PERFECT in every way: pricing, speed of packing, shipping, communication. Many sites say "free shipping" but then load me with an exorbitant shipping fee at the end of the process because "oh, but... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Since buying a 40-year old sailboat last year, I have ordered a bunch of gear from Defender to repair or upgrade my boat's systems. I like the prices and selection. They have been helpful and supp... Se mer
I had pre order jitters of a non-returnable item. I had many questions. Each time I called, I got a live person to speak with. Email answer was exactly what I had asked about. I felt my concerns were... Se mer
We have been coming to Defender for years - today was our last time . We had a mercury outboard under warranty- they told us it was a fuel issue which voided the warranty. We paid for the repair when... Se mer
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Got the Gill OS1 Sailing Jacket from staff recommendation
I’ve owned three offshore jackets over the years and the Gill OS1 sold here is the best at this price point. Wore it through a rough passage overnight on Chesapeake in October and it sustained rain and 20 knot gusts.
Shipping was quick, faster than estimated.
Still not sure if this is a scam site…
Still not sure if this is a scam site or not.
Tried to put in a order but was notified they would only charge my card $3
I was then to contact my credit card company and confirm the charge then contact Defender again.
Really??
Ordered on Amazon instead and the item was cheaper with lower cost shipping.
I buy regularly from Fort Nine with no issues that are a pita to deal with
Return service was very professional
Return service was very professional, but product itself was so harsh on beard. They offered to send the sensitive blades, but I doubt that would have helped.
No access to website
How is it I have purchase over US 1000 worth of goods, now I'm been blocked from there websites, what's that all about, don't they want my business
Excellent company
Excellent company! Everything was seamless—results were quickly posted to my Quest portal, and I received a helpful follow-up call from the Health Testing Center the next day to explain them.
The web site is easy to navigate and…
The web site is easy to navigate and the ordering process was simple. Very competitive pricing on quality / OEM equipment.
I paid for a gallon and got a quart
I paid for a gallon and got a quart. Great waste of time, money and effort
Trouble ordering on website
I had trouble submitting my order, the site was slow to update and move through the sections and into the checkout. It took me 3 times and being on a strong Wifi before it went through.
The site was very slow and felt like my browser hung up a few times
Product was easy to find on the site
Product was easy to find on the site. Checkout was very streamlined.
the selection of parts is very good
the selection of parts is very good. the website works well. but you charge too much for shipping and as commercial/professional account you do not offer much discount. A bigger discount and lower shipping costs would get me to order a lot more.
Poor communication
My order status has been list as “Shipped” for days but I have not been provided a tracking number. Poor communication.
I had to cancel my order because of…
I had to cancel my order because of some weird debit card thing they tried to pull. Placed my order and then got an email wanting to hit my card for 3 dollars before they would place the order. Concerned me about the security of this transaction and I can only hope nothing nefarious happens now that they have my card info.
Always been pleased with Defender’s…
Always been pleased with Defender’s service and selection of products.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








