The font size is ridiculously small in the app!! And you offer no adjustment option for it...it can't be that difficult to do!!
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have been using DeGiro for over seven years in another country. I have never had any major issues, and when they rarely arise, the staff are very responsive. I watched the platform grow and improv... Se mer
Företaget har svarat
The share dealing account is easy to set up and run. The dealing process is straight forward. Funding the account and withdrawing cash is easy. Tax free ISA accounts are not available for UK investors... Se mer
Företaget har svarat
I've used Degiro, [a recommendation from a far more experienced trader] for the past two years from when I first started my trading journey. Its ease of use and focus on keeping trading simple was ver... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Founded in 2008 in Amsterdam, DEGIRO has grown into one of Europe’s largest and most trusted online brokers. Today, over 3 million clients across 16 European countries rely on our high performance platform to invest globally at low cost. Investors can access more than 45 markets across 30 countries and a wide range of investment products, including stocks, ETFs, bonds, options and futures. In several markets such as the Netherlands, Spain, France, Germany, Italy, Ireland, Portugal and Greece, clients can also invest in crypto. This allows investors to build diversified portfolios in a single account. Our platform combines innovative trading technology with personal customer support by phone and email in local languages. Whether you are a beginner or an experienced investor, you can benefit from clear pricing, reliable tools and a smooth investing experience. As part of flatexDEGIRO Bank SE (ISIN: DE000FTG1111, Ticker: FTK), we combine innovative, user-friendly technology with the scale and financial stability of a leading European brokerage infrastructure. Our commitment to value, reliability and service quality has been recognised with more than 100 international awards. DEGIRO continues to empower investors by providing efficient, transparent and user-friendly solutions that help them achieve their financial goals with confidence. Investing involves risk of loss. This is not investment advice.
Kontaktuppgifter
Amstelplein 1 / Rembrandt Tower - 9th floor, 1096 HA, Amsterdam, Nederländerna
- +4969506041950
- clients@degiro.com
- degiro.com/uk
4,2
Bra
774 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very good service for the price
Very good service for the price, fast transactions, never had any difficulties since I started using Degiro in 2016.
23 maj 2023
Omdöme utan inbjudan
Svar från DEGIRO
Dear JL, thank you for your kind message! We will do our utmost to keep it up. Kind regards, DEGIRO
Irish share info is poor.
22 maj 2023
Omdöme utan inbjudan
Svar från DEGIRO
Dear Vince, thank you for your review! We appreciate your feedback and will take it into serious consideration. Kind regards, DEGIRO
Everything transaction was placed very…
Everything transaction was placed very easily, and cashing in your shares which I have done previously was just as easy and swift
17 maj 2023
Omdöme utan inbjudan
Svar från DEGIRO
Dear Michael,
We are happy to read about your experience! We are working hard to continuously deliver quality services.
Kind regards, DEGIRO
A dividend from Thungela Resources was…
A dividend from Thungela Resources was supposed to be paid on 20/04/2023, but as today, 16/05/2023 it has not been accredited yet. I have contacted them via mail because obviously they don't have a UK number asking some explanation. They don't know where the money are, they did not give any details about what are they doing for rectifying the situation, just making up some general excuses. Please avoid this broker.
20 april 2023
Omdöme utan inbjudan
Svar från DEGIRO
Hello Luca,
Thanks for sharing your review with us here. We can see that in the meantime the dividends should have been paid in your account. For payments of dividends we depend on custodians and we can only payout at the moment we receive it. It seems there was a delay in the payment in that phase. We apologise for any inconvenience and will certainly use your feedback to improve our services in future.
Kind regards,
Team DEGIRO
I think it is best for long run in…
I think it is best for long run in shares
15 maj 2023
Omdöme utan inbjudan
Svar från DEGIRO
Hello B T, thank you for the 5-star review. We greatly appreciate it!
Kind regards, DEGIRO
smoothe and easy
3 maj 2023
Omdöme utan inbjudan
Svar från DEGIRO
Hello C!
Thank you for the 5-star review. We greatly appreciate it!
Kind regards, DEGIRO
Good UI
Good UI, I am a relatively new trader but find it easy to use and happy with the service so far
3 maj 2023
Omdöme utan inbjudan
Svar från DEGIRO
Dear Alec,
We are happy to read about your experience! We are working hard to continuously deliver quality services.
