MyPersonalisedCase Omdömen 

Ordered a case.

The top doesn’t have a full piece of plastic. Doesn’t show this on any photos on the page. Doesn’t show it on the design page.

Page is in English partly. Then more details are in French. This is where it states that detail, after having to translate it on chat GPT.

Very misleading to anyone buying these for an English speaking customer.

Actually getting scammed because the rest of the listing is in French.

Not transparent to the customer.

Complete scammers. Avoid this company. The products shown on the listing do not match what you buy and they use English and French to mislead consumer.

Terrible.

I ordered an iPhone case, it arrived promptly and fits well, seems sturdy and the design is clear. I am happy and about to order another case.

So easy to navigate and order. Great product as well

I have bought three cases from this company in the past and been very satisfied with the product. However they recently wasted several hours of my time disputing what seemed a fraudulent charge to my credit card that was made to Mol*Customcommerce BV, Netherlands, Mens and Womens Clothing.

I would like to know why they can't charge under their published name.

I cannot comment on the quality of the product itself because, in a bold and innovative twist, I never actually received it. However, I can absolutely comment on the ordering process, communication, and the general interpretive dance that seems to pass for accurate information.

I placed an order for a personalised iPad case after the website confidently assured me the item was in stock and would be dispatched the same day if ordered before the cut-off time. Naturally, I ordered before that time, because I foolishly believed the website. Several days passed with no dispatch confirmation, which felt less like “same day dispatch” and more like “same week contemplation.” When I checked my account, the order was listed as “On Hold,” which I assume is industry code for “we’ll get back to you… eventually.”

I emailed multiple times asking what this meant and received no response, which was impressive in its consistency. Several days later, I was finally informed that the product was not actually in stock and that delivery would be delayed by approximately 16 days. A small detail, really—who among us hasn’t confused “in stock” with “not remotely available”?

At this point, I requested a cancellation, only to be told this was not possible because the case had already been printed and was ready to send. This was particularly fascinating, given that the product was also apparently not in stock. Schrödinger’s iPad case, if you will. The email also mentioned that the company prides itself on fast delivery and good communication, which I can only assume was meant as a piece of abstract comedy.

After sending several further emails asking for an update, I again received no response. It was only after specifically asking why my emails were being ignored (a fun little game we were playing, apparently) that I was informed the product was still not in stock and that I could either continue waiting or receive a refund.

I requested a refund, which, to be fair, was processed within a couple of days. So credit where it’s due—when it came to giving my money back, things suddenly moved at lightning speed.

While the refund was handled promptly, the overall experience was extremely disappointing. The stock information appeared to be more of a suggestion than a fact, communication was sporadic at best, and I spent a significant amount of time chasing updates that, in a perfect world, might have been provided without prompting. All in all, a memorable experience—just not in the way anyone hopes for.

Awful case ordered weeks ago, delivery email with delay every week. When requesting an update they are happy to tell you it’s delayed. Request a refund as it’s now too long of a wait and they’ve taken my money and now no response at all.

Quality cases and great print quality on custom wallet.
Can also wirelessly charge through the case.

Easy ordering, good quality and delivery

Great phone case very good quality, would recommend buying from mypersonalisedcase, thanks

Item received after been delayed.
Case looks cheap and looks like it’s going to fall apart.
Inside the case slightly ripped
Avoid !

Ordered a case for Zflip 7. Its a very difficult type of case to buy, most custom case makers dont make it.

Product was made to a high quality and good standard. Having read some of the reviews it's clear that the root of most complaints come down to user error when designing the case. If you're techy and computer literate, know your way around graphics/png files etc; this shouldn’t really be an issue.

Delivery was from Germany, so naturally people should plan for this.

The case was good and arrived before it was supposed to.

My only gripe is that it wasn't possible to see delivery charge options until after you had designed your case - hence the three stars rather than five.

Was not wot i ordered only name on no picture wot a waste of money 😒

Really great site and service - I was worried that it might be a low quality image reproduction, but the case fit perfectly and the colors were vibrant.

Great quality print and good sturdy case with a full wrap. Have had lots of compliments so far. Recommend using this company from my experience.

Ordering system didn’t really depict what the product was going to look like. Product I received looked cheap and tacky.

I usually get my personalised phone cases from an eBay seller, but due to my phone being newly released, they didn't have a case for it yet. I found MyPersonalisedCase by chance & saw that they had the flip case for my phone readily available. Selecting my phone models (I also purchased one for my dad) was simple. Uploading & positioning the photos I had chosen for each case was also very simple. They looked fine, so I completed the purchase (again, all made very easy via the website). They arrived a day earlier than expected, & I couldn't be happier with the products! I was (& continue to be) extremely impressed with the quality of the cases! The quality of the print design for each case is fantastic, the functionality & design of the cases themselves are perfect, & the price for them, including postage & packaging is extremely reasonable for the great product you receive. They are made for durability & will keep your phone protected from damage. My dad's case included a sentimental personalised image, & he too was extremely happy with his. If you like personalised items that also do the job they are supposed to do, then these are definitely worth it. I will be getting my future cases here from now on!

Extra information- I purchased a case for a Samsung Galaxy S26 Ultra & one for a Samsung Galaxy S25 Ultra. We opted for the flip case, with card holding pouches & the magnetic closing flaps. Again, all top quality. Easy to put the phone in & take out. Perfect fit for each phone. All necessary contact was great. Delivery was earlier than instructed. I can't recommend them highly enough!

Excellent product , but delivery was slow.

Case is nice.
Very slow delivery.
And case blocks magnetic connection on Pixel 10 Pro.

the case was really badly printed out blury and unusable. it took forever to come despite paying extra for quick delivery. it was really bad standard. the case was terrible slimsy when it should have been hard shell and as i said design was awful.
but once i found how to email them complain i did email back and forth with nice person who understood how unhappy i was, i was expecting a fight but they asked my openly how can we make you happy again, and i said honestly i just wanted a full refund and i would go elsewhere and they accepted that and did refund me in full. i personally wont use them again but the customer service was good.