Prodotti acquistati a ridosso di Natale. Ci hanno messo un po ad arrivare ma per fortuna sono arrivati in tempo per metterli sotto l'albero. Buona qualità vestono leggermente grandi.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
1 stella giusto per essere “buoni” fatto il mio ordine il 19 febbraio 2026. Ad oggi 30 marzo 2026 non ho ricevuto ancora nulla. Mandato anche svariate mail al loro indirizzo mail indicato, tornate sem... Se mer
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I accidentally ordered the wrong size, messaged them on social media and email, social media replied quickly, and they amended my order to the size I wanted! Thankfully! I just received it in the... Se mer
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Site frauduleux à FUIR, Article indiqué comme livré mais je n’ai rien reçu alors que je vérifie tous les jours. Service client qui me renvoie vers un autre service pour que tout le monde me di... Se mer
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2,5
Dålig
269 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Do not order from this website
Do not order from this website.
I waited over 5 weeks for a hoody which then turned out to be the wrong item. Various emails have been sent back and forth just to prove I was sent the wrong item. I requested a refund, initially they offered me 10% refund on the wrong item and a 40% discount on my next purchase in which I declined. They've asked me again if they can send me the correct item. They have done everything to avoid refunding me despite the issue being with them. The quality of the item I was sent is awful. The jumper is very thin, sizing is off and quality of printing is poor. With the amount of emails it has taken to resolve this issue I'm starting to think the whole website is a scam.
1 december 2025
Omdöme utan inbjudan
Svar från Customscool
Dear customer!
We are truly sorry to hear about the frustration and disappointment you've experienced with order.
Please accept our sincere apologies for the inconvenience. Usually the shipping time is 7-15 days after sent out. There will be some delay due to hot sale season. We sincerely apologize that the warehouse sent you the wrong product. In this case, please contact us promptly and we will resend you the correct product free of charge. Your feedback is valuable as we strive to improve our service. Thank you for bringing this to our attention.
Here is the customer service email:
Service@Customscool.com
We are committed to making things right and ensuring you receive the support you deserve.
Customscool Customer Service Team
Svar från Customscool
Thank you so much for your fantastic review! We’re thrilled to hear that you love the products. Your satisfaction means a lot to us.
We appreciate you taking the time to share your positive experience. If you’d like, please reach out to our support team with your order screenshot (Service@Customscool.com), we would offer you a 15% off discount code for your future orders.
We look forward to continuing to meet your expectations with our quality products!
Customscool Customer Service Team
Love the Rottweiler designs
28 november 2025
Omdöme utan inbjudan
Svar från Customscool
Thank you so much for your fantastic review! We’re thrilled to hear that you love the products. Your satisfaction means a lot to us.
We appreciate you taking the time to share your positive experience. If you’d like, please reach out to our support team with your order screenshot (Service@Customscool.com), we would offer you a 15% off discount code for your future orders.
We look forward to continuing to meet your expectations with our quality products!
Customscool Customer Service Team
Svar från Customscool
Thank you so much for your fantastic review! We’re thrilled to hear that you love the products. Your satisfaction means a lot to us.
We appreciate you taking the time to share your positive experience. If you’d like, please reach out to our support team with your order screenshot (Service@Customscool.com), we would offer you a 15% off discount code for your future orders.
We look forward to continuing to meet your expectations with our quality products!
Customscool Customer Service Team
Do not order from this company!
Do not order from this company!!
The sell cheap products and the price point does not reflect the quality.
I paid £43 for a hoodie with a cocker spaniel print on it. The hoodie I have received is not worth anywhere near that it’s very thin and not worth the costs.
When I reached out to arrange a refund I was met with constant messages from customer service using forceful language telling me to accept offers of a 5% refund and money off a next order. After a lot of back and forth I ended up just admitting defeat and accepting a % refund as the address they kept giving me wasn’t registering with my local courier for a return.
I would advise not to order hoodies from this company as they are not worth the money and hassle.
28 november 2025
Omdöme utan inbjudan
Svar från Customscool
Dear customer!
We are truly sorry to hear about the frustration and disappointment you've experienced with your order.
