What a superb company this is. I’ve bought quite a few roses online and recently visited David Austin in Albrighton. (That’s well worth a trip!!) Every rose has flourished and exceeded my expectation... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I value David Austin Roses for many reasons, but it's the quality of the products which matters most. Plants always arrive carefully packed and with clear instructions on planting, maintenance etc. I... Se mer
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Another rose has arrived, judging by the many David Austin roses planted in our garden already, it will be beautiful for many years to come. It is always difficult to choose as there are so many of a... Se mer
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I ordered 2 potted roses that arrived on separate days, despite being marked '1 of 2' and '2 of 2'. The bottom of the second box was heavily strapped by the couriers tape, because water from the pot... Se mer
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Företagsinformation
Om David Austin® Roses
Skrivet av företaget
About us
Breeders of exquisite English roses since 1961.For over 60 years we have been growing roses on our family farm in Shropshire, lovingly nurturing them by hand until they are ready to be passed onto you, to be enjoyed in your own gardens.
Why David Austin Roses?
What is a garden without roses? We believe that roses belong in every outdoor space, which is why we have dedicated over 60 years to breeding the very best, healthiest, most fragrant roses for the world to enjoy. The promise of a David Austin® rose is many things…It is a guarantee of unrivalled breeding expertise that retains traditional methods and protects the craftsmanship of hybridising an English rose. It is a promise of plentiful choice, an unmatched collection of roses bred on a family farm that is still at the heart of the business. It is a pledge of sustainability, from recyclable packaging to rainwater irrigation systems. And of course, it is the reassurance of a service that you know you can depend on. Our leading aftercare and advice, along with our five-year promise means we have you, our customers, at the core of everything we do.
Our products
Our extensive collection of roses features over 400 varieties, including nearly 200 of David Austin’s English Roses. With so many varieties to choose from we can offer a rose for almost every position in the garden.Our five year promise
We take great pride in supplying roses of the highest quality. If any roses are damaged on receipt or fail to grow when our planting guidelines are followed, we will replace them free of charge.
Kontaktuppgifter
Bowling Green Lane, WV7 3HB, Wolverhampton, Storbritannien
- 01902 376 300
- help@davidaustinroses.co.uk
- davidaustinroses.co.uk
For Time Spent in the Garden
4,8
Utmärkt
13 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Reliable firm with a great range of product.
On time, well packaged and healthy condition.
28 oktober 2026
Svar från David Austin® Roses
We're so pleased to hear that your order arrived promptly, was securely packed, and is in excellent health. We truly appreciate your positive feedback!
Kind regards,
Elaine
Impressive packaging.
I was happy to have received my Albrighton Rose bush soon after placing my order on line. Excellent, well presented packaging. Very smart.
Thank you
28 oktober 2026
Svar från David Austin® Roses
We're so pleased to hear that you were happy with the quick delivery of your new rose bush. It is wonderful that you found the packaging to be so smart and well-presented.
Kind regards,
Elaine
Easy ordering
Easy ordering. Great choices- with excellent.descriptions and advice. Speedy delivery
28 oktober 2026
Svar från David Austin® Roses
We are glad you enjoyed your experience with our quick shipping, simple ordering, and helpful guidance.
Kind regards,
Elaine
Very easy to pick the right rose for…
Very easy to pick the right rose for the conditions it will be in. There are many filters regarding sun/shade, soil, size, colour.
Delivery was quick and the plants turned up in very good condition.
27 oktober 2026
Svar från David Austin® Roses
We're so pleased to hear that our website's search filters helped you easily select the perfect rose for your garden's specific conditions. It is wonderful to know that your order arrived quickly and that the plants were delivered in excellent health.
Kind regards,
Elaine
Beautiful shrub rose and excellent…
Beautiful shrub rose and excellent customer service helping me out of a tight spot in relation to a gift for a friend. Highly recommend.
15 oktober 2026
Svar från David Austin® Roses
We're so pleased to hear that you loved the beautiful shrub rose and that our team could assist you in finding the perfect gift for your friend just in time. Thank you so much for your kind recommendation and support.
Kind regards,
Elaine
Excellent service all round and looking…
Excellent service all round and looking forward to seeing the new rambling rose flower next year
26 oktober 2026
Svar från David Austin® Roses
We are absolutely delighted to hear that you experienced such wonderful service from start to finish. There is nothing quite like the anticipation of watching a new rambling rose establish itself, and we truly hope it brings you a spectacular display of blooms next year.
