The service from Designer Carpets was excellent. They worked with me to achieve the carpets I required and held delivery until we were ready. The courier used for delivery was very good. They offered... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very efficient. Initially sent for samples which arrived swiftly. Carpet ordered and processed quickly, fitted today ,looks super .
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The advice from the sales people was excellent. All staff are informative. They recommended upon request an excellent Local fitter who did a Stirling job. I’m so pleased with the result. The price... Se mer
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We got a made to measure xxxl rug. Samples arrived quickly and our order was made and delivered within one week. A friendly customer service lady rang to agree delivery date and the lovely delivery ma... Se mer
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Företagsinformation
Skrivet av företaget
Based in Derbyshire, Designer Carpet are the UK's leading supplier of high quality carpets, carpet remnants and made-to-measure rugs at up to 85% Off RRP. We only work with brands that can be trusted to deliver quality, design and customer service. From classic wool carpets to natural, sustainable floor coverings such as sisal and seagrass, we offer luxury products that have the ability to transform any space.
Kontaktuppgifter
Ripley , Storbritannien
- 01332 346 444
- info@designer-carpet.co.uk
- designer-carpet.co.uk
4,9
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Designer Carpet
We truly appreciate your kind words and 5-star rating! It’s fantastic to hear that you’re happy with your purchase. Thanks again for choosing us!
helpful team
helpful team, cut the pieces to size and labelled for my fitter, better price than anywhere else
7 maj 2026
Svar från Designer Carpet
Thanks Helen, for taking the time to leave us a review. We really appreciate it.
Very happy with the whole experience
Very happy with the whole experience, good product, polite delivery person, timely delivery. What more do you want?
11 maj 2026
Svar från Designer Carpet
Great to hear Annette, thanks so much for leaving us a great review and sharing your experience.
Excellent customer service.
Great choice of carpet & excellent customer service by Connor.
6 maj 2026
Svar från Designer Carpet
Thanks Rachel!
Amazing customer service & products
Amazing customer service, from beginning to end, and our sisal carpet is beautiful! Competitive pricing too. Give Designer Carpets a try 👍
5 maj 2026
Svar från Designer Carpet
Thanks for sharing your experience, Debbie. We're pleased everything went well, and you love your new sisal carpet!
Great Product with Prompt Delivery Service
Yes its true that Designer Carpet's product are great and you can rely them without any doubt. With very reasonable price you can buy the carpet without compromising quality of product.
I would like to share another good experience with DX Delivery Service. They are very helpful and kind.
5 maj 2026
Svar från Designer Carpet
Thank you for your kind feedback! We’re glad to hear you’re happy with the quality and value of our carpets. We will also pass your kind words along to our courier. Thank you for choosing us and we hope to hear from you again soon!
5 Star Company
I've been extremely impressed with this company. I spent time on the phone asking for help with measurements, type of carpet and other questions. I found them to be friendly and helpful.
Prices very competitive and delivery times good.
Most importantly I love my carpet!! The house feels new and fresh.
11 maj 2026
Svar från Designer Carpet
Thank you for your lovely review. We’re so pleased our team could help you choose the right carpet and answer your questions. It’s great to hear you that you love your new carpet.
Thank you again for your support!
Svar från Designer Carpet
Thank you so much for such a kind review, we really appreciate it!
Svar från Designer Carpet
Thank you for your lovely feedback. We’re so pleased to hear you’re happy with your rug. We really appreciate you taking the time to share your experience!
Good communication and all arrived on…
Good communication and all arrived on time and to plan.
7 maj 2026
Svar från Designer Carpet
Great to hear that all went well for you. Good Communication is massively important to our friendly staff, and we are just one phone call away. No automated services, just 100% human, which is the way we feel it should always be. We hope to help you again soon
Top class made to measure rug and top class service
We got a made to measure xxxl rug. Samples arrived quickly and our order was made and delivered within one week. A friendly customer service lady rang to agree delivery date and the lovely delivery man dropped our delivery in our entrance hall after carrying it up a long lane single handedly. The rug was well packaged and when we rolled it out we could not have been happier. Fantastic service, fantastic quality and great price. Will 100% use again for carpets and rugs!!!
