Awesome! Arrived sooner than expected. My son borrowed my previously purchased jump starter and had to buy a new one. Love this product, thank you.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Today, Sep 9, 2022, our DJS50 jump starter failed to start our 2019 Subaru Outback, though 1-2 years ago, in a different location, it started the same car 4-5 times outside; today's failure occurred... Se mer
we bought two of the 12” display dvd players for our 8 and 6-1/2 year old granddaughters, we drove from SouthTexas to Disney and they worked Great!, the girls had no problems changing movies that they... Se mer
We haven't had to use the battery charger yet, but got one for Christmas & with 2 cars felt we should have one in each vehicle in case stranded somewhere and need a quick start. Our daughter has use... Se mer
Företagsinformation
Skrivet av företaget
DBPOWER (DBPowershop.com) is a highly-awarded, international company with a focus on designing and developing high-tech consumer products. It is considered an innovative consumer electronics world leader. We constantly combine the research & development activities with the simplicity of use.
Kontaktuppgifter
19H MAXGRAND PLAZA NO.3 TAI YAU STREET, 999077, SAN PO KONG KL, Kina
- 1-855-888-5533
- support@dbpowershop.com
- dbpowershop.com
4,4
Utmärkt
1 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good customer service
Entered an incorrect email address while registering my product for warranty. Your assistant was able to correct this.
19 november 2021
Omdöme utan inbjudan
Rey in Customer Support is Amazing!
Rey on the DBPower customer support team is extremely helpful and very responsive. I hope I do not have to call them again but am certain if I do, all of my questions will be answered.
19 november 2021
Omdöme utan inbjudan
Support Team Top Notch
Support team is very quick to respond to questions and very knowledgeable of their products. They are also very patient with customers like myself who don't really know what they are doing.
19 november 2021
Omdöme utan inbjudan
Really great communication and so…
Really great communication and so helpful.
19 november 2021
Omdöme utan inbjudan
Alex is awesome
The person I talked to named Alex was very helpful with getting me a replacement for the projector I bought that won’t power on
19 november 2021
Omdöme utan inbjudan
My 18 month old DBPower Jump pack died.
So my 18 month old DBPower Jump pack dies. (Perhaps partly my fault...but let's skip that part). My product had a 3-year warranty and contacted customer service who took great care of me and send me another (better) jump pack.
So why not 5 stars? It's not because I needed to send them a short video of the dead unit (which was impossible as I was driving from Boston to Los Angeles at the time. I was hoping to get a replacement sent to me while I was on the road....but that wasn't possible...traveling with a 7-year old battery made me a little uncomfortable....and having a jump pack was a little reassuring...which is why I wanted a replacement ASAP. Oh well.
Now the OUCH part. At first, they offered me an exact replacement. (happy moment) then they emailed me that it was out of stock, and then they offered me a 30% discount on a replacement jump pack (very sad moment) that would cost nearly twice what I paid ($34) 18 months ago....WHAT???
Of course, I said NO...then a few days later they came back with a new offer. A new $55 replacement pack. Happy Customer....but it took 24 days to get the replacement.
19 november 2021
Omdöme utan inbjudan
everything was great very helpful
18 november 2021
Omdöme utan inbjudan
Great customer service
Great customer service, I recently purchased this projector on Amazon and had a couple issues. I had to send a video of the issues. The same day they reviewed and corrected the problem and sent out a replacement.
Excellent communication exceptional service.
17 november 2021
Omdöme utan inbjudan
They offered to replace my machine when…
They offered to replace my machine when it died all of sudden. That is a great outcome for a horrible situation.
17 november 2021
Omdöme utan inbjudan
very friendly customer support
very friendly customer support. joshua had great knowledge of the specification differences as well as their applies uses.
17 november 2021
Omdöme utan inbjudan
DB Power G15 gift card
I contacted DBPower customer chat support for my Amazon gift card, as there was some confusion on the amount, and the service person upgraded the gift card amount for me.
17 november 2021
Omdöme utan inbjudan
Great customer service skills
Great customer service skills. Quick responses.
17 november 2021
Omdöme utan inbjudan
Very quick and helpful service after…
Very quick and helpful service after issue with projector.
17 november 2021
Omdöme utan inbjudan
Great Customer Service by Joshua
Joshua was so easy to work with.
He helped me activate my product warranty and did it with patience, professionalism and proficiency.
He reflects very well on your company.
Just wanted to let you know he has done a great job!
16 november 2021
Omdöme utan inbjudan
Excellent!!!
16 november 2021
Omdöme utan inbjudan
DVD player
I had an issue with a DVD player from this brand. I emailed them and the process to get a replacement was quick easy and done the same day I reached out to them.
Thank you for your great customer service!!!
16 november 2021
Omdöme utan inbjudan
Joy did a fantastic job
Joy at DBPower did a fantastic job, resolved my issue quickly. Thank you!
16 november 2021
Omdöme utan inbjudan
The projector’s quality looks decent
The projector’s quality looks decent. So far having a good experience
15 november 2021
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.