Great service, no pressure and the team are genuine bike enthusiasts. Really good communication at all times. Minor hiccup when the pedals were shipped separately but didn't detract. Fabulous bike i... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Came across the website by accident & ended up upgrading my bike (n=n+1).. Great selection of bikes to choose from & the clincher for me this time was that a cycle to work scheme voucher was accepted.... Se mer
Företaget har svarat
Bought a wheelset for a Trek Domane and very impressed with what was received as ‘used’ wheels looked brand new . Fitted the bike perfectly. 14 day exchange possibility was very reassuring particular... Se mer
Very easy process. Saw what I wanted online, went to the store. Had a test ride, brought an amazing new (to me) bike home. Shop staff were very helpful and knowledgeable. Bike was given a quick servi... Se mer
Företagsinformation
Skrivet av företaget
Since 2013 we have been the premier Pre Owned bike experts in the UK. Our long established team are happy to chat and give honest advise. Safety - Buy in Confidence Our buyers know what to look for. Our mechanics are thorough. Buying a pre-owned bike has pitfalls, we remove them. We check carbon thoroughly and ensure all components are sound. We ensure bikes are from a reliable source and not stolen. Every bike is serviced, tested and warranted. Value for Money Our network of suppliers and regular trusted customers means we have access to quality stock at the right price. Sustainability Our model extends the life cycle of quality products. We recycle, resell and reuse as many components as possible.
Kontaktuppgifter
27 Sury Basin, KT25NZ, Kingston, Storbritannien
- 02085468289
- support@cycleexchange.co.uk
- cycleexchange.co.uk
4,9
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Cycle Exchange
Hi Stephan, hope you've managed to get the Factor built and on the gravel 😊 Enjoy
New Pinarello
Bike exactly as described. Brilliantly packaged and super fast delivery. Customer service excellent too - all queries answered promptly. Would definitely use again.
23 januari 2026
Svar från Cycle Exchange
Hi Kevin, hope you've managed to get out on the F7 and take it through it's paces. Appreciate you taking the time to feedback. All the best. 🙏
The bike arrived exactly as described
The bike arrived exactly as described, well packaged and in good time.
26 januari 2026
Svar från Cycle Exchange
Hi Andrew, thanks for the review, hope you're enjoying the Ribble. 👍
Great experience from start to finish
Great experience from start to finish. Well structured website with clear and relevant info related to the frame I purchased plus the option to speak direct with one of the team.
26 januari 2026
Svar från Cycle Exchange
Hi Chris, thanks for the lovely feedback, much appreciated. Hope you're enjoying the Curve Belgie. 🙏
This is the 3rd bike I buy from Cycle…
This is the 3rd bike I buy from Cycle Exchange. Great experience. Good advice on what’s right for me, no sales push.
11 januari 2026
Svar från Cycle Exchange
Hi Telmo, great to have you back 😍 and hope you're having lots of fun on the Enve. All the best.
Saw a bike that I had been looking at…
Saw a bike that I had been looking at for a few months! Called Cycle Exchange and all of the advisors were very helpful and professional. Helped me make my mind up and I am now the proud of owner of said bike. Excellent job 👍👍
9 januari 2026
Svar från Cycle Exchange
Hi Mark, great to hear and hope you're enjoying the Wilier. Thanks for taking the time to review. 😊
This is the first time we have dealt…
This is the first time we have dealt with them and from the outset to completion the journey was absolutely amazing. Have no hesitation in recommending this company to anyone. So professional. Martin at South Downs Bikes
29 januari 2026
Omdöme utan inbjudan
Svar från Cycle Exchange
Hi Martin, great to have South Downs Bikes join our partners store network. Look forward to working with you in the future. Wish you a successful 2026. All the best.
Svar från Cycle Exchange
HI David, thanks for the review, hope you enjoy the Diverge 😊
nice... very nice bike
excellent thanks.... looks even better than the photo's and very nice set-up have put the basics on but waiting for the roads to dry out before giving it a spin, my giant content sl is 2kg heavier but really enjoy riding that one so guessing this one will be awesome...good communication with couriers and your team thank you ...also what a bargain :) very pleased with the quality and the price
21 januari 2026
Svar från Cycle Exchange
Hi Martin, delighted to here the bike exceeded expectations and the process was nice and smooth. Appreciate you taking the time to review and hope you enjoy TCR 👍
Sales people
Definitely the sales people made my experience great. They knew a lot about the products they sell and were very kind and patient with me. They offered me to do test drives and guided me through my decision.
18 januari 2026
Svar från Cycle Exchange
Hi Carla, that's lovely to hear, thanks for taking the time to review 😊. Hope you're finding the Argon 18 super speedy 😜
Svar från Cycle Exchange
Hi Matthew, hope you're having lots of fun on the Rondo and thanks for the great feedback. 👍
Svar från Cycle Exchange
Hi Chris, I believe the Soloist is tucked up waiting for summer so roll on the sunshine 😎 Enjoy
Excellent
Excellent, efficient and friendly service. I got a great bike, as advertised, at a good price. Would recommend.
2 januari 2026
Svar från Cycle Exchange
Hi Harry, hope you're having lots of fun on the Diverge and thanks for the great review, much appreciated 👍
My Cycle Exchange experience was great…
My Cycle Exchange experience was great - it was straightforward - Cycle Exchange explained everything clearly and they arranged collection and delivery with ease. Dealing with Cycle Exchange was a great experience and I would recommend anyone to Cycle Exchange.
15 januari 2026
Svar från Cycle Exchange
Hi Ray, hope the ERE wheels are now on the bike and you're enjoying. Thanks for the lovely review, much appreciated 🙏
Excellent service and a great price
Excellent service and a great price. Would not hesitate to use them again.
14 januari 2026
Svar från Cycle Exchange
Hi Alex, great to hear! Hope you the S5 build build went well. Enjoy 😊
Fantastic service
Fantastic service, great bikes, nice coffee. Pre and post sale process was faultless. Wholeheartedly recommend.
14 januari 2026
Svar från Cycle Exchange
Hi Kerry, thanks for the lovely comments, your feedback is much appreciated. Hope you enjoy the C64 😍
Svar från Cycle Exchange
Hi Andy, thanks for the review. Hope you're enjoying the Bianchi. All the best. 😊
Communication re Cycle to Work Scheme…
Communication re Cycle to Work Scheme was faultless from knowledgeable and helpful staff. Transaction was very easy. I love my new bike, just waiting for better weather....
9 januari 2026
Svar från Cycle Exchange
Hi Ray, thanks for the lovely feedback. Great to hear you're loving the Aeroad, roll on the summer 😎. All the best.
Vitus zx-1 evo sram red axs ordered…
Vitus zx-1 evo sram red axs ordered on-line and received a couple of days, well packaged.
Superb bike hardly a mark on it and the main one on the downtube was rubbed off by the guy at Bicycle Lounge who did a bike fit, he was impressed too looking at the spec and the price and the condition etc.
just a shame the original Reynolds wheels weren't on it as they are for sale on CE ? ?
5 januari 2026
Svar från Cycle Exchange
Hi Steve, thanks for taking the time to review and glad you're happy with the Vitus. Enjoy 😊
Bike was in beautiful condition.
9 januari 2026
Svar från Cycle Exchange
Hi Samuel, thanks for taking the time to review. Great to hear you're enjoying the Ribble. All the best. 😊
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