Cycle Exchange Omdömen 

Highly recommend Cycle Exchange. They are extremely gracious with their time and truly care about finding you the right bike.

Having seen a number of bikes online I was interested in and then visiting the shop, I was truly blown away by the quality on show. It seemed to me all the bikes were in immaculate condition.
The help and service I received in store was second to none and happily walked away with my new bike!

All the employees that I talked to were very helpful. They kept informed me of all the steps the bycicle was taking. The bicycle was packed really well.
Thank you for your time.

This was my second time purchasing a bike from cycle exchange, and once again 1st class service from start to finish.
After they gave me a fair quote for my canondale I was able to proced to purchase a orbea denna , which was brand new and had to be shipped from Spain, I was kept informed of the updates on my bike and 3 weeks later it arrived. It was paid for by, trade in, cash, and finance, which was straight forward. All in all just excellent service.

Ease of purchasing process. Willingness to fix a minor defect a week after purchase. Bike was 2 years old but looks brand new!

The wheels perform very well; I recommend the seller, and the price is good.

Knowledgeable, passionate people. 👌

Purchased my latest bike through Cycle Exchange and it has been a pleasure from start to finish. I had many questions initially and the team were always happy to help. This gave me the confidence to purchase without viewing the bike! Once my cycle scheme voucher was approved, I received my bike in a matter of days. Once set of accessories didn’t arrive with the bike, but was quickly found and resolved with a 24hr delivery. Cannot fault the team and will hopefully be back soon!!

Prompt helpful response and good online support

I sent photos and a true description regarding the condition of my bike and its history from my initial purchase so as to get a true valuation. Within three days I had an offer back which was acceptable but unfortunately the bike was still in Tenerife, however I was due to fly out and bring it back five weeks later. They honoured their offer and Parcelforce came and collected the bike ready for inspection back at the shop, my description was correct and they paid me what they had initially offered without delay and no quibbling whatsoever.

Always a pleasure to deal with Cycle Exchange. I have both sold and bought bikes from them. I find them very fair on price if you are selling a bike and the bikes they sell are excellent. Their customer service is also really good

The bike arrived on time and in very good conditions! The entire process was smooth and the possibility to pay in installments really helps to spread the cost.

Thank you so much
Thank you so much! Staff and quality of service was brilliant. Super friendly, helpful and very knowledgeable about the particular bike I was purchasing. Everything was explained perfectly and I could not be happier!

Excellent service nice people

A thoroughly enjoyable experience. Fantastic bike at an incredible price. I very much enjoyed a coffee and breakfast in the cafe before cycling home.

Bike was as described, in fact it was better. Great service from Josh and a young lady whose name I didn’t catch, I was encouraged to take a test ride and they put flats on the bike (sacrilege!) and loaned me a helmet to enable me to do so. I have already recommended Cycle Exchange to my friends.

A great experience with Cycle Express. Very friendly and helpful throughout the buying process. The product was well priced, well described and the purchase was well executed.

Fantastic service start to finish and the bike was delivered exactly as shown. Had a minor issue with software which was quickly sorted. The best companies are the ones that look after their customers start to finish. I have no hesitation giving them top marks!

Very knowledgeable staff and very straightforward advice . Made the decision easy - great new/old stock frame at a truly excellent price.

I spoke to three different sales staff during the time I was looking for a bike. They all appeared knowledgeable and were very helpful without being pushy.
Once I made the purchase, there were options on delivery or collection.
Overall, a good experience and value for money. I definitely recommend Cycle Exchange for second hand quality bikes.