Awesome! Arrived sooner than expected. My son borrowed my previously purchased jump starter and had to buy a new one. Love this product, thank you.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Today, Sep 9, 2022, our DJS50 jump starter failed to start our 2019 Subaru Outback, though 1-2 years ago, in a different location, it started the same car 4-5 times outside; today's failure occurred... Se mer
we bought two of the 12” display dvd players for our 8 and 6-1/2 year old granddaughters, we drove from SouthTexas to Disney and they worked Great!, the girls had no problems changing movies that they... Se mer
We haven't had to use the battery charger yet, but got one for Christmas & with 2 cars felt we should have one in each vehicle in case stranded somewhere and need a quick start. Our daughter has use... Se mer
Företagsinformation
Skrivet av företaget
DBPOWER (DBPowershop.com) is a highly-awarded, international company with a focus on designing and developing high-tech consumer products. It is considered an innovative consumer electronics world leader. We constantly combine the research & development activities with the simplicity of use.
Kontaktuppgifter
19H MAXGRAND PLAZA NO.3 TAI YAU STREET, 999077, SAN PO KONG KL, Kina
- 1-855-888-5533
- support@dbpowershop.com
- dbpowershop.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Chat service was great
Chat service was great. Service rep took care of both questions and made it easy.
Joshua was very helpful and efficient…
Joshua was very helpful and efficient with the answers
faulty projector replacement help
We had a faulty projector and Joy helped us process a replacements. Things were a bit frustrating at first but everything worked out fine!! Thank you :)
Mark was great
Mark was great. Great response time, and attention to my issue.
Jennah is a Pro!
Had a great experience with Jennah who helped verify my warranty was activated. Very efficient email exchanges and all in a timely manner.
BEST customer service
Purchased this for my mother who has dementia. It was great, with a large 12" screen, ample volume for the hard of hearing, and clear picture. After 11 months the screen died. Spoke with customer svc rep named John. I was expecting to have to jump through hoops and basically be told "Too bad for you."
My experience was completely opposite. John answered my emails within 45 minutes. He kept me updated on what he was doing to resolve the problem. He didn't accuse me of mishandling my DVD player, as most customer service reps would've done. I highly recommend purchasing from this company because they believe in keeping their customers happy. Especially if you get John to help you.
Good job no issues
Fantastic!!!
Easy to do business with!
Fast, professional, friendly service.
Easy to do business with!
Going about the process of registering…
Going about the process of registering my warranty for my DB power box and the agent was very helpful quick and professional thanks
Talked to Kim from Customer Support
Talked to Kim from Customer Support. Issue was understood, logged and further investigation started. Replies were prompt, to the point and courteous. There is also an ability to reach out with additional questions.
So far very positive experience.
Jennah was helpful and responded…
Jennah was helpful and responded promptly. She also took care of my concerns
Quick customer service
Joy quickly answered my question and provided a quick resolution
Wrong User Manual
The User Manual did not match my specific unit. My consultant, John, quickly determined the problem and sent me the correct User Manual. He even offered to send me a new AC Adapter free (as a courtesy) if I cannot find mine, which I misplaced. It's so rare to find such good customer service these days.
No llego con mi jumpstarter g15 las…
No llego con mi jumpstarter g15 las instrucciones, me comunique con ustedes por este medio y el servicio fue EXCELENTE
Ton was very helpful
Ton was very helpful. Thank you for having this support dbpower
I am thankful for the help to register…
I am thankful for the help to register my jumpstarter for the warranty and request the 15$ gift card that was offered when I opened the gift that my daughter gave me. Rey was patient, professional, and helpful to get it done.
Good experience
Alex was very easy to work with and took care of what I needed. Blunt and to the point.
I ordered six jump starters
I ordered six jump starters. I received three. I contacted the support line and they were very helpful. Very patient with me. After several weeks when I still have not received the other three, he made sure I was taken care of. I received the other three today. Thank you!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








