I have bought a customised honor 200 lite case recently. It's very good and excellent quality but 5 days in with the case and it's already the back print of the case is lifting up out of the sealed ca... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was pleasantly surprised by the quality of this item i got another phone cover done with a different company a few years ago it cost more but this item came out a lot better. First class would... Se mer
Excellent quality and perfectly designed case for my pixel 9. Was a little worried when the website preview showed a different camera cut out, but it came through as the correct case with my custom ma... Se mer
Företaget har svarat
The website was really easy, uploading the photo, resizing to fit and ordering. Delivery was quick and when it arrived I was really impressed and so was my husband, so i ordered one for him too. Would... Se mer
Företagsinformation
Skrivet av företaget
At Design My Case, we make personalised phone cases that combine style, protection, and quality craftsmanship, all made right here in the UK. With thousands of verified customers and over 10 years of experience, we’re trusted for our custom iPhone and Samsung cases that fit perfectly and look incredible. Choose from a range of popular styles including Impact Tough, 3D Snap, Clear, and Wallet cases — all carefully made to bring your photos, designs, or artwork to life. Whether it’s a family photo collage or a unique gift idea, every order is handled with care and delivered fast across the UK. Join thousands of happy customers who rate us highly for quality, speed, and customer service, and discover why Design My Case is one of the UK’s most trusted names for personalised phone cases and accessories.
Kontaktuppgifter
Storbritannien
- info@designmycase.co.uk
- designmycase.co.uk
4,4
Utmärkt
679 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 44 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Really great quality
Really great quality! Use on my phone everyday dropped a few times by accident but no scratches or cracks or any damage! Love it and definitely recommend it, fits perfectly
18 augusti 2025
Omdöme utan inbjudan
Very helpful website
Very helpful website. Easily navigatable, and easy to design.
18 augusti 2025
Omdöme utan inbjudan
S25 ultra case
Wat can I say ......I saw the case where I put my own picture on it.... send it to them and within a few days I had the case .... amazing quality and the fit was perfect.
Can't praise the company enough...give them a try
18 augusti 2025
Omdöme utan inbjudan
Received my phone case swiftly and with…
Received my phone case swiftly and with no issues. Very happy with it!
2 juni 2025
Omdöme utan inbjudan
I ordered a case for Father’s Day and…
I ordered a case for Father’s Day and it was perfect. Excellent quality and exactly what I had ordered. I am very pleased
10 mars 2025
Omdöme utan inbjudan
Phone case
Excellent service quick and easy.
The case was a very high quality and the pictures were very clear x
21 juni 2025
Omdöme utan inbjudan
Good case came out better than expected
Good case came out better than expected
18 augusti 2025
Omdöme utan inbjudan
Looks just like preview
Phone-case arrived quickly and looked exactly like the previews. Case is still in good condition after 2 months of usage.
18 augusti 2025
Omdöme utan inbjudan
My phone case is fantastic!
14 juni 2025
Omdöme utan inbjudan
SCAM DO NOT BUY!!!
Don't buy, it's a scam! After waiting ten days and the estimated arrival date having passed, I tried to contact their customer service and they always sent me the same link that took me back to Royal Mail saying that it had been shipped but without an address or information. Furthermore, they always responded robotically with the same sentences, they even asked me to provide them with Paypal details so they could better track it. After that, when I asked for a refund, they didn't respond and then blocked me from sending further messages to ask for assistance. I'm really disappointed because tomorrow would have been our wedding anniversary and we'll be leaving early in the morning and I was waiting for this as a gift because there was an important photo that I wanted to put in the phone case. Don't get scammed!
18 augusti 2025
Omdöme utan inbjudan
Svar från Design My Case
Hello Sara,
We value all customer feedback, but it’s important that reviews remain accurate and fair. After reviewing your order, Royal Mail have confirmed that it was delivered on 16/08/2025.
Because you claimed the item had not arrived, we requested further details from you so that we could escalate this with Royal Mail directly. Unfortunately, no response was received. At no stage have we blocked communication — your chat with us remains open and awaiting your reply.
You requested an immediate refund, but as outlined in our policy, we cannot issue refunds until Royal Mail’s tracking details have been verified. This is standard procedure to ensure every case is handled correctly and fairly.
Referring to the situation as a “scam” is both misleading and unnecessarily dramatic. The facts are clear: your order was dispatched, marked as delivered, and we have been waiting for your cooperation to investigate further.
Should you wish to contact us, you are welcome to reach out to us at any time via email or our chat service.
Kind regards,
The DMC Team
Decent Case , Crap customer service, AVOID LIKE THE PLAGUE
Personalised case does fit phone well but does block contactless capability of phone (Pixel 8 Pro) also design on website shows full coverage but am left with a large black empty bar
Customer services none existent, as I don't think either of these issues are correct
Had to revert to old case to use contactless
UPDATE: RESPONSE SAYS TO CONTACT LIVE CHAT BUT NOONE EVER ANSWERS emails go days and weeks without response and all the offer is a discount on a product that doesn't or definitely didn't state it doesn't work with Contactless, AVOID LIKE THE PLAGUE
17 juli 2025
Omdöme utan inbjudan
Svar från Design My Case
Hi Chris
Thank you for your feedback. We’re glad to hear the case itself fits your phone well.
To clarify: our Impact Cases are listed in the product specifications as not compatible with Qi wireless charging or NFC/contactless functions due to the protective materials used.
We do also offer several other case types that are fully compatible as seen on the website
If the print area you received looks significantly different from what was shown, our team is more than happy to review this further — please reach out via live chat or our support email so we can assist you further.
Kind regards
The DMC team
It is an amazing phone case
It is an amazing phone case, I couldn't be happier with it, the quality and the printing is very good and I have a very personal phone case designed specifically for me.
The service was quick, professional and reliable.
21 juli 2025
Omdöme utan inbjudan
Samsung case
I’ve purchased custom case for Samsung phone and it was perfect fit and good quality. Arrived in good time,three days later. Highly recommend the company and they products.
17 juli 2025
Omdöme utan inbjudan
It was easy to personalise my phone…
It was easy to personalise my phone case, due to good instructions, the phone case arrived quickly and it's really good quality, this is the second case I've purchased.
6 juni 2025
Omdöme utan inbjudan
Fantastic!
So simple to design and order, then wait for it to arrive! High quality product and image reproduction superb
17 juni 2025
Omdöme utan inbjudan
Great Service.
Excellent website layout and easy to make your own case. Case arrived in good time and was great quality.
4 juli 2025
Omdöme utan inbjudan
Phone case came amazing and was very…
Phone case came amazing and was very clear pictures. I would definitely recommend.
18 juli 2025
Omdöme utan inbjudan
Quick fast and a quality case 👌
17 juli 2025
Omdöme utan inbjudan
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