Dext Omdömen 1 876

TrustScore 4.5 av 5

4,7

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Hyper simple, rapide, efficace... facture ou ticket dans une main et téléphone de l'autre et le tour est joué ! Il suffit d'ouvrir l'application Dext sur le téléphone et cliquer sur "prendre une pho... Se mer

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Betygsatt 5 av 5 stjärnor

Friendly, helpful support is always available when I need it. If something falls outside their scope, they’re equally great at directing me to the right person. Yasmin has been an excellent point of c... Se mer

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Betygsatt 5 av 5 stjärnor

Using Dext has made a noticeable difference to our efficiency, particularly when handling large volumes of client data. We recommend it all our clients. Jim has been excellent to work with — very... Se mer

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Betygsatt 5 av 5 stjärnor

Been a long‑time user of Dext for years. It’s streamlined our workflows, improved accuracy across the practice, and removed more than 100 hours of manual processing for both our bookkeeping team and... Se mer

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Företagsinformation

  1. Bokföringsprogram

Om Dext

Skrivet av företaget

Dext is the bookkeeping automation platform that eliminates much of the manual drudge work that slows bookkeepers and accountants down. It slashes the time it takes to capture, code, publish and reconcile invoice and expense data. And it’s the only platform that combines Data Capture, Data Automation, Data Health and Practice Productivity, all in one place. Simply, it gives bookkeepers the tools they need to make their clients’ accounting effortless.

Trained on more than 320 million documents per year, Dext extracts financial data with 99.5% accuracy. We integrate with most major accounting packages and over 11,500 banks, suppliers and marketplaces worldwide. And to date, we’ve saved bookkeepers more than 35 million hours of manual data entry.

Dext is the number one bookkeeping automation provider, with over 11,500 partner firms and 700,000 business customers, along with recent award wins, including Small Business App of the Year at both the Xero Awards 2024 and the Xero Awards US 2024.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

A Must use

Been a long‑time user of Dext for years. It’s streamlined our workflows, improved accuracy across the practice, and removed more than 100 hours of manual processing for both our bookkeeping team and our clients using Dext.

Jim has been an excellent CMS, knowledgeable, approachable, and proactive in helping us get the most out of the platform. He’s always willing to provide training and support to the team, and he’s been great in helping us run webinar to demo the system to clients.

24 mars 2026
Omdöme utan inbjudan
Logotyp för Dext

Svar från Dext

Hi Joshua, thank you for sharing your experience. Jim sounds like a real asset to your practice, and we’re pleased his guidance has helped you get more value from Dext over the years. We’ll pass this on to him, and to the wider team as well. If there’s anything you’d like to share about what would make the experience even better, please feel free to reach out.

Betygsatt 5 av 5 stjärnor

The extra effort

The extra effort that was taken to ensure we get the best benefit from Dext with a system that is not integrated with DEXT. Communication is on point and so effortless. Thank you Vince and Dext team

24 mars 2026
Omdöme utan inbjudan
Logotyp för Dext

Svar från Dext

Thank you for taking the time to leave this review. Vince will be pleased to know his support helped you get the most out of Dext, even without a direct integration. We’ll make sure your feedback is shared with him and the team.

Betygsatt 5 av 5 stjärnor

Questions answered and kept informed…

Questions answered and kept informed along the way

20 mars 2026
Omdöme utan inbjudan
Logotyp för Dext

Svar från Dext

Thanks for taking the time to leave a review. If you ever need anything else, please get in touch and we’ll be happy to help.

Betygsatt 1 av 5 stjärnor

Not Recommended for Accounting Firms

This company operated well when it was Receipt Bank; however, after the acquisition and rebranding to Dext, the quality of service has significantly declined. Their business practices have become concerning, particularly with a pricing structure that changes frequently and lacks transparency.

For accounting firms, this creates ongoing challenges. The platform often requires purchasing additional instances that go unused, and the recurring pricing changes make it difficult to manage costs effectively across multiple clients. Once implemented across a client base, transitioning away becomes complex and costly.

In our experience, these issues have resulted in thousands of dollars in unnecessary expenses, and the cancellation process includes substantial exit costs that make it difficult to disengage. Based on this experience, I would not recommend this service to accounting firms seeking stability and predictable pricing.

18 mars 2026
Omdöme utan inbjudan
Logotyp för Dext

Svar från Dext

Thank you for taking the time to share your feedback. We are sorry to hear that your experience has not met your expectations.

We understand the concerns you have raised around pricing transparency, cost predictability, and the challenges this can create for accounting firms managing multiple client accounts. We also recognise your comments about additional subscriptions going unused and the difficulty of making changes once a platform has been implemented across a wider client base.

