The font size is ridiculously small in the app!! And you offer no adjustment option for it...it can't be that difficult to do!!
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have been using DeGiro for over seven years in another country. I have never had any major issues, and when they rarely arise, the staff are very responsive. I watched the platform grow and improv... Se mer
Företaget har svarat
The share dealing account is easy to set up and run. The dealing process is straight forward. Funding the account and withdrawing cash is easy. Tax free ISA accounts are not available for UK investors... Se mer
Företaget har svarat
I've used Degiro, [a recommendation from a far more experienced trader] for the past two years from when I first started my trading journey. Its ease of use and focus on keeping trading simple was ver... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Founded in 2008 in Amsterdam, DEGIRO has grown into one of Europe’s largest and most trusted online brokers. Today, over 3 million clients across 16 European countries rely on our high performance platform to invest globally at low cost. Investors can access more than 45 markets across 30 countries and a wide range of investment products, including stocks, ETFs, bonds, options and futures. In several markets such as the Netherlands, Spain, France, Germany, Italy, Ireland, Portugal and Greece, clients can also invest in crypto. This allows investors to build diversified portfolios in a single account. Our platform combines innovative trading technology with personal customer support by phone and email in local languages. Whether you are a beginner or an experienced investor, you can benefit from clear pricing, reliable tools and a smooth investing experience. As part of flatexDEGIRO Bank SE (ISIN: DE000FTG1111, Ticker: FTK), we combine innovative, user-friendly technology with the scale and financial stability of a leading European brokerage infrastructure. Our commitment to value, reliability and service quality has been recognised with more than 100 international awards. DEGIRO continues to empower investors by providing efficient, transparent and user-friendly solutions that help them achieve their financial goals with confidence. Investing involves risk of loss. This is not investment advice.
Kontaktuppgifter
Amstelplein 1 / Rembrandt Tower - 9th floor, 1096 HA, Amsterdam, Nederländerna
- +4969506041950
- clients@degiro.com
- degiro.com/uk
4,2
Bra
774 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Top Class Service
I've been using Degiro for a couple of years. I find the firm very efficient, always helpful when needed, everything is done speedily and all at a good price. Furthermore, they watch your back. Very useful for a novice like me!
30 november 2023
Omdöme utan inbjudan
Svar från DEGIRO
Hello Richard,
Thank you for sharing your kind words with us here. We are glad to read about your experience.
Kind regards,
DEGIRO
Svar från DEGIRO
Hello Janga,
Thank you for the 5-star review. We greatly appreciate it!
Kind regards,
DEGIRO
Platform vary good but customer service…
Platform vary good but customer service is poor never get a reply when you send them a message on thier customer email address.
23 november 2023
Omdöme utan inbjudan
Svar från DEGIRO
Hello Colin,
Thank you for sharing your feedback with us here. We'd love to check what can be done about a timely reply to your messages. If you can share your details via the service of Trustpilot, we'd be glad to check.
Kind regards,
DEGIRO
My go too...
I've used Degiro, [a recommendation from a far more experienced trader] for the past two years from when I first started my trading journey. Its ease of use and focus on keeping trading simple was very important to me and is now my go to platform for stock trading. Good fee structure which is clearly explained [unlike some] means you can keep track of both entry and exit cost of all trades with one click. it dovetails very seamlessly with my trading plan.
16 november 2023
Omdöme utan inbjudan
Svar från DEGIRO
Dear David,
We are happy to read about your experience and steps on your own personal investment journey! We are working hard to continuously deliver quality services and your feedback helps us with this.
Kind regards, DEGIRO
Ease of use and very affordable
1 november 2023
Omdöme utan inbjudan
Svar från DEGIRO
Hello Gerry,
Thank you for the 5-star review. We greatly appreciate it!
Kind regards, DEGIRO
Svar från DEGIRO
Hello Gary,
Thank you for the 5-star review. We greatly appreciate it!
Kind regards, DEGIRO
Excellent trading experience
Excellent telephone and email support. Minimal waiting time polite and helpful customer services
12 oktober 2023
Omdöme utan inbjudan
Svar från DEGIRO
Hello Sachiendra,
We are glad to read about your experience! We work hard to continuously provide quality services. Furthermore, we are working on improvements whenever possible. Thank you again for taking the time to share your review with us.
Kind regards,
DEGIRO
Excellent site easy to use and navigate…
Excellent site easy to use and navigate and buying stocks is a breeze..
4 oktober 2023
Omdöme utan inbjudan
Svar från DEGIRO
Hello Lee,
Thank you for your kind message! We will do our utmost to keep it up.
Kind regards,
DEGIRO
my prefered broker for the last few…
my prefered broker for the last few years, always helpful on the phone, good web ui and app ui, easy to use.
