Worse customer service ever. Spent £50+ but x2 items arrived damaged and unusable. Desicart refused refund. Do not use - there are better online sellers
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Truly perfect choice that helps our family with our Indian diet needs. We've visited a lot of Indian stores in Glasgow for our needs and was recommended Desicart by a friend. It's highly convenien... Se mer
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Top Notch service for an online store in the UK. It has almost everything you need for an Indian cooking. The cold items packaging is superb, sealed with an ice pack inside. The vegetables are extre... Se mer
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Was looking to order some Indian groceries and didn't want to go to the shop nearby as they just charge a hefty price for almost everything! Stumbled upon Desi Cart on Google and upon browsing foun... Se mer
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Företagsinformation
Informationen kommer från olika externa källor
Desicart is the UK's largest online store offering a wide range of Authentic Indian and Sri Lankan Groceries. Millions of users love using Desicart for their daily grocery essentials. Find everything you will ever need for your monthly supply of healthy, appetizing provisions that takes you back home. Our authentic products and excellent service are much loved. Our chat support team are almost open 24/7 ready to help you get what you need. We deliver all over UK, Scotland and Ireland. We take the pride of providing you traditional ingredients right to your door step without any hassle.
Kontaktuppgifter
Storbritannien
- desicart.co.uk
3,6
Medel
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Prices are reasonable …
Prices are reasonable and delivered quickly. Best place to buy Indian groceries.
25 oktober 2023
Svar från Desicart
Thank you so much for sharing your experience with us. We hope to see you again soon.
On time delivery and best packed items
On time delivery and best packed items. Fresh and value for money.
28 oktober 2023
Svar från Desicart
Thank you so much for this review we're glad that you enjoyed our service We hope to see you again soon
Excellent product
Excellent product, quick delivery would definitely buy again but double the quantity. Great fun making the samosas
27 oktober 2023
Frozen crushed green chillies arrived…
Frozen crushed green chillies arrived thawed out and therefore useless. This despite £15.99 packing and shipping charges. Two subsequent emails unanswered and request for refund ignored.
19 september 2023
Omdöme utan inbjudan
Svar från Desicart
We would like to apologize for your recent experience. We are unable to catch up your order details, please contact our customer support and we would like the opportunity to resolve this issue.
Will order again!
Great service: courteous call to inform me about one item out of stock and provided an alternative. Dispatched very quickly! Thanks
24 september 2023
Svar från Desicart
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon
Svar från Desicart
Thank you so much for this review we're glad that you enjoyed our service We hope to see you again soon
Great service
Great communication. Alternative items offered if something is not in stock. Good selection of items. Prompt delivery.
26 september 2023
Svar från Desicart
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime
Svar från Desicart
Thank you for the great feedback. We try really hard to provide a good great experience and are really happy to hear that you enjoyed it!
Excellent service and Quick delivery.
25 september 2023
Svar från Desicart
Thank you so much for this review we're glad that you enjoyed our service We hope to see you again soon
Timely delivery
24 september 2023
Svar från Desicart
Thank you for the great review! We can’t wait to have you back again
Prompt and quality service
My previous orders were dealt with so swiftly and I am very happy with the quality of the products. Thank you. Look forward to more shopping with desicart
14 september 2023
Omdöme utan inbjudan
Svar från Desicart
Thank you so much for this review we're glad that you enjoyed our service We hope to see you again soon
Excellent delivery as all the time.
11 september 2023
Omdöme utan inbjudan
Svar från Desicart
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon
Everything was great
Everything was great, so if you could keep your prices low it would help. Well worthy of 4 stars and maybe even 5!!!
26 augusti 2023
Svar från Desicart
Sorry that you felt prize is high. we never compromise in the quality of the product. We are giving high quality products to our customers. Quality is our first priority.
Delivery was delayed by a week and the…
Delivery was delayed by a week and the experience was not very friendly
25 augusti 2023
Svar från Desicart
Our records show that your parcel was indeed delayed by one day, not one week as mentioned.
We understand the importance of timely deliveries and strive to meet our commitments. as you know well we depends on third party to delivery consignment so sometime we might not full fill timely delivery
We're sorry for any inconvenience this delay may have caused you. we ensure that this wont happen again.
Very good as expected again
18 augusti 2023
Omdöme utan inbjudan
Svar från Desicart
Thanks so much for sharing your experience with us. We hope to see you again soon
Most South Indian vegetables are…
Most South Indian vegetables are available so we keep coming back to order from Desicart online . Vegetables are also of good quality
8 augusti 2023
Omdöme utan inbjudan
Svar från Desicart
Thank you for the great feedback. We try really hard to provide a good great experience and are really happy to hear that you enjoyed it! We hope to see you again soon.
Good quality fruits and veg
Delivery was prompt and fast and the fruits and vege we received were fresh and high quality !
24 juni 2023
Omdöme utan inbjudan
Svar från Desicart
Thank you for your review, will retain the same service further, thanks for your time. We look forward to seeing you again soon.
Frozen food delivered defrosted!
The frozen product I ordered wasn’t properly packaged and was defrosted when it was delivered. One item was missing from the order, still waiting for a refund!
25 juli 2023
Svar från Desicart
we take more care to pack frozen It will be packed in a woolcool package with ice bars
and ice gel, different from ice packs, which stand for long hours.
Accept our apologies for the inconvenience, Regarding the missing item the item is out of stock so we have already initiated your refund.
Missing items that was billed, very poor customer service
I had ordered for 10kg rice, I received only 5kg packet, but I was billed for 10kgs. I contacted the customer support, but no response even after 3 days.
23 juli 2023
Svar från Desicart
Due to unforeseen circumstances in our process, your item was not dispatched as intended.
However, we have taken immediate action and redispatched your items and it got delivered to you. We have also reviewed our processes to ensure that such incidents are prevented in the future.
Please accept our apologies for the initial inconvenience.
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