DEJAPAN Omdömen 

They have are pretty fast when responding and replying. When in terms of COVID they have been relatively cheaper shipping than companies like Buyee and Tenso. Sometimes they can be annoying when you want to ask a seller a question through the company and demand that you pay the amount you offer to the seller as a negotiation. Last majority of the time when came to refunds they gave it back in hours except once it took like a week which was lot of pain.

I'm honestly shocked by all of the poor reviews for DeJapan. I've been using them for a little over a year and have had nothing but incredible service. Obviously shipping is expensive--its from Japan. That shouldn't be that hard for people to understand, and that's not DeJapan's fault. They offer multiple shipping options to fit any shopper's budget, in my opinion. They're always super fast with responses and have THE lowest fees of ANY shopping service. I recommend to everyone.

I tried buying a baseball jersey through DEJAPAN recently and it was infuriating and utterly fruitless. After entering every box in the URL item request, it would give me a generic error message about the submission being incorrect. It was not. That was when it gave me an error message even related to the form and not just a runtime error. It gave me that at multiple failed stages of this purgatory. After changing any minor thing I could, I finally got a more specific critique. Turns out, it didn't like the comma in the price box. So I deleted it and the request went through. Then I made an account. That also gave me a runtime error at first. Afterwards I put in what payment method I wanted and clicked to continue to the final part. Another runtime error. After going back, it retroactively went through...only to tell me the item was out of stock. It went on sale less than 2 hours before the time I started this whole shitshow. So that was a blatant lie. After that, I decided this company could shove it. Do NOT use this service. You'd be more successful in getting your product from Japan by putting your cash into your garbage disposal. At least it wouldn't give you as many errors...

I made a purchase on the site they instantly canceled it and offered a refund. However they contactes me again demanding me to pay for it a second time if I didn't they were goingtosuspended my account. I did pay for but they suspended my account anyway and cancel my order again. Do not TRUST!!!

they lost an item and haven't refunded me, continues to avoid the question about refunding though I've emailed them persistently

lost another item again. quick responses and quick shipping doesn't make up for two items lost.

I purchased two expensive ($400 each) identical items and requested that they consolidate the boxes for shipping -- DEJAPAN decided that instead of putting both items in their original boxes into a larger box, they would unbox one of them and shove both into one of the original boxes with no padding between them. The box was clearly overfilled and the flaps were distended by half an inch. The lack of padding between the two caused damage to both items. I submitted numerous photos showing the damage to DEJAPAN who, instead of taking responsibility for their own mispackaging, made me go through a six-month-long insurance claim involving two international postal agencies, ultimately resulting in no decision being made and no insurance payout.

Highly exorbitant shipping fees.Charge more than double the actual shipping price.

Very good service. I had to change the adress shipped in japan 2 days before I arrive at the hotel du to some problem. They replied to me within 1 hour that it was ok and i got the package when i checked in at the hotel .

Want $32 shipping (cheapest) for a WATCH. Do not recommend