5 september 2023
Omdöme utan inbjudan
Svar från DEGIRO
Hello Sedar!
Glad to read about your experience with us. We appreciate you taking the time to share it with us.
Kind regards,
DEGIRO
Took money out of my account for no…
Took money out of my account for no reason. 2 large sums in $ went out of my account. I only noticed because the balance was minus £100+. Sent numerous mails to their support team. No feedback. Account is still in minus. Will have to report the matter to the FCA.
1 september 2023
Omdöme utan inbjudan
Svar från DEGIRO
Hello Mark,
Thanks for sharing your review with us here. We can see this is currently being worked on by our side. And a few days ago you have also shared a complaint via our Service Desk. Note, we take complaints very serious and will handle it with the utmost care. We thank you for your understanding and patience in this matter.
Kind regards,
DEGIRO
Excellent platform to invest in
Excellent platform to invest in. Investment made easy.
24 augusti 2023
Omdöme utan inbjudan
Svar från DEGIRO
Hi J,
Thanks for sharing your review here! We are glad you like our platform.
Kind regards,
DEGIRO
Today didn't I 10% devolution on…
Today didn't receive 10% devolution on my Proterra Inc. Shares . Finally when I found that Proterra Inc. Dropped significantly I couldn't sell my 3500 shares to take some money back. Highly disappointed buy my broker Degiro
They let me down today for £4000 as I simply not been informed that Proterra go down.
8 augusti 2023
Omdöme utan inbjudan
Svar från DEGIRO
Hello Andrejs,
Thank you for sharing. It seems this share has been delisted this week. IF any action from you as a client is required, our corporate action department will contact you personally. However, if you feel like you have been misinformed or if you have any questions regarding this, make sure to contact our Service Desk: clients@degiro.co.uk
Kind regards,
DEGIRO
It's easy to use.
1 augusti 2023
Omdöme utan inbjudan
Svar från DEGIRO
Hello Mireia,
Thank you for the 5-star review. We greatly appreciate it!
Kind regards, DEGIRO
Excellent trading platform
Excellent trading platform - easy navigation, good range of products and transaction costs are very low.
7 juli 2023
Omdöme utan inbjudan
Svar från DEGIRO
Dear Simon,
Thank you for your kind review! We will do our utmost to keep it up and improve where can!
Kind regards,
DEGIRO
Best retail broker in Europe
Best retail broker in Europe. Unlike other brokers who work against the client taking the opposite side positions, Degiro is a real middleman,..as it should be.
3 juli 2023
Omdöme utan inbjudan
Svar från DEGIRO
Dear Anthony,
Thank you for your kind message! We will do our utmost to keep it up.
Kind regards,
DEGIRO
super easy to use
super easy to use but get guidance from someone that knows. its too easy to lose your money
27 juni 2023
Omdöme utan inbjudan
Svar från DEGIRO
Dear Steve,
Thank you for your review! We appreciate your feedback and will take it into serious consideration. Note, you can also go to our website and click on Knowledge. There, you can find our Investor Academy. Here you can find all the basics about trading and products for example.
Kind regards,
DEGIRO
Excellent program
Excellent program, well laid out with very clear breakdowns of cashflows
16 juni 2023
Omdöme utan inbjudan
Svar från DEGIRO
Dear Kwamla,
We are happy to read about your experience! We are working hard to continuously deliver quality services.
Kind regards,
DEGIRO
Cheap and easy
Cheap and easy, excellent for a quick deal here and there.
30 maj 2023
Omdöme utan inbjudan
Svar från DEGIRO
Dear Chris,
We are happy to read about your experience! We are working hard to continuously deliver quality services.
Kind regards,
DEGIRO
Horrible customer service and no…
Horrible customer service and no communication - when russian securities got delisted, zero communication to retail investors, all assets are now practically useless. Beware, customers are the least important thing for this company
25 maj 2022
Omdöme utan inbjudan
Svar från DEGIRO
Hello Ilya,
Thank you for sharing. Regarding this, we have to comply to rules and regulations that were implemented in Europe. There is no indication when or if this can be lifted. For any information on this, please mail or Service Desk: clients@degiro.co.uk Our colleagues there would be happy to assist you with any issues you may experience. Of course, it is also possible to file an official complaint if you feel it was handled incorrectly.
Kind regards,
DEGIRO
Easy to use website
Easy to use website, much clearer and easier to use than others
24 maj 2023
Omdöme utan inbjudan
Svar från DEGIRO
Dear Graham,
We are happy to read about your experience! We are working hard to continuously deliver quality services.
Kind regards, DEGIRO
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.