The font size is ridiculously small in the app!! And you offer no adjustment option for it...it can't be that difficult to do!!

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have been using DeGiro for over seven years in another country. I have never had any major issues, and when they rarely arise, the staff are very responsive. I watched the platform grow and improv... Se mer
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The share dealing account is easy to set up and run. The dealing process is straight forward. Funding the account and withdrawing cash is easy. Tax free ISA accounts are not available for UK investors... Se mer
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I've used Degiro, [a recommendation from a far more experienced trader] for the past two years from when I first started my trading journey. Its ease of use and focus on keeping trading simple was ver... Se mer
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Företagsinformation
Skrivet av företaget
Founded in 2008 in Amsterdam, DEGIRO has grown into one of Europe’s largest and most trusted online brokers. Today, over 3 million clients across 16 European countries rely on our high performance platform to invest globally at low cost. Investors can access more than 45 markets across 30 countries and a wide range of investment products, including stocks, ETFs, bonds, options and futures. In several markets such as the Netherlands, Spain, France, Germany, Italy, Ireland, Portugal and Greece, clients can also invest in crypto. This allows investors to build diversified portfolios in a single account. Our platform combines innovative trading technology with personal customer support by phone and email in local languages. Whether you are a beginner or an experienced investor, you can benefit from clear pricing, reliable tools and a smooth investing experience. As part of flatexDEGIRO Bank SE (ISIN: DE000FTG1111, Ticker: FTK), we combine innovative, user-friendly technology with the scale and financial stability of a leading European brokerage infrastructure. Our commitment to value, reliability and service quality has been recognised with more than 100 international awards. DEGIRO continues to empower investors by providing efficient, transparent and user-friendly solutions that help them achieve their financial goals with confidence. Investing involves risk of loss. This is not investment advice.
Kontaktuppgifter
Amstelplein 1 / Rembrandt Tower - 9th floor, 1096 HA, Amsterdam, Nederländerna
- +4969506041950
- clients@degiro.com
- degiro.com/uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
As per previous reviews stealing money…
As per previous reviews stealing money and holding onto customers funds. Requested a withdraw on 14th May which should take 2-4 days and over 2 weeks later they still have my money.
They have plenty of excuses though, 'we can't withdraw to that account', "you need to send another 0.01 to your account' "we need to check with our payments team", "you sent the 0.01 to the wrong account even though its the details on the app" and these go on and on.
I would advise anyone to avoid this sham of a company. I'm currently selling down all my shares to leave as soon as I can....if I can get my money. I have also logged an official complaint.

Svar från DEGIRO
The site is great
The site is great. Very responsive, easy to use and intuitive.

Svar från DEGIRO
Degiro stealing interest and distroying customer trust.
Every time I transfer funds to my account Degiro hang onto my money for weeks. I am tring to take advantage of opportunites that I see in the market and every time these day you won't credit my account with the funds that I have sent you. When I complain Degrio do nothing and don't offer an explaination. They claim two to three day transfer but they have held my money for 24 days this time and still have it and last December you held it for 3 weeks. The shares I wanted to buy now have since doubled in value.

Svar från DEGIRO
Easy to use good information easy to…
Easy to use good information easy to login. Lots of educational for newbies. Help if you need it.

Svar från DEGIRO
Super easy to invest
Super easy to invest
Gives impression of a solid platform
Never had a problem

Svar från DEGIRO
I've been using degiro for about 4…
I've been using degiro for about 4 years now, and very happy with the process. Some more available options to buy/write would be great though.

Svar från DEGIRO
I love Degiro
I love Degiro. Fast, low fees, clear dashboars. Everything is simple and in your hands.

Svar från DEGIRO
Degiro lost my deposit !!!
I made a 10K deposit 2 months ago however Degiro still cannot find my payment. I have spoken with 3 different agents (all with communistic names Stalin, Kirol and Gorbachev) the response I got was exactly the same ....I cannot see your deposit but if I ever find it I will get back to you.. I'm just wondering if that's a joke or a nightmare? I have made dozens of deposits online to Finance brokers and betting companies and never had an issue, my deposit was arriving always on time. How is possible that Degiro lost my deposit? They claim that they are a Dutch-German broker but when your deposit is not credited into your account, you have to deal with those agents based in Sofia!!! Does this seems a sign of a reliable company? I have already taken legal action against them. Unfortunately reading the previous reviews I'm not the only one that his deposit was lost.
Do NOT use DEGIRO
Do NOT use DEGIRO, you will not be able to contact or speak to anyone. If you get locked out of your account because u forgot ur password or change ur phone number, you will not be able to get access for a very long time because they will not reply to your emails quickly and you cannot speak to anyone.
I am currently trying to gain access to my account because my phone number changed. But DEGIRO is such poor quality in service, no one is getting back to me, so I cannot trade on my account right now. Accessing account to day trade is the most important thing so based on that, DEGIRO is absolute trash, please avoid.
Trading 212 is much better in that respect, I would recommend T212 or any other platform over DEGIRO.
One of the best range of shares and…
One of the best range of shares and investments that I have found. Very efficient and trustworthy. I have had no problems when investing with Degiro.

Svar från DEGIRO
I would like to agree with another…
I would like to agree with another colleague who said
I Have had a good experience with this platform but Brexit has made it extremely difficult to trade here due to the time and bureaucracy it takes to move funds around. The only other criticism would be the reporting or more like parroting of MSM Headline rubbish that rarely if ever turns out to be true once you do your DD

Svar från DEGIRO
The payment takes years to reach the…
The payment takes years to reach the account. Are you guys stuck in the old times?

Svar från DEGIRO
SCAM
SCAM. Do not give this company any personal information. I am taking them to the ICO.

Svar från DEGIRO
Expensive transaction fees
Firstly, the platform does not offer interest on uninvested cash balances, which is a significant disadvantage in the current high-interest-rate environment where many brokers provide such benefits. Moreover, DEGIRO’s transaction fees are higher compared to those of many other platforms. I have been investing through this platform since 2020, and the experience has been getting worse each year.

Svar från DEGIRO
Appalling
I made a transfer almost 3 weeks ago, and it took 19 days it to be credited on my Degiro account, despite me being a customer for over 4 years. Sent several emails, called them numerous times and they are "still investigating", yet "not able to provide timeframe for the money to be credited". They committed to keep me informed, but I had to call every other day to get some kind of answer.
I don't understand how a financial institution could be so poorly managed, where they do not seem to have any handle on customers transfers or keep them informed on the steps being taken to resolve the matter. "We cannot provide you with a precise time frame for the resolution but we are working diligently to get the issue fixed" is just not good enough!

Svar från DEGIRO
Deposit Funds are missing
I've been with Degiro for years and never had an issue. Last month I transferred £100 from my bank account and it never reached my Degiro account. Its left my bank account according to my bank. The customer Services at Degiro are appalling, so slow. They are asking me to provide a PDF (only a PDF) of proof that it has left my bank account. I have supplied them with everything I can pull out from my bank account as proof, they are not accepting it. I'm not even sure they have looked into my case as yet. Because they still require this PDF. I'm now looking to move broker. If I can't deposit funds into my Degiro account safely what's is the point.

Svar från DEGIRO
A fantastic and straight forward…
A fantastic and straight forward platform. I recommend
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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