Over the years, we have continued to invest significantly in the product to deliver greater value to our customers. Where pricing changes do take place, our aim is always to communicate them clearly and with as much notice as possible, while working with partners to help them find the most suitable option for their needs.

We are sorry to hear that this has not been your experience. We would welcome the opportunity to review the details of your account and the concerns you have raised, to ensure everything has been handled appropriately. Please contact your Account Manager directly, or reach out to our Support team at support@dext.com, or via the in-app chat, and we will review your concerns carefully.

Betygsatt 5 av 5 stjärnor

Positive turn around time

The speed of response and action from the support team was incredibly fast, which allowed me to continue what I was working on without having to move workload.

17 mars 2026
Omdöme utan inbjudan
Logotyp för Dext

Svar från Dext

Thank you for taking the time to leave a review. We appreciate you calling out how quickly our Support team responded and helped you keep things moving with minimal disruption. If you ever need anything else, please feel free to reach out.

Betygsatt 5 av 5 stjärnor

Connection issue solved

I had a very positive experience with the Dext helpdesk , Alex helped me sort my issue and was extremely helpful and patient with all my questions, excellent helpdesk

10 mars 2026
Omdöme utan inbjudan
Logotyp för Dext

Svar från Dext

Thank you for taking the time to leave a review. Alex will appreciate the recognition, and we’ll make sure your feedback is shared with her.

Betygsatt 1 av 5 stjärnor

cannot get hold of my account manager

cannot get hold of my account manager. Been trying for months.

1 januari 2026
Omdöme utan inbjudan
Logotyp för Dext

Svar från Dext

Thank you for your feedback.

We are not able to locate your account based on the details available in this review, but we would like to help. Please contact our Support team at support@dext.com or via the in-app chat and we will look into this for you.

Betygsatt 5 av 5 stjärnor

EFFICIENCY!!

Using Dext System since 2025.

ABSOLUTELY USER-FRIENDLY!!
The fact that when scanning ... then uploading on dext ... immediately suppliers' invoices are allocated into accounts on our accounting system.

Efficiency is off the charts. No manual processing required.

2 juni 2025
Omdöme utan inbjudan
Logotyp för Dext

Svar från Dext

Thank you for taking the time to leave a review, Anthea.

It’s great to see that Dext has been fitting into your workflow and reducing the need for manual processing. We appreciate your support.

Betygsatt 5 av 5 stjärnor

Dext est un programme formidable

Dext est un programme qui m’aide à gérer les dépenses et les factures de l’école. Il est assez simple à utiliser et constitue un outil formidable.

2 mars 2026
Omdöme utan inbjudan
Logotyp för Dext

Svar från Dext

Merci pour votre avis. Nous vous remercions d’avoir pris le temps de le partager, et nous sommes ravis que Dext vous aide à rester organisé et à garder vos documents en ordre.

Betygsatt 5 av 5 stjärnor

Such a good idea and so easy to use....

I have been using Dext now for approximately 2 years and think it is great. Saves so much time not having to add individual invoices to the accounts package and works extremely well with Xero. I can scan or forward any emails to dext and it will read them and automatically add them to the correct costing codes. You just have to check and approve them in Xero once they have pulled through. Would defo recommend.

2 mars 2026
Omdöme utan inbjudan
Logotyp för Dext

Svar från Dext

Thank you for the thoughtful review, Vicki.

It is great to see Dext becoming part of your workflow over the past couple of years. Knowing that it helps reduce manual work and keeps things running smoothly alongside Xero is exactly what we aim for.

We appreciate you taking the time to share your experience and recommendation.

Betygsatt 5 av 5 stjärnor

Amazing Customer Service

Customer service is nothing short of perfect! Fast, and extremely helpful. Its also the best receipt and invoice processing product on the market, my a long shot.

27 februari 2026
Omdöme utan inbjudan
Logotyp för Dext

Svar från Dext

Thank you for sharing. We value your feedback and are pleased that both the product and the assistance you received have made such a strong impression. Your support means a great deal to the team.

Betygsatt 5 av 5 stjärnor

Dext has really good support

Dext has really good support. So far we had all our clients on Hubdoc, which does the job, but Dext is in a different stratosphere with respect to user experience and support.

27 februari 2026
Omdöme utan inbjudan
Logotyp för Dext

Svar från Dext

Thank you for your feedback.

We are pleased that the platform and our Support team have made a positive impression as you transition from your previous solution. Delivering a strong user experience alongside reliable support is a core focus for us, so your comments are greatly appreciated.

Betygsatt 5 av 5 stjärnor

As an accountancy practice one of the…

As an accountancy practice one of the issues we had was getting our clients to either email, share or drop their records in. This creates stress and pressure especially when trying to meet deadlines.

