Couldn't recommend DFW Security enough. 10/10

It’s too soon to give a definitive review because the system was just installed, regarding this process, the person that came to check the house for our security needs was very knowledgeable and suggested the system that will work for our house. One of the things I did not like is that they want me to sign a contract for 3 years, I was buying all the equipment and paying for the installation that was expensive even though I didn’t get all that they were suggesting. When you pay for all in advance you don’t need a long contract, they don’t have any risk, is not that they were offering me for free or a discounted price if I signed a long contract, initially they were reluctant to give me a contract for 1 year instead of the standard for 3 years, but we got an agreement and signed a 1 year. The installation process was painless and everything apparently is working and my wish is to never use it in e real emergency, but if we have to use it hopping that will work for that it was designed