Kind regards,
Elaine
David Austen Roses were very helpful on…
David Austen Roses were very helpful on the phone when I rang with my query about postage, as i live in the Channel Islands. The rose i ordered arrived carefully packaged and undamaged, and within their stated posting timescale.
26 oktober 2026
Svar från David Austin® Roses
We are so pleased to hear that our team could assist you with your delivery query for the Channel Islands. It is wonderful to know that your rose arrived safely, beautifully packaged, and right on schedule.
Kind regards,
Elaine
Everything is done very professionally…
Everything is done very professionally and there is nothing to complain
26 oktober 2026
Svar från David Austin® Roses
We are absolutely thrilled to hear that you found our services to be highly professional and completely satisfactory. Thank you so much for sharing your wonderful feedback with us!
Kind regards,
Elaine
Excellent Customer Care 🌟🌟🌟🌟🌟
26 oktober 2026
Svar från David Austin® Roses
Thank you for your lovely feedback! We’re delighted to hear you were pleased with our customer care. We truly appreciate you taking the time to share your experience and hope you enjoy your David Austin Roses.
Kind Regards
Elaine
Svar från David Austin® Roses
We are glad you enjoyed your experience. We appreciate the feedback about our helpful tips and healthy plants.
Kind regards,
Elaine
Blooming lovely roses!
It’s web site is easy to use .The roses are excellent.It’s packaging and delivery are efficient and punctual.
26 oktober 2026
Svar från David Austin® Roses
We're so pleased to hear that you found our website simple to navigate and that the quality of your flowers is outstanding. It is wonderful to know that our packing was efficient and your delivery arrived right on time.
Kind regards,
Elaine
Evri failed to deliver my parcel from…
Evri failed to deliver my parcel from David Austen. When i pointed out two other deliveries from Evri were also missing, the immediate response was to send replacement goods with another carrier.
26 oktober 2026
Svar från David Austin® Roses
We are glad you enjoyed your experience with our swift resolution, and we thank you for this positive feedback. We appreciate your patience when those initial deliveries went missing, and we are pleased our team resolved this by sending replacements with a different carrier.
Kind regards,
Elaine
Great company to deal with
Great company to deal with. They replaced one of my Roses without question. Excellent quality.
24 november 2025
Svar från David Austin® Roses
We're so pleased to hear that you had such a positive experience with our customer service when we replaced your rose, and that you are delighted with the excellent quality of our plants.
Kind regards,
Elaine
Very fast delivery and great service
Very fast delivery and great service. A beautiful rose. Thank you.
16 oktober 2026
Svar från David Austin® Roses
We are so delighted to hear that you experienced swift delivery and excellent service, and that you are pleased with your gorgeous rose. Thank you so much for your kind words and wonderful feedback!
Kind regards,
Elaine
Svar från David Austin® Roses
We're so pleased to hear that you are delighted with your new rose and that it arrived safely and securely packaged. Thank you so much for sharing your wonderful feedback with us!
Kind regards,
Elaine
Great
Great, quick dispatch and delivery. Bare root rose was healthy and the plant grew and flowered nicely during the summer. No complaints
19 februari 2026
Svar från David Austin® Roses
We're so pleased to hear that your bare root rose was delivered quickly and in healthy condition. It's wonderful to know that it grew beautifully and produced lovely flowers for you over the summer season.
Kind regards,
Elaine
Bit of an initial muddle!
I ordered a voucher from David Austin which did not appear although it was paid for from my account.There may have been another issue with another carrier.David Austin staff then rectified and the voucher was used. Thank you so much!!
19 mars 2026
Svar från David Austin® Roses
We are glad you enjoyed your experience after the initial delivery issue with your order. We appreciate your patience while our team worked to resolve the delivery delay, and we are happy to hear that everything was sorted out successfully for you. Thank you for your feedback.
Kind regards,
Elaine
Great service
18 juni 2026
Svar från David Austin® Roses
Thank you for your lovely feedback! We’re delighted to hear you were pleased with our service and really appreciate you taking the time to share your experience.
Kind Regards
Elaine
Svar från David Austin® Roses
Thank you for your lovely feedback! We’re delighted to hear you were happy with our customer service. Your kind words are greatly appreciated by our team.
Kind Regards
Elaine
I found the website to order difficult…
I found the website to order difficult and not sure my message went
23 oktober 2026
Svar från David Austin® Roses
Thank you for your feedback. We’re sorry to hear you found our website difficult to use. We appreciate you bringing this to our attention and apologise for any frustration caused. If you need any assistance with your order or message, please don’t hesitate to contact us.
Kind Regards
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