I have given 4-stars because I have no complain about the products I've purchased on August 2023 and recently this year May 2025. All three kids bicycles I've purchased are the same as what they... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
If you want quality sports products and a 5-star service, the answer simply is Cyclesouq.com. I have never experienced such an impeccable service from any other online retail store, they have all spor... Se mer
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I've bought 3 bikes over the last 2 years - adults and kids. I've also referred them to my family and my cousins bought 2 bikes too. Overall I'm very happy with the purchases and very satisfied wi... Se mer
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After placing the order and making the payment, I got an email that the item I bought is out of stock. Now I have to wait till first week of December and maybe I'll receive it by then. Very disappoi... Se mer
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Företagsinformation
Skrivet av företaget
At CycleSouq.com, we're passionate cycling enthusiasts and online retail pioneers committed to offering a curated selection of top-quality brands. We value the uniqueness of every cyclist and aim to provide a diverse range of products to meet all needs, making each journey enjoyable and distinctly yours. Every interaction with us enhances your cycling experience and brings you closer to your next adventure.
Kontaktuppgifter
Dubai, Förenade Arabemiraten
- +971551523439
- Hello@CycleSouq.com
- cyclesouq.com
4,3
Utmärkt
495 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon! 🚴♂️
2 orders, all out of stock
I had two orders with cyclesouq, first order was out of stock so i had to do a replacement, instead of a cycling shoes i was forced to take another item.
The 2nd order, same issue. Out of stock, had to opt out for another item.
Really bad experience.
27 augusti 2025
Svar från CycleSouq.com
Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused. Stock discrepancies can occasionally occur due to high demand and supplier-side delays, and we understand how frustrating that can be. Our team always tries to offer suitable replacement options or immediate refunds in such cases. We’re actively improving our inventory management systems to prevent this from happening again and appreciate your patience and understanding.
Excellent and spot on service
Excellent and spot on service. Delivered on time and smooth service.
27 augusti 2025
Svar från CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Svar från CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
good quality
28 augusti 2025
Svar från CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Nice bike for kids at affordable price
25 augusti 2025
Svar från CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Best deal in Dubai.
Best deal in Dubai.
Good quality bikes for kids for an affordable price.
23 augusti 2025
Omdöme utan inbjudan
Svar från CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Customer Care
Supportive customer care from Belle
Got delivered in no time by delivery team
21 augusti 2025
Omdöme utan inbjudan
Svar från CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Very good price and very good service
19 augusti 2025
Omdöme utan inbjudan
Svar från CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Very unprofessional
I bought a bike on a friday and got an email confirming the order right after and that I should be informed about delivery later on. 3 days later I got a call informing the item is no longer available! I needed the bike that week. Very unprofessional.
22 augusti 2025
Omdöme utan inbjudan
Svar från CycleSouq.com
Thank you for sharing your feedback. This situation occurred due to a stock sync issue between our warehouse and website, which has since been resolved. While we always strive to maintain accurate stock levels, occasional discrepancies can occur. We understand your frustration and sincerely apologize for the inconvenience. Our team is continuously improving our system to ensure such incidents don’t happen again.
easy browsing and fast delivery
24 juli 2025
Svar från CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Bicycle delivered in 2 days
Bicycle delivered in 2 days. Very good price and quality. Recommend.
23 juli 2025
Svar från CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
I am satisfied with the service overall…
I am satisfied with the service overall even though I had to follow up about the delivery and return of the item. It got done in the end so thank you to the team.
30 juli 2025
Svar från CycleSouq.com
Thank you for your feedback! We're glad your issue was resolved, and we appreciate your patience and understanding. Your support means a lot to us! 🚴♂️
Svar från CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
profesional team and I got a good price…
profesional team and I got a good price for the bike
It was assembled and in perfect considtion
28 juli 2025
Svar från CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Svar från CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
High quality at the lowest prices
25 juli 2025
Svar från CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Svar från CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Fantastic Shipping and packaging
Fantastic Shipping and packaging. I really like to shop again and again.
21 juli 2025
Omdöme utan inbjudan
Svar från CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Svar från CycleSouq.com
Thank you for your kind feedback! We’re glad to know you’re happy with your experience. Your support means a lot to us, and we look forward to serving you again soon!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.