Dext makes this process so easy and simple. Clients simply download the Dext app and take a photo of their invoices/receipts/statements and press send. This enables clients to forward their documents as soon as they receive them in real time.

Reviewing documents is quick and easy and with Dext linked to our accounting software this saves time and streamlines the whole bookkeeping process. Dext also keeps copies of all the documents so you do not need to worry about misplacing paperwork.

Its so easy every bookkeeping client should be using this.

26 februari 2026
Omdöme utan inbjudan
Logotyp för Dext

Svar från Dext

Thank you for your review, Jason.

It is good to hear that Dext has helped simplify document collection and reduce the pressure around deadlines for your practice. We appreciate you sharing how it supports your workflow and integration with your accounting software.

Betygsatt 5 av 5 stjärnor

Dext is very useful for bookkeepers/accountants

Dext is a very useful platform that I use on both desktop and mobile. It reads information that you can then send across to Xero, so it saves you a lot of time typing. But also it does other useful things like PDF conversions to excel etc. I had a small issue and the customer support solved it within 10 minutes. Very good experience.

24 februari 2026
Omdöme utan inbjudan
Logotyp för Dext

Svar från Dext

Thank you for taking the time to leave such a detailed review.

We truly value you sharing how Dext fits into your day to day work and the positive experience you had with our team. Feedback like this means a great deal to us and to the people behind the product.

We appreciate your support.

Betygsatt 5 av 5 stjärnor

Une plateforme efficace et fiable

Une plateforme que le cabinet d'expert comptables qui me suit a choisi pour notre collaboration. Et je confirme la simplicité de la solution Dext : toutes factures/fiches de dépenses quotidiennes simplement prises en photos pour envoi sur la plateforme(ou envoi mail, ou télécharger depuis mes fichiers, on a le choix), création des notes de frais, des frais km, enregistrement des factures et devis. Je l'ai trouvé très facile à prendre en main, et la collaboration avec le cabinet comptable en est extrêmement simplifiée (presqu'aucun signalement de pièces manquantes pendant la préparation du bilan, une première !).
Je n'utilise pas cette fonction, mais il est également possible de créer et éditer les devis et factures directement dans dext (répondent aux nouvelles réglementations 2026).
Fanny, DG miseliom agencement

24 februari 2026
Omdöme utan inbjudan
Logotyp för Dext

Svar från Dext

Merci, Fanny, d’avoir partagé votre expérience.

Nous sommes ravis de savoir que Dext s’intègre aussi facilement dans votre collaboration avec votre cabinet comptable, notamment en réduisant les documents manquants lors de la préparation des comptes annuels. C’est précisément ce type de fluidité et d’efficacité que nous cherchons à offrir.

Nous vous remercions également d’avoir souligné les différentes possibilités d’envoi des documents ainsi que les fonctionnalités complémentaires disponibles. Merci encore pour votre confiance.

Betygsatt 5 av 5 stjärnor

Très contente de Dext

Très contente de Dext. Très simple d'utilisation (même pour quelqu'un comme moi qui n'y connait rien en compta) et en cas de problème l'assistance répond vite et bien. Je recommande vivement

21 februari 2026
Omdöme utan inbjudan
Logotyp för Dext

Svar från Dext

Nous vous remercions sincèrement d’avoir partagé votre expérience. Savoir que Dext vous paraît simple à utiliser et accessible, même sans expertise comptable, compte beaucoup pour nous. Nous sommes également ravis que notre équipe Support ait été présente lorsque vous en aviez besoin.

Betygsatt 5 av 5 stjärnor

The best of dext is that I get a…

The best of dext is that I get a response within 10 to 15 minutes.

20 februari 2026
Omdöme utan inbjudan
Logotyp för Dext

Svar från Dext

Thank you for your feedback. Fast response times are something we take seriously, so it’s great to see that reflected in your experience.

Betygsatt 5 av 5 stjärnor

DEXT is so easy to use

I find DEXT extremely easy to use. I can send pictures of my receipts or forward emails. Then it is quick and easy to reference the correct account and put in a description.

18 februari 2026
Omdöme utan inbjudan
Logotyp för Dext

Svar från Dext

We appreciate you taking the time to leave this review and for sharing how useful Dext has been. Thank you for your support.

Betygsatt 5 av 5 stjärnor

l'application est pratique et intuitive…

l'application est pratique et intuitive que cela soit le site ou l'appli portable

19 februari 2026
Omdöme utan inbjudan
Logotyp för Dext

Svar från Dext

Merci pour votre avis. Nous apprécions que vous souligniez l’expérience sur le site web comme sur l’application mobile, et sommes ravis que cela vous convienne.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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