Please accept our sincere apologies for the inconvenience. Our hoodie is cotton, without fleece lining. We apologize that it did not meet your expectations. If you could provide us with your order details（Order number and Email), we would be better able to assist you. We aim to address your concerns promptly and ensure a better experience moving forward. Your feedback is valuable as we strive to improve our service. Thank you for bringing this to our attention.
Here is the customer service email:
Service@Customscool.com
We are committed to making things right and ensuring you receive the support you deserve.
Customscool Customer Service Team
Svar från Customscool
Thank you so much for your fantastic review! We’re thrilled to hear that you love the products. Your satisfaction means a lot to us.
We appreciate you taking the time to share your positive experience. If you’d like, please reach out to our support team with your order screenshot (Service@Customscool.com), we would offer you a 15% off discount code for your future orders.
We look forward to continuing to meet your expectations with our quality products!
Customscool Customer Service Team
Refused to honour their own policies re: cancelling order
Their website say you can get a FULL refund if you cancel within 24 hours. I did not realise the company was based in China and knew shipping times would be long and product quality wouldn't be great so i cancelled my order within 5 minutes of making it.
They responded saying I would be charged 20% for costs they have incurred. I pointed out the website policy but they just refused to honour their own written policy. What shocking customer service.
26 november 2025
Omdöme utan inbjudan
Svar från Customscool
Dear customer!
We are truly sorry to hear about the frustration and disappointment you've experienced with your order.
Please accept our sincere apologies for the inconvenience. We will investigate this matter immediately to resolve the issues with order cancellation. We support full refund within 24 hours. If you could provide us with your order details（Order number and Email), we would be better able to assist you. We aim to address your concerns promptly and ensure a better experience moving forward. Your feedback is valuable as we strive to improve our service. Thank you for bringing this to our attention.
Here is the customer service email:
Service@Customscool.com
We are committed to making things right and ensuring you receive the support you deserve.
Customscool Customer Service Team
customs (not) Cool
Stay well away!!!! After waiting 2 weeks for any sort of shipping details. Once I threatened to cancel my order. My order suddenly shipped. But to my surprise it was being shipped from china. These items are in fact not handmade as they claim but are just more drop shipping crap. After doing a bit more digging into Customs (not) cool it appears it’s all done in factory same as Temu or SHEIN but for 3X the price. Save your money and go elsewhere.
11 november 2025
Omdöme utan inbjudan
Svar från Customscool
Dear customer!
We are truly sorry to hear about the frustration and disappointment you've experienced with your order.
Please accept our sincere apologies for the inconvenience. We will investigate this matter immediately to resolve the issues with order processing. Usually we will send out the package within 2-3 days, there will be some delay fir hot sale season. Our hoodie is 100% cotton, and we could customize products ad you required. If you could provide us with your order details（Order number and Email), we would be better able to assist you. We aim to address your concerns promptly and ensure a better experience moving forward. Your feedback is valuable as we strive to improve our service. Thank you for bringing this to our attention.
Here is the customer service email:
Service@Customscool.com
We are committed to making things right and ensuring you receive the support you deserve.
Customscool Customer Service Team
Very easy to order
Very easy to order, provide custom pictute and lettering
23 november 2025
Omdöme utan inbjudan
Svar från Customscool
Thank you so much for your fantastic review! We’re thrilled to hear that you love the products. Your satisfaction means a lot to us.
We appreciate you taking the time to share your positive experience. If you’d like, please reach out to our support team with your order screenshot (Service@Customscool.com), we would offer you a 15% off discount code for your future orders.
We look forward to continuing to meet your expectations with our quality products!
Customscool Customer Service Team
Svar från Customscool
Thank you so much for your fantastic review! We’re thrilled to hear that you love the products. Your satisfaction means a lot to us.
We appreciate you taking the time to share your positive experience. If you’d like, please reach out to our support team with your order screenshot (Service@Customscool.com), we would offer you a 15% off discount code for your future orders.
We look forward to continuing to meet your expectations with our quality products!
Customscool Customer Service Team
Easy ordering process & perfect Support
Easy ordering process and Perfect customer Support! Loved it ! Also i loved the large variety. Soooo excited for my Package!
