Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 2 av 5 stjärnor

To say I am furious is an understatement i have had FOUR of your devices not being chargeable within a few weeks of using Either the cord breaks at the connection or the connection its self breaks I... Se mer

Betygsatt 1 av 5 stjärnor

I received a faulty device, upon making a complaint, the company are asking me to pay for a complaint form in order to be reviewed. Major red flag! Scammers...do not buy from this company.

Betygsatt 5 av 5 stjärnor

I’m satisfied w my Dermavel, It performed perfectly, and is easy to use. I have removed keratosis and skin tags, without any discomfort or scarring. There are videos available that demonstrate how to... Se mer

Betygsatt 3 av 5 stjärnor

The device does not come with any information on how to do any of the procedures. It should come with a complete, detailed guide on how to work the device on a wide variety of skin issues. How are y... Se mer

Företagsinformation


Kontaktuppgifter

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Dålig

TrustScore 2 av 5

169 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Dermavel - Great Product!

Dermavel arrived promptly, packaged securely. Dermavel worked wonderful, as a physician, it worked well and cleared up spots without difficulty. Minor sting with higher settings, well worth it.
It was so good, I bought two more.
Not even one disappointment.

Robert A Richardson, MD

17 februari 2022
Betygsatt 5 av 5 stjärnor

I was HIGHLY skeptical and did a ton of…

I was HIGHLY skeptical and did a ton of research before selecting Dermavel, but I am confident I chose the right product. I am absolutely thrilled with the results, for the removal of moles, skin tags and age spots. I wholeheartedly recommend this product.

10 april 2022
Betygsatt 1 av 5 stjärnor

I received this pen and it said to…

I received this pen and it said to charge it for 4 hours, well it’s been charging for over 24 now. It’ll say it’s charged, I’ll unplug it. Then it will magically be dead. The pen has not turned on since I’ve received it. I’ve read multiple other reviews saying the same thing. Don’t waste your money on something that’s not even gonna turn on. And then trying to contact them is nearly impossible. I still have not been able to get in contact with them. This Is A sophisticated SCAM. As mentioned in another comment. Never have I ever been so played, over a product……… this company needs to be shut down and or SUED.

17 november 2022
Logotyp för Dermavel

Svar från Dermavel

Oh no, we are so sorry to hear this, Madeline! We are not sure what could be the root cause, but I do see that our team reached out to you over email just before you left this review 🥺 Would it be possible to get back to the team and help us understand more and if there's anything we can do from our end?

In 9 out of 10 cases, it's often resolved with more in-depth knowledge of operating the device(s).

We are looking forward to hearing from you! 🙏

All the best!
Kate

Betygsatt 1 av 5 stjärnor

Purchased this China made P.O.S

Purchased this China made P.O.S. in July 2022. Used it twice and the third time nothing. It's totally my fault for not doing my research prior, as had I done that... well it is plain to read.

13 juli 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Don't give these people your money!

Where do I begin? There are no tutorials on their website as to HOW to safely use this product. Their instruction manual only tells you what needle and setting to use. That's it. No guidance whatsoever. I had to go to other websites and watch YouTube videos to learn how to use it. Only after taking my time and watching these videos did I finally try. After using it once my skin tag didn't dry up and fall off as it should have. Instead, I was left with a weeping, swollen, infected mess! It was so bad that I couldn't imagine using it again. I immediately reached out to their customer service to take advantage of their 90 MB guarantee (clearly advertised on their main page). The CS rep didn't answer my questions at all but wanted to send me another one! I replied and told her I wanted my money back and included a picture of my skin. She ignored my email. I sent another email to CS laying out my experience again and asking them to honor their MB guarantee. Two days later, I received a very dismissive email from the CS rep who replied to my first email. She basically told me that the issue wasn't them or their product, it was me. There was zero empathy or care shown. Here is the final frustrating part of this situation; the form that you have to submit for your return request requires you to upload 5 pictures from 5 sessions! They actually expect you, even with skin damage, to use it multiple times! You also have to upload a before and after pictures as well. Only then will the form allow you to submit the request! The verbiage they use when describing the Money Back Guarantee on their main page makes it seem like they will refund you, no questions asked. Bottom line, these people are scam artists. They know that the promise of a 90 MB return policy will make people more comfortable taking a risk when buying their product. But, they have ZERO intention of following through with their promise of giving you your money back. They count on frustrated customers giving up and moving on. I took the only course left open to me and reported them to the Better Business Bureau. Please don't give these scam artists your money.

13 juni 2022
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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