J'ai commandé des rideaux occultants thermiques blancs et j'ai reçu des rideaux gris-bleu qui ne sont même pas occultants. Malgré des photos prouvant leur erreur, le service client m'a indiqué une p... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Lynn S below is a whiney little Karen! What an Absolute Jerk for leaving a 1 star only because her FREE coupon had a $40 dollar min purchase. That's called business Lynn! Her review had nothing to... Se mer
I am unhappy with purchase and they have a terrible return policy where they make you pay for shipping, not even through them but completely on your own via third party. Not a place worth bringing bu... Se mer
Företaget har svarat
I’m really impressed with this bamboo sheet set from Deconovo. The fabric feels incredibly soft and silky, almost like hotel-quality bedding. After washing them, they became even softer and held u... Se mer
Företagsinformation
Skrivet av företaget
Deconovo specializes in affordable and modern home decor. Our European and US-based designers stay up-to-date with the latest trends to ensure our range of stylish home decor products always stays on point. Over the years, we have expanded our catalog to include all categories of home decor. We offer sofa covers, cushion covers, bedding items, tablecloths, table runners, weighted blankets, towels, bathroom textiles, and more. Our company culture values authenticity, simplicity, and reliability - the exact components that make a home thrive and grow. By staying true to our customers, people, and the environment, we contribute to improving the lives of those around us and the local community, helping them to live better and realize their true potential.
Kontaktuppgifter
16192 Coastal, 19958, Highway Lewes, USA
- 877-630-2161
- info@deconovo.com
- deconovo.com
4,0
Bra
279 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 60 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Drapes
What Walmart sent to me is curtains. They were wrapped in a plastic bag with no identifying words on it. I’m guessing they were used curtains.
26 juni 2023
Svar från deconovo
Hi, Gina, thank you for your feedback. We are sorry to have given you a bad experience. We immediately reported the problem to the quality control department. If you have any other questions, please contact us via email info@deconovo.com
Kind regards,
deconovo
Great experince
27 juni 2023
My living room update
I love my curtains this is my second order. From the time I placed my order and the delivery was less than a week and a half. The quality of the curtains are great for the price.I will highly recommend too everyone.
25 juni 2023
Absolutely awesome!!!
The availability of multiple sizes and well as the design being available. Very durable and amazing light reduction. We use them in our living room when we want to turn it into a movie room and they work great. Would recommend to anyone asking to great at least one set and you will want to get more.
25 juni 2023
In my opinion the customer service is…
In my opinion the customer service is second to everyone not helpful at all
26 juni 2023
Svar från deconovo
Hi, GEORGE, thank you for your feedback. We are sorry to have given you a bad experience. We exchanged the item for you before, I don't know if you are still satisfied with the current product. If you have any other questions, please contact us via email info@deconovo.com
Kind regards,
deconovo
I was very excited to received my…
I was very excited to received my product so quickly and I absolutely love ❤️ the product. My experience was excellent
26 juni 2023
Great high quality products
Great high quality products. Very helpful seller. Just a great experience, will definitely shop here again.
26 juni 2023
Great quality.
26 juni 2023
Thank you for making buying curtains…
Thank you for making buying curtains easy. I love the way they look in our house.
25 juni 2023
Beautiful curtains and great quality
Beautiful curtains and great quality. Waiting time was fast and worth the wait. I loved them, will buy again.
25 juni 2023
The product was exactly as advertised!
15 juni 2023
We ordered 4 panels
We ordered 4 panels. The website indicated those panels were in stock. We received 3 panels, never got the 4th. After waiting patiently, I wrote the company. They indicated that they never had 4 in the 1st place. Then in order to return them, they told me I had to pay for the return shipping because there was "nothing wrong with the product", even though it was their fault we ordered 4 panels in the 1st place. We will not use this company again.
13 juni 2023
Svar från deconovo
Hi, Steven, thank you for your feedback. We are sorry to have given you a bad experience. we did have enough stock at the time you placed your order, and all of our stock was also sold in other countries and found to be out of stock when we shipped. We have given you a full refund. And we are willing to cover the return shipping costs. You can email us the return shipping record and your PayPal account number at your convenience and we will give you a refund.. If you have any other questions, please contact us via email info@deconovo.com
Kind regards,
deconovo
The blackout curtains are fab
The blackout curtains are fab. I bought 2 sets for the guest room. They're so great I bought 2 sets for my room. Not only do they work well as blackout, they've made a huge difference lowing the summer evening temperature in my room. I think my next purchase will be sheers for the living room. Soon Deconovo will be in every room in my house.
1 maj 2023
Omdöme utan inbjudan
Deconovo Black Out Curtains are the absolute best
Deconovo Black Out Curtains are fabulous !!! We live in Texas & the heat here is intense & these curtains are helping us keep our home cool while all the air conditioners struggle to keep up with heat indexes as high as 120 degrees !!! This is the second year we have used these curtains & we ordered more this year so that every window in our home is covered!!!! Thanks Deconovo for making these fabulous curtains !!!
15 juni 2023
i need a return or my money back this…
i need a return or my money back this is not the correct size that i ordered i am really disappointed i would like my money back
13 juni 2023
Svar från deconovo
Hi, Yuliana, thank you for your review, we are very sorry to hear of this experience, if you could please get in touch with our customer service team with your order details we will be happy to look into this.
Kind regards,
deconovo
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