17 november 2025
Omdöme utan inbjudan
Svar från Customscool
Thank you so much for your fantastic review! We’re thrilled to hear that you love the products. Your satisfaction means a lot to us.
We appreciate you taking the time to share your positive experience. If you’d like, please reach out to our support team with your order screenshot (Service@Customscool.com), we would offer you a 15% off discount code for your future orders.
We look forward to continuing to meet your expectations with our quality products!
Customscool Customer Service Team
Easy ordering
Easy ordering, fast shipping. However more guidance is required for sizing. While the “S” fit me as a size AU10, sizing up would have provided more of an “oversized” fit.
12 november 2025
Omdöme utan inbjudan
Svar från Customscool
Thank you so much for your fantastic review! We’re thrilled to hear that you love the products. Your satisfaction means a lot to us. As for the size, you could check the size table for reference, you could also contact us for help.
We appreciate you taking the time to share your positive experience. If you’d like, please reach out to our support team with your order screenshot (Service@Customscool.com), we would offer you a 15% off discount code for your future orders.
We look forward to continuing to meet your expectations with our quality products!
Customscool Customer Service Team
Like talking to a brick wall
Creative t-shirts, but half my order were wrong. They sent the wrong product and when I asked for a refund they said no. They could resend it when it was back in stock was what they offered. When I then asked if I could order something else instead because I didnt need that exact tshirt anymore they said no. I could choose to get the t-shirt I had ordered or nothing at all. I would also have to pay taxes again and the cost of taking the t-shirt into my country. Meaning they did the mistake, and I had to pay extra.
I’m never ordering from this place again and if this keeps you from ordering as well it would bring be great happyness!
And: yes, the tshirts are fine (if i get them) but you cant wash them with any other clothes. I were stupid to wash one green t-shirt with clothes and everything got a green vibe. White text on a black shirt were suddenly green…
I hope this business go out of business if they don’t start fixing their own mistakes in a better way.
11 november 2025
Omdöme utan inbjudan
Svar från Customscool
Dear customer!
We are truly sorry to hear about the frustration and disappointment you've experienced with your order.
Please accept our sincere apologies for the inconvenience caused by the wrong item. We noticed that we have resent you the right product for free. Feel free to contact us if there is any problem with that. We will oversee the relevant departments to ensure that such problems do not occur again. For the green T-shirt you mentioned, we did not find it in your order, if you could let us know which one, we will check and confirm it with relative department to ensure we offer better products.We aim to address your concerns promptly and ensure a better experience moving forward. Your feedback is valuable as we strive to improve our service. Thank you for bringing this to our attention.
Here is the customer service email:
Service@Customscool.com
We are committed to making things right and ensuring you receive the support you deserve.
Customscool Customer Service Team
Instead of asking for a tip...here's a…
Instead of asking for a tip...here's a tip, include free shipping.
If my daughter did not want this sweatshirt for Christmas, when I noticed you asking for a tip, I would have cancelled my order and never returned to your site. Maybe you should award me a tip because I ordered from your website!! I am just as deserving of a tip for my effort as well if tipping for breathing is the new protocol.
10 november 2025
Omdöme utan inbjudan
Svar från Customscool
Thank you for sharing your feedback! We are pleased to hear that you had a good overall experience. However, we sincerely apologize for any dissatisfaction regarding the tipping aspect.
Tipping is not mandatory, so please don't worry. Furthermore, if you have any questions about your order, please feel free to contact us.
Thank you for your understanding and patience. We will do our best to resolve your issue. Thank you for your support!
Sincerely,
Customscool Customer Service Team
Easy to order.
5 november 2025
Omdöme utan inbjudan
Svar från Customscool
Thank you so much for your fantastic review! We’re thrilled to hear that you love the products. Your satisfaction means a lot to us.
We appreciate you taking the time to share your positive experience. If you’d like, please reach out to our support team with your order screenshot (Service@Customscool.com), we would offer you a 15% off discount code for your future orders.
We look forward to continuing to meet your expectations with our quality products!