Kind regards, DEGIRO
Excellent and well priced
Been with them for last three years and their services are really excellent. The fees are a fraction of those of the competitors. Had a few chats with service desk and they're very helpful as well.
24 april 2023
Omdöme utan inbjudan
Svar från DEGIRO
Dear Piotr,
Thank you for your kind message! We will do our utmost to keep it up.
Kind regards, DEGIRO
Easy to trade
20 april 2023
Omdöme utan inbjudan
Svar från DEGIRO
Hello Mihai,
Thank you for the 5-star review. We greatly appreciate it!
Kind regards, DEGIRO
very imformative
Seeing what the experts expect the stocks to do in the future is a great help.
20 april 2023
Omdöme utan inbjudan
Svar från DEGIRO
Dear Ryan,
Thank you for your kind message! We will do our utmost to keep it up.
Kind regards, DEGIRO
Svar från DEGIRO
Hello Mark,
Thank you for the 5-star review. We greatly appreciate it!
Kind regards, DEGIRO
Avoid - Gangsters!
Avoid! Terrible support. Had shares in a company that switched exchanged from AIM to NASDAQ, Degiro have said it was too expensive to move them so I am now just sitting with useless shares. Seeking legal advice.
29 mars 2023
Omdöme utan inbjudan
Svar från DEGIRO
Hello Darren,
Thank you for sharing. Apologies for our late reply. We looked into it using the information you shared and it should be handled currently. If you feel this took to long of course we offer our apologies for that. If any other questions remain, please let us know via our Service Desk.
Kind regards,
DEGIRO
Excellent.
Excellent.
Great user experience and friendly customer service.
5 april 2023
Omdöme utan inbjudan
Svar från DEGIRO
Hello, thank you for the 5-star review. We greatly appreciate it! We will send your review to the colleagues. Kind regards, DEGIRO
Low cost and reliable
Low cost and reliable. Easy to use.
I have been an user for about 2 years a I find DEGIRO to be among the cheapest platforms with a reasonable range of investment options.
16 mars 2023
Omdöme utan inbjudan
Svar från DEGIRO
Dear Shibu, thank you for your kind message! We will do our utmost to keep it up. Kind regards, DEGIRO
Speedy and efficient.
There seem to be a lot of negative reviews here. I have experienced no problems and the online interaction seems fine. I have had no occasion for any other contact.
6 mars 2023
Omdöme utan inbjudan
Svar från DEGIRO
Dear Edward, thank you for your kind message! We will do our utmost to keep it up. Kind regards, DEGIRO
Beware hidden rip off charges
They told me to close account because not resident in UK. That was racist. Also charged over €400 to close account, when most broker to not charge to transfer. Opened account with no problems at IG Index. So don't know what DeGiro's problem is. Also disabled account and couldn't even get a statement. Their customer service is terrible.
23 februari 2023
Omdöme utan inbjudan
Svar från DEGIRO
Hello Jeff,
Thank you for sharing your review. However, we cannot check your account here via Trustpilot. In general, we cannot offer our services to people who live in a country we offer our services. When you move outside these countries, this can differ. If you believe your case has not been handled correctly, please find on our website how to file an official complaint.
Kind regards,
DEGIRO
Trustable and reliable platform
Trustable and reliable platform, no surprise on the cost side. I've used Degiro for 3 years and happy to continue using it.
22 februari 2023
Omdöme utan inbjudan
Svar från DEGIRO
Dear Jerome, thank you for your kind message! We will do our utmost to keep it up. Kind regards, DEGIRO
Easy to navigate and use
Easy to navigate and use, always helpful. I would recommend.
22 februari 2023
Omdöme utan inbjudan
Svar från DEGIRO
Hello Johnny, thank you for your kind message! We will do our utmost to keep it up. Kind regards, DEGIRO
Great platform
Great platform, fair fees, good communication, helpful staff, no problems at all, Highly recommended.
21 februari 2023
Omdöme utan inbjudan
Svar från DEGIRO
Hello Daz, thank you for the 5-star review. We greatly appreciate it! Kind regards, DEGIRO
Excellent Platform
21 februari 2023
Omdöme utan inbjudan
Svar från DEGIRO
Hello Lee, thank you for the 5-star review. We greatly appreciate it! Kind regards, DEGIRO
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.