DEGIRO Omdömen 744

TrustScore 4 av 5

3,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The share dealing account is easy to set up and run. The dealing process is straight forward. Funding the account and withdrawing cash is easy. Tax free ISA accounts are not available for UK investors... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Really not great. There is absolutely no customer service. I can't withdraw money because it says 'insufficient funds' when there are funds, but there is no phone or even chat customer service availab... Se mer

Betygsatt 5 av 5 stjärnor

I've used Degiro, [a recommendation from a far more experienced trader] for the past two years from when I first started my trading journey. Its ease of use and focus on keeping trading simple was ver... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I would like to agree with another colleague who said I Have had a good experience with this platform but Brexit has made it extremely difficult to trade here due to the time and bureaucracy it take... Se mer

Företaget har svarat

Företagsinformation

  1. Finansmäklare

Skrivet av företaget

DEGIRO is an online broker that serves both individual and professional investors. DEGIRO offers market access through a fast, high-performance online platform. DEGIRO is currently operating in 18 countries in Europe and is still expanding.


Kontaktuppgifter

3,8

Bra

TrustScore 4 av 5

744 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Zero customer service

Really not great. There is absolutely no customer service. I can't withdraw money because it says 'insufficient funds' when there are funds, but there is no phone or even chat customer service available. A major drawback - and something for people to watch out for if intending to open an account with this company

21 april 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Good application for what I want to do…

Good application for what I want to do and very reasonable fees.

6 april 2026
Omdöme utan inbjudan
Logotyp för DEGIRO

Svar från DEGIRO

Hello Yas,

Thank you for your review! Great to hear that the app fits your needs and that you’re happy with our fees. That’s exactly what we aim for.

Kind regards,
DEGIRO

Betygsatt 2 av 5 stjärnor

Impossible to get rid of

Easy to use, and buying/selling most options works fine. However some of them you cannot sell yourself, and it's near impossible to sell them through email - which is what they want you to do. It's also impossible to close your account.

I've been trying to close my account and sell my options for the past 3-5 months, and still only get emails back with 'this order is too agressive, this order is too passive' I genuinely am happy to take my loss if it means I can be cut loose from this platform.

18 mars 2026
Omdöme utan inbjudan
Logotyp för DEGIRO

Svar från DEGIRO

Hello Lisa,

Thank you for sharing this experience. We are sorry to hear how frustrating it has been. Selling certain products or closing an account should never feel impossible. Some products, like specific options, do have particular conditions or limited tradability, but a months‑long email back‑and‑forth is certainly not the intended experience.

We would like to look into this properly and help ensure that the positions can be closed and the account can be terminated as requested. For security reasons, this can only be handled through the official Service Desk: +49 69 5060419 50 or clients@degiro.com.

Also, on our Help page on the website you can find how you can close your account. Just go to the Help section and look for 'close'.

Kind regards,
DEGIRO

Betygsatt 2 av 5 stjärnor

Poor Customer Service

I probably would have given a 4*. What really put them back was the condescending of their staff. Its almost like they are doing me a favour by responding to my query.

3 mars 2026
Omdöme utan inbjudan
Logotyp för DEGIRO

Svar från DEGIRO

Hello Mo,

Thank you for your feedback. We are sorry to hear that you had this experience with our Service Desk. No one should feel spoken to in a condescending way, and we take comments like this seriously. If you would like us to look into your situation in more detail, please share your details via the service of Trustpilot. You should have an e-mail from them.

Kind regards,
DEGIRO

Betygsatt 5 av 5 stjärnor

Excellent for amateur investors

1 mars 2026
Omdöme utan inbjudan
Logotyp för DEGIRO

Svar från DEGIRO

Hello Samwise,

Thanks for your review! Great to hear that you find DEGIRO excellent for amateur investors. We will continue to do our best to keep the platform accessible and easy to use.

Kind regards,
DEGIRO

Betygsatt 5 av 5 stjärnor

Easy to use portal

Easy to use portal, reasonable fees, fast service.

29 januari 2026
Omdöme utan inbjudan
Logotyp för DEGIRO

Svar från DEGIRO

Hello Diana,

Thank you for your review! Great to hear that you find our portal easy to use, with reasonable fees and fast service.

Kind regards,
DEGIRO

Betygsatt 5 av 5 stjärnor

Great broker

Consistently low prices, easy UI. Professional service.

26 januari 2026
Omdöme utan inbjudan
Logotyp för DEGIRO

Svar från DEGIRO

Hello Yo,

Thank you for your review! Great to hear that you are satisfied with our fees, easy-to-use interface and professional service.

