Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The marketplace is huge, and there is a wide variety of products available. Personally I've bought several board games, music albums and plushies. There is a tax-exempt option when shipping to the EU,... Se mer

Betygsatt 5 av 5 stjärnor

Absolutely amazing experience! I Absolutely recommend purchasing your Japan needs from JPfans. It was super easy to find what I wanted and they offer amazing prices too. I personally used it to buy fi... Se mer

Betygsatt 5 av 5 stjärnor

I downloaded jpfans not too long ago, as it was recommended by my friend, I searched up my favorite character I really struggle to find merch of as a lot of merch from the game I play, IdentityV, is s... Se mer

Betygsatt 4 av 5 stjärnor

First time ever buying straight from Japan. At first I was really confused, but after a while I knew how to work around the UI. Bought multiple items, waited for an update and was shocked to know my o... Se mer

Företagsinformation

Skrivet av företaget

JPFans is a professional Japanese shopping agent platform. We support purchases from popular Japanese websites such as 「Mercari」, 「Rakuten」, and 「JDirectItems Shopping」, allowing you to shop for Japanese products with ease, hassle-free and secure.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

80 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Amazing

Amazing, super supportive and transparent about your purchase. Will buy something off here again!

20 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Good app for merch

This app is really good for people who want to buy merch that’s not available in your country. This is my first time ordering here and I’m completely satisfied! And it all comes from Japan, so it’s like a peace of Japan right in your hands! Definitely will use again.

10 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Genuinely a great app. Even for niche fandoms.

I downloaded jpfans not too long ago, as it was recommended by my friend, I searched up my favorite character I really struggle to find merch of as a lot of merch from the game I play, IdentityV, is sold in china & Japan and I live in Europe. I was able to find so much merch of my favorite character seer and I was so happy I immediately bought some products. I genuinely love this app and I will definitely continue using it.

19 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great proxy service with transparent costs and excellent support.

I’m from Mexico and I had a very good experience with JPFans. I’ve used other proxy services before, but I liked this one more for several reasons.
First, their service fee is very reasonable. I think ¥250 is one of the cheapest rates available, which makes a big difference when placing multiple orders.
Second, they clearly show a full breakdown of what you’re paying for, which I really appreciate. It makes everything more transparent and easier to understand.
Third, their coupons are actually useful if you take the time to read the terms and conditions. You can save a good amount if you use them properly.
Another thing I really liked is their customer service. They have a helpful support center with FAQs that answer most common questions. If you still need help, you can contact them directly and they respond very fast. In my experience, their response time was quick and very helpful.
I also appreciate their storage policy. They offer up to 60 days of free storage, which gives you enough time to combine orders and plan your shipment. After that, the daily fee (¥50) is reasonable.
Their packaging is also very good. My items (manga and plushies) arrived in excellent condition with the standard packaging. If you want extra protection, they offer additional options like vacuum sealing or extra protective packaging for a reasonable price.
A big plus for me is that they provide free, high-quality photos of each item once it arrives at their warehouse, including measurements and weight. This helps a lot because you can estimate your shipping cost in advance using their calculator. With other proxy services I’ve used, I didn’t get photos or weight information, so I never knew the condition of my items or how much shipping would cost, which made the process stressful. With JPFans, everything felt much more predictable and secure.
Shipping to Mexico was smooth in my case, and everything arrived safely.
Overall, I had a great experience and I would definitely use JPFans again.

9 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

JPFANS IS AWESOME

i found this service through my peers on tiktok, and i have to say this was such a pleasant and smooth experience for buying import level figures and merchandise from Japan at an great low prices, i absolutely love the way JPfans sends the product screenshots when they arrive at their warehouse. the product once shipped arrived at my place, in about 1 and half weeks in excellent condition and packaged very well.

16 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great experience shipping to Croatia

The marketplace is huge, and there is a wide variety of products available. Personally I've bought several board games, music albums and plushies. There is a tax-exempt option when shipping to the EU, which was a very positive experience. Some categories are limited, e.g. they don't ship food.

13 april 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

My JPFans haul to México

My product has just arrived and it is one of the best purchases in my life, everything arrived in good condition and without any problem apart from the international shipping is in good coordination and everything arrives on time, it is recommended to buy here, I am happy with my product

15 april 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Not bad ?

First time ever buying straight from Japan. At first I was really confused, but after a while I knew how to work around the UI. Bought multiple items, waited for an update and was shocked to know my order has been cancelled. Not surprised since they warn you about the possible products unavailability, yet I was able to pay the amount due (which I didn't know that I had to pay twice, was a bit mad ngl) afterwards the items did arrive in the warehouse and I paid for shipping - which was 40€ (again, another payment that wasn't cheap, for me atleast). I added the available service of making my package waterproof (was really surprised at how the quality inspection is really throughout w pictures!!). Nothing I bought has arrived yet but my fear of this being a scam was washed away by the amount of checks they go through (still a bit mad about the triple payment, got refunded almost immediately after my items got cancelled the first time and used the leftover money to pay again for the shipping so no problems there). Will continue using!

10 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Jp fans is the best

Jp fans is the best in my opinion for buying bulk items I say that this app has the best shipping because of the coupons they give you. People don’t even use them that’s why they complain about the shipping. This app is the best for shopping there’s no other like this.

4 april 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

(^v^)

Really awesome and everything is tracked so you'll never have to worry ohoho (●´ω`●)
One thing I've learned is to consider that shipping can get pricey depending where you're from cuz I paid 3 times more for the shipping than the product itself but there's nothing that can be done about that and to be honest it IS fair sooo..( ˘•ω•˘ )
Definitely gonna order again, I'm probably going to order more items in one, so that it feels like its more worth it BUT EVEN AS IS IT IT'S VERY WORTH IT AND GOOD!!! I'm really happy, thanks (⁠人⁠ ⁠•͈⁠ᴗ⁠•͈⁠)

16 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Best Agent for Japanese stuff

Literally the best agent for Japanese stuff like crazy archive pieces. If you’re looking for rare AND cheap pieces, Jpfans is the best site to look for it. Shipping is pretty fast and not too expensive.

16 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Buen servicio

Mi experiencia fue muy buena. El servicio fue rápido y confiable, y siempre recibí información clara sobre mi pedido. Recomiendo esta empresa por su responsabilidad y buen trato.

16 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service & easy to use

Great service & easy to use

I’ve had a really good experience with JPFans so far. The staff are genuinely kind, patient, and very helpful. They respond quickly and actually try to solve any issues instead of giving generic replies, which I really appreciated.

The app itself is also super easy to use. Everything is laid out clearly, and it didn’t take long to figure out how ordering works, even as a first-time user. The whole process feels smooth and straightforward.

Overall, I’d definitely recommend it, especially if you’re looking for a service with reliable support and a user-friendly app.

16 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Highly recommend

Everything was smooth and when I brought my international shipping it said it should come in 12 days and within a week it came. Excellent and fast delivery. Highly recommend.

15 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

It was good

It was really good but the shipping was ehh but the stuff I got were in perfect condition

15 april 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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