PERFECT in every way: pricing, speed of packing, shipping, communication. Many sites say "free shipping" but then load me with an exorbitant shipping fee at the end of the process because "oh, but... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Since buying a 40-year old sailboat last year, I have ordered a bunch of gear from Defender to repair or upgrade my boat's systems. I like the prices and selection. They have been helpful and supp... Se mer
I had pre order jitters of a non-returnable item. I had many questions. Each time I called, I got a live person to speak with. Email answer was exactly what I had asked about. I felt my concerns were... Se mer
We have been coming to Defender for years - today was our last time . We had a mercury outboard under warranty- they told us it was a fuel issue which voided the warranty. We paid for the repair when... Se mer
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The sales staff was wonderful
The sales staff was wonderful, especially thr Rigging Guy
PERFECT in every way
PERFECT in every way: pricing, speed of packing, shipping, communication.
Many sites say "free shipping" but then load me with an exorbitant shipping fee at the end of the process because "oh, but that's only for the 48 contiguous states. Hawaii not included". This should be put clearly in the upper corner of page 1 of the site. Defender said "free shipping over $ 99 dollars" and that is what I got. Not the sneaky add-on.
Mahalo again Defender
Descriptions are thorough
Descriptions are thorough. Stock is available. Delivery is as prompt as always.
Easy to order and prompt shipping.
The products are good but I don’t like…
The products are good but I don’t like the fact that you have to spend $99 in order to get free shipping.
Package delivered next day
Get your act together.
I placed my order and everything went fine. I just received a message that my selected mailing method was incompatible with my P.O. Box shipping address. Why did you not realize that at the beginning?
Gracious competency
While it may be difficult to comprehend and impossible to explain, I had a feeling I was dealing with a gracious and competent group while researching and placing my order. In any event, the proper product arrived promptly in good order. Once I get it on my front door, it will be good for another 25 years.
People pick up the phone when you call…
People pick up the phone when you call prices are good shipping is free selection is big stock is upto date.
I have been a customer since they were…
I have been a customer since they were in New Rochelle. Prices and inventory is hard to beat,,. When I unfortunately have to go to other stores I always have to ask them to match Defenders, they never beat it. I always get my order next day if I order before 4!!! I do miss their warehouse sales though
Try your website on a Apple iPhone
Try your website on a Apple iPhone
I know my email address was was not sure of the password. You need a password reset
Amazed how quickly arrived
Amazed how quickly arrived weather is holding so I can apply , haven't not used yet no response on that , but I'm sure it's great , thx
You did just fine!
We did not ask his name. Stupid on our side.The person that waited on us was both…
The person that waited on us was both knowledgeable about the product and ready to help us. We will definitely visit the store again in the near future.
Very fast shipping on the products that…
Very fast shipping on the products that they have in stock.
I go on line first to see if they show…
I go on line first to see if they show the item I need, then I call to confirm they have it. Everything I call the nice professional operator employee is very pleasant. Answers my questions and for the most part they have the item. If you go to the outlet and look on the shelves and don't see your item, ask an employee. They will help you locate it, it could be in the back as in my case, otherwise my experience has been fantastic, love this store. I try and get my boating people to go shop there!
Always a Good Experience
Defender has the parts I need at a reasonable price, easy to order and fast delivery. 👍👍
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