7 maj 2026
Svar från Designer Carpet
Thank you so much for your wonderful review! We’re delighted to hear that you’re so happy with your made-to-measure XXXL rug and the service you received from start to finish.
It’s great to know the samples arrived quickly, delivery was arranged smoothly, and that our delivery driver was able to help get everything safely into your home. We’ll be sure to pass your kind comments on to both our customer service team and delivery team — they’ll really appreciate it.
Most importantly, we’re thrilled that you love the quality of your new rug. Thank you again for your support, and we look forward to helping you again with carpets and rugs in the future!
Svar från Designer Carpet
Thanks Roy, we hope to help you again soon!
Carpet arrived damaged but I didn't have time to complain so made do with it
Ordering and delivery was straightforward. However the carpet had two cuts in the backing through to the pile. The plastic packaging was undamaged so these cuts must have been there before dispatch. It was a small piece intended for a cupboard and I didn't have the time to complain and have a new piece delivered so I decided to make do. It has meant I am unlikely now to use the company in the future.
5 maj 2026
Svar från Designer Carpet
Thank you for your feedback. We’re pleased to hear that the ordering and delivery process went smoothly, but we’re very sorry to learn that the carpet arrived with damage. This is certainly not the standard we aim to provide, and we completely understand your disappointment.
We are usually able to correct issues like this if we are contacted. We are sorry you were unable to do so.
If you do ever order from us in the future, please do not hesitate to reach out, and we will do everything we can to ensure your order goes smoothly.
Svar från Designer Carpet
Thanks Jean, we really appreciate that you rated us 5 Stars
ALL ROUND EXCELLENT SERVICEGood communicatio company…
Good communications from the company who phoned and discussed an alteration to my oder regarding size. This worked well as the carpet has fitted perfectly in our garden room/ conservatory, with a piece left over which can be used as a corridor runner else where.
The price was great for the quality of carpet recieved, which is excellent. Delivery went smoothly and the driver was most helpful . All in all excellent service all round Thankyou
28 april 2026
Svar från Designer Carpet
Thank you for such a kind review! We’re so glad our team could help and that the carpet fits your garden room perfectly. We’re pleased you’re happy with the quality, value, and delivery service, and we’ll be sure to pass your kind comments on to our couriers and the driver!
Thank you again for choosing us and for taking the time to share your experience!
Good quality product and prompt service.
29 april 2026
Svar från Designer Carpet
Thank you for your kind feedback! We're delighted to hear you were happy with the quality of the product and our prompt service. We really appreciate your support.
Svar från Designer Carpet
Thank you for your lovely review! We're so pleased to hear you're happy. We really appreciate your support and hope to help you again in the future.
Absolutely spot on!
My rug fits exactly and looks great. Considering it was made 'blind' by Designer Carpets, I'm blown away by how perfect it fits!
Had an issue with my original order but the customer service was great and sorted it out straight away.
Would definitely recommend ❤️
29 april 2026
Svar från Designer Carpet
Thank you so much for your lovely review! We’re delighted to hear that your rug fits perfectly and looks great in your space. Our team at Designer Carpets takes a lot of pride in creating made-to-measure rugs, so it’s fantastic to know we got it just right for you.
We’re also pleased that our customer service team was able to quickly resolve the issue with your original order. Your recommendation truly means a lot to us — thank you again for your support!
Amazing quality carpets for such low…
Amazing quality carpets for such low prices! Absolutely made up with
My carpet. Thank you and I will return for more. I was also in work when delivery took place but he waited 10 minutes for me whilst I got to him to let him in which was very helpful.
29 april 2026
Svar från Designer Carpet
Thank you so much for your lovely review! We’re delighted to hear you’re happy with your new carpet and that you were pleased with both the quality and price. We’ll also pass your kind comments on to our delivery driver, we’re glad he could help by waiting for you. We really appreciate your support and look forward to seeing you again in the future!
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