Customscool Customer Service Team
Very disappointed
Long order time. When it arrives, the tshirt was huge. The website states unisex but in my view it isn’t. Two bags came: one with frayed edging and one with a dirty mark. I was offered various discounts 10-30% on future orders but this did not change the issue with my order. I wanted an exchange or return and was told that I would incur huge fees for postage so this not an option either. I do not have any confidence in this company that they will honour an exchange if I go through the effort of postage and packing so I am left with three items that are not useable. Very disappointed, and would recommend to avoid
4 november 2025
Omdöme utan inbjudan
Svar från Customscool
Dear customer!
We are truly sorry to hear about the frustration and disappointment you've experienced with products sizes.
Please accept our sincere apologies for the inconvenience. There is size table on the website for reference. You could also contact us for size guide. And we offer free return and exchange because of product quality. If you could provide us with your order details（Order number and Email), we would be better able to assist you. We aim to address your concerns promptly and ensure a better experience moving forward. Your feedback is valuable as we strive to improve our service. Thank you for bringing this to our attention.
Here is the customer service email:
Service@Customscool.com
We are committed to making things right and ensuring you receive the support you deserve.
Customscool Customer Service Team
Quick and easy to manage can’t wait to…
Quick and easy to manage can’t wait to receive my package and get another soon
31 oktober 2025
Omdöme utan inbjudan
Svar från Customscool
Thank you so much for your fantastic review! We’re thrilled to hear that you love the products. Your satisfaction means a lot to us.
We appreciate you taking the time to share your positive experience. If you’d like, please reach out to our support team with your order screenshot (Service@Customscool.com), we would offer you a 15% off discount code for your future orders.
We look forward to continuing to meet your expectations with our quality products!
Customscool Customer Service Team
Great customer service
Great customer service. I ordered 1 then wanted another so I contacted CS about the discount off the second one. They sent me a code for 15% off my next order.
1 november 2025
Omdöme utan inbjudan
Svar från Customscool
Thank you so much for your fantastic review! We’re thrilled to hear that you love the products. Your satisfaction means a lot to us.
We appreciate you taking the time to share your positive experience. If you’d like, please reach out to our support team with your order screenshot (Service@Customscool.com), we would offer you a 15% off discount code for your future orders.
We look forward to continuing to meet your expectations with our quality products!
Customscool Customer Service Team
I didn’t get any information about the…
I didn’t get any information about the delivery date
1 november 2025
Omdöme utan inbjudan
Svar från Customscool
Dear customer!
We are truly sorry to hear about the frustration and disappointment you've experienced with your order.
Please accept our sincere apologies for the inconvenience. Usually we will email you about tracking information as soon as the package is sent out. The shipping time is usually 7-15 days after shipment. If you did not receive the tracking email, it possibly due to an incorrect email address or firewall blocking. In this case, please contact us via email with your order number or email address, and we will help you check the order status. We aim to address your concerns promptly and ensure a better experience moving forward. Your feedback is valuable as we strive to improve our service. Thank you for bringing this to our attention.
Here is the customer service email:
Service@Customscool.com
We are committed to making things right and ensuring you receive the support you deserve.
Customscool Customer Service Team
Awful
Awful. I ordered 2 photographer shirts 8 weeks ago, I received one REFEREE t shirt after 6 weeks and it’s taken 2 weeks of emails just for them to acknowledge this is not the t shirt I ordered. Apparently my t shirts are on the way but who knows? Barely an apology and it feels like to emails are from bots? Complete scam. AVOID!
1 november 2025
Omdöme utan inbjudan
Svar från Customscool
Dear customer!
We are truly sorry to hear about the frustration and disappointment you've experienced with your order.
Please accept our sincere apologies for the inconvenience. Usually the shipping time is 7-15 days after sent out. It is possible that the warehouse made a mistake that you received the wrong item. If you could provide us with your order details（Order number and Email), we would be better able to assist you with a replacement, refund, or any other solution. We aim to address your concerns promptly and ensure a better experience moving forward. Your feedback is valuable as we strive to improve our service. Thank you for bringing this to our attention.
Here is the customer service email:
Service@Customscool.com
We are committed to making things right and ensuring you receive the support you deserve.
Customscool Customer Service Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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