Kind regards,
DEGIRO

Betygsatt 5 av 5 stjärnor

easy to use ,to work

easy to use ,to work

16 januari 2026
Omdöme utan inbjudan
Logotyp för DEGIRO

Svar från DEGIRO

Hello Robert,

Thank you for your review! Great to hear that you find our platform easy to use and work with.

Kind regards,
DEGIRO

Betygsatt 5 av 5 stjärnor

Quick and easy

15 januari 2026
Omdöme utan inbjudan
Logotyp för DEGIRO

Svar från DEGIRO

Hello Mike,

Thank you for your review! Great to hear that you find our platform quick and easy to use.

Kind regards,
DEGIRO

Betygsatt 5 av 5 stjärnor

6 yrs ...no probs

10 januari 2025
Omdöme utan inbjudan
Logotyp för DEGIRO

Svar från DEGIRO

Hello Corin,

Thank you for your review! Great to hear that you have been investing with us for 6 years without any problems. We appreciate your trust.

Kind regards,
DEGIRO

Betygsatt 5 av 5 stjärnor

Excellent range of shares to invest in.

The share dealing account is easy to set up and run. The dealing process is straight forward. Funding the account and withdrawing cash is easy. Tax free ISA accounts are not available for UK investors but the range of shares available is second to none in my experience. If you are having trouble buying a particular share, I'm sure it will be available on the Degiro platform.

3 januari 2026
Omdöme utan inbjudan
Logotyp för DEGIRO

Svar från DEGIRO

Hello, thank you for sharing your detailed feedback. Great to hear that you find our account setup, trading process, and funding options straightforward. We’re also happy that our wide range of shares meets your expectations.

We understand that the absence of a tax-free ISA for UK investors can be a drawback. Although we currently do not offer ISA accounts, we appreciate you pointing this out and will keep working on improving our services.

If you ever need help or have questions about specific products, feel free to reach out to us through our Service Desk.
Kind regards,
DEGIRO

Betygsatt 5 av 5 stjärnor

It's a great platform for low cost trading trading at…

It's a great platform for trading at low cost

2 januari 2026
Omdöme utan inbjudan
Logotyp för DEGIRO

Svar från DEGIRO

Hello Leslie,

Thank you for your great review! We're happy to hear that you find our platform low cost and that trading with DEGIRO suits you well. We continue to work hard to keep investing accessible and affordable.

Kind regards,
DEGIRO

Betygsatt 5 av 5 stjärnor

Transparency and Trust

Transparency and Trust:
DEGIRO is well-regulated, clear about its pricing, and keeps client assets separate from company funds. You really get the sense that your investments are safe and handled professionally.

11 november 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Increasing their fees every year

I have been using DEGIRO for couple of years now. I have built my portfolio based on their ETF Core selection due to the low fees they offer for these products. Suddenly this October they changed their core selection without any prior notice removing all the products that are not exchanged in Tradegate AG. This resulted in a huge increase of the fees impacting the return on my portfolio. Really disappointed from their response on my email about it.

1 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

They don’t reply with any understanding…

They don’t reply with any understanding of the products they offer .. generic pointless replies . Unable to a knowledge the emails you’ve sent .. deliberately vague and never add any value to a reply or go out of their way to improve
Stay well away

28 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service

9 oktober 2025
Omdöme utan inbjudan
Logotyp för DEGIRO

Svar från DEGIRO

Hello Sachiendra,

Thank you for sharing your positive review with us here. We are happy you appreciate our platform.

Kind regards,
DEGIRO

Betygsatt 5 av 5 stjärnor

Happy customer

Been with them for few years now, no issues so far
What could be improved is teh money transfer my account to them, it takes a bit of time which could effect the purchasing time.

3 oktober 2025
Omdöme utan inbjudan
Logotyp för DEGIRO

Svar från DEGIRO

Hello Peyman,

We're happy to hear that you've had a positive experience with us over the past few years. We appreciate your feedback regarding the money transfer times, and we'll explore ways to make the process more efficient. Thanks for your review!

Kind regards,
DEGIRO

Betygsatt 1 av 5 stjärnor

Closed my account, sadly

Have sent several emails to clients@degiro in the past week and haven’t heard back from most of these.
I did get one response, the directions of which didn’t match up with the options in my account.
It’s really difficult to deposit funds into my account, and not much details on the help center.
Such disappointment, I used to love Degiro, and just feel like the experience has gone downhill. I’ve closed my account sadly.

29 september 2025
Omdöme utan inbjudan
Logotyp för DEGIRO

Svar från DEGIRO

Hello Rory,

We regret that you've had this experience. It's disheartening to learn about the difficulties you faced depositing funds and the lack of helpful information. We appreciate your feedback and will review our support and help center to improve.

Kind regards,
DEGIRO

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer