Prodotti acquistati a ridosso di Natale. Ci hanno messo un po ad arrivare ma per fortuna sono arrivati in tempo per metterli sotto l'albero. Buona qualità vestono leggermente grandi.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
1 stella giusto per essere “buoni” fatto il mio ordine il 19 febbraio 2026. Ad oggi 30 marzo 2026 non ho ricevuto ancora nulla. Mandato anche svariate mail al loro indirizzo mail indicato, tornate sem... Se mer
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I accidentally ordered the wrong size, messaged them on social media and email, social media replied quickly, and they amended my order to the size I wanted! Thankfully! I just received it in the... Se mer
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Site frauduleux à FUIR, Article indiqué comme livré mais je n’ai rien reçu alors que je vérifie tous les jours. Service client qui me renvoie vers un autre service pour que tout le monde me di... Se mer
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2,5
Dålig
269 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Esperienza positiva !!
Esperienza positiva !!! La maglietta è super carina e sembra di buona fattura. Il tempo di spedizione è più o meno 20 gg. Se siete indecisi tra due taglie, scegliete quella più piccola … vestono grandi ma sono super belle soprattutto il colore grigio
28 oktober 2025
Omdöme utan inbjudan
Svar från Customscool
Grazie mille per la tua fantastica recensione! Siamo entusiasti di sapere che apprezzi i nostri prodotti. La tua soddisfazione è molto importante per noi.
Per quanto riguarda i tempi di spedizione, di solito ci vogliono 7-15 giorni per la consegna, che potrebbero allungarsi un po' durante la stagione dei saldi. Ci scusiamo per il ritardo. Apprezziamo il tempo che hai dedicato a condividere la tua esperienza positiva. Se lo desideri, contatta il nostro team di supporto con lo screenshot del tuo ordine (Service@Customscool.com): ti offriremo un codice sconto del 15% per i tuoi ordini futuri.
Non vediamo l'ora di continuare a soddisfare le tue aspettative con i nostri prodotti di qualità!
Servizio Clienti Customscool
GROOTSTE OPLICHTERS OOIT
Ik had een tshirt besteld, €38 betaald.
Drie weken gewacht, uiteindelijk aangekomen en het was helemaal niet de tshirt dat ik had besteld. Ik stuur een mail naar de klantendienst, zij vroegen me telkens bepaalde foto’s te nemen en deze door te sturen. En nu was hun laatste mail “ sorry voor deze vergissing. Kan u het item houden. We geven u als compensatie 35% korting op een volgende bestelling.” Nergens een oplossing…niet eens het opsturen van de juiste tshirt en geld terugbetalen doen ze niet.
Grote oplichters. €38 kwijt, DEGOUTANT!
17 oktober 2025
Omdöme utan inbjudan
Svar från Customscool
Beste klant!
Het spijt ons oprecht te horen over de frustratie en teleurstelling die u over uw bestelling heeft ervaren.
Onze oprechte excuses voor het ongemak. We hebben de zaak onderzocht en ontdekt dat we u door logistieke nalatigheid het verkeerde product hebben gestuurd. In dit geval sturen we u een correct product. We streven ernaar uw problemen snel op te lossen en u in de toekomst een betere ervaring te bieden. Uw feedback is waardevol, omdat we ernaar streven onze service te verbeteren. Bedankt dat u dit onder onze aandacht heeft gebracht.
Hier is het e-mailadres van de klantenservice:
Service@Customscool.com
We doen er alles aan om de zaken op orde te brengen en ervoor te zorgen dat u de ondersteuning krijgt die u verdient.
Klantenserviceteam van Customscool
FAB PRODUCTS!!!!!!!
22 oktober 2025
Omdöme utan inbjudan
Svar från Customscool
Thank you so much for your fantastic review! We’re thrilled to hear that you love the products. Your satisfaction means a lot to us.
We appreciate you taking the time to share your positive experience. If you’d like, please reach out to our support team with your order screenshot (Service@Customscool.com), we would offer you a 15% off discount code for your future orders.
We look forward to continuing to meet your expectations with our quality products!
Customscool Customer Service Team
Svar från Customscool
Thank you so much for your fantastic review! We’re thrilled to hear that you love the products. Your satisfaction means a lot to us.
We appreciate you taking the time to share your positive experience. If you’d like, please reach out to our support team with your order screenshot (Service@Customscool.com), we would offer you a 15% off discount code for your future orders.
We look forward to continuing to meet your expectations with our quality products!
Customscool Customer Service Team
I would give them 0 stars if possible
I would give them 0 stars if it were an option! Made an order for my husband in mid/late July for his birthday. The order never arrived and when I got in touch with customer service they claimed the package to have been damaged in transport. This would be fine if the company were willing to resend or refund but instead of doing either of these things they have offered a 30% discount to make ANOTHER order. Terrible treatment of customers - now without product and out of pocket due to delivery failure… this does not make any sense to me. Do NOT order from this company.
20 oktober 2025
Omdöme utan inbjudan
Svar från Customscool
Dear customer!
We are truly sorry to hear about the frustration and disappointment you've experienced with your order.
Please accept our sincere apologies for the inconvenience. We will investigate this matter immediately to resolve the issues with logistics.
If you could provide us with your order details（Order number and Email), we would be better able to assist you with a replacement, refund, or any other solution. We aim to address your concerns promptly and ensure a better experience moving forward. Your feedback is valuable as we strive to improve our service. Thank you for bringing this to our attention.
Here is the customer service email:
Service@Customscool.com
We are committed to making things right and ensuring you receive the support you deserve.
Customscool Customer Service Team
I ordered hoodies from Customscool and…
I ordered hoodies from Customscool and was shocked by how thin and poor-quality they were compared to what was advertised. When I contacted support, their first reply literally asked, “Can you tell us if it’s thin or something else?” — showing they already knew about this issue.
Despite that, Customscool has refused to offer a proper refund unless I pay for return shipping and customs fees, which is against UK Consumer Contracts Regulations (2013). These rules clearly state that customers are entitled to a full refund and free return when items are not as described.
I’ve had to escalate the matter through Klarna due to their lack of understanding and disregard for UK consumer law. Be cautious — misleading products and poor customer service.
16 oktober 2025
Omdöme utan inbjudan
Svar från Customscool
Dear customer!
We are truly sorry to hear about the frustration and disappointment you've experienced with your order.
Please accept our sincere apologies for the inconvenience. We will investigate this matter immediately to resolve the issues with quality.
If you could provide us with your order details（Order number and Email), we would be better able to assist you. We aim to address your concerns promptly and ensure a better experience moving forward. Your feedback is valuable as we strive to improve our service. Thank you for bringing this to our attention.
Here is the customer service email:
Service@Customscool.com
We are committed to making things right and ensuring you receive the support you deserve.
Customscool Customer Service Team
Do not buy from the company
Do not but from the company, this is a scam..... i made a purchase on the 2nd of September and till today i have not received my item till this day and it is November.
Im currently in the process of attaining a refund with my bank supplier. Purchase at your own risk boy.
2 september 2025
Omdöme utan inbjudan
Svar från Customscool
Dear customer!
We are truly sorry to hear about the frustration and disappointment you've experienced with your order.
Please accept our sincere apologies for the inconvenience. We will investigate this matter immediately to resolve the issues with your order. Usually the shipping time is 7-15 days.
If you could provide us with your order details（Order number and Email), we would be better able to assist you, to check your order statusa. We aim to address your concerns promptly and ensure a better experience moving forward. Your feedback is valuable as we strive to improve our service. Thank you for bringing this to our attention.
Here is the customer service email:
Service@Customscool.com
We are committed to making things right and ensuring you receive the support you deserve.
Customscool Customer Service Team
I loveeee the selection and prices!!
I loveeee the selection and prices!!! AMAZINGGG website!!!
12 oktober 2025
Omdöme utan inbjudan
Svar från Customscool
Thank you so much for your fantastic review! We’re thrilled to hear that you love the products. Your satisfaction means a lot to us.
We appreciate you taking the time to share your positive experience. If you’d like, please reach out to our support team with your order screenshot (Service@Customscool.com), we would offer you a 15% off discount code for your future orders.
We look forward to continuing to meet your expectations with our quality products!
Customscool Customer Service Team
DO NOT BUY FROM THIS WEBSITE
The hoodie was small and to exchange it there I was told I am responsible for shipping, customs taxes and only if the deem it resellable would I get a refund. offered 10% back and when they removed shipping charges was $5.29. DO NOT BUY FROM THIS WEBSITE
9 oktober 2025
Omdöme utan inbjudan
Svar från Customscool
Dear customer!
We are truly sorry to hear about the frustration and disappointment you've experienced with your order.
Please accept our sincere apologies for the inconvenience. We will investigate this matter immediately to resolve the issues with the size problem if you offer us the detailed data. And we support free return and exchange which come from our problem.
If you could provide us with your order details（Order number and Email), we would be better able to assist you. We aim to address your concerns promptly and ensure a better experience moving forward. Your feedback is valuable as we strive to improve our service. Thank you for bringing this to our attention.
Here is the customer service email:
Service@Customscool.com
We are committed to making things right and ensuring you receive the support you deserve.
Customscool Customer Service Team
I would give it 0 if possible
I would give it 0 if possible!
The products never showed up, I have been emailing them trying to figure out for a month without any luck. They kept saying "let me look into this more" and just NEVER emailing me back. Got to a point where I just asked for a refund, by now MULTIPLE TIMES and the best that I got after multiple emails was that they would refund me "10% cause that is their profit".
Never buy from them, they will just keep your money. Worst company and customer service ever.
7 oktober 2025
Omdöme utan inbjudan
Svar från Customscool
Dear customer!
We are truly sorry to hear about the frustration and disappointment you've experienced with your order.
Please accept our sincere apologies for the inconvenience. We will investigate this matter immediately to resolve the issues with the delivery problem.
If you could provide us with your order details（Order number and Email), we would be better able to assist you with a replacement, refund, or any other solution. We aim to address your concerns promptly and ensure a better experience moving forward. Your feedback is valuable as we strive to improve our service. Thank you for bringing this to our attention.
Here is the customer service email:
Service@Customscool.com
We are committed to making things right and ensuring you receive the support you deserve.
Customscool Customer Service Team
SCAM
SCAM! Ordered two products 2 months ago. Never arrived and now they don’t want to refund, they continuously offer my a 20% discount on next order when they didn’t deliver my order.
4 oktober 2025
Omdöme utan inbjudan
Svar från Customscool
Dear customer!
We are truly sorry to hear about the frustration and disappointment you've experienced with your order.
Please accept our sincere apologies for the inconvenience. We will investigate this matter immediately to resolve the issues with the delivery problem. Usually the shipping takes 7-15 days.
If you could provide us with your order details（Order number and Email), we would be better able to assist you with a replacement, refund, or any other solution. We aim to address your concerns promptly and ensure a better experience moving forward. Your feedback is valuable as we strive to improve our service. Thank you for bringing this to our attention.
Here is the customer service email:
Service@Customscool.com
We are committed to making things right and ensuring you receive the support you deserve.
Customscool Customer Service Team
Damaged parcel - refused to resend
I ordered 2 hoody’s on the 13th September, I received a dispatched email a couple of days later and then an email from my delivery company saying my parcel was due to be delivered on the 23rd September.
On the 23rd September I received an email to let me know my parcel was not going to be delivered. I didn’t think too much of it. Custom cool emailed me and asked me to contact Evri to go and collect my parcel, I thought this was strange as I didn’t understand why delivery hadn’t even been attempted and I why I was being asked to go and collect. I contacted Evri and they emailed me back to say my parcel was damaged and they couldn’t deliver my parcel. I informed custom cool about this and they have been nothing but unhelpful, leaving my emails unread for days, refusing to resend me my parcel even though there’s confirmation from the delivery company it’s been damaged. And now everytime I email custom cool, I get a classic ‘please wait 5-7 days for a response’, luckily I paid through Klarna so I haven’t lost any money, however from several other reviews I would guess I would be £70 short and hoodyless, I am just grateful that they can’t refuse to refund me. Terrible company and terrible customer service, I will not be buying again.
13 september 2025
Omdöme utan inbjudan
Svar från Customscool
Dear customer!
We are truly sorry to hear about the frustration and disappointment you've experienced with your order.
Please accept our sincere apologies for the inconvenience. We will investigate this matter immediately to resolve the issues with the delivery problem.
If you could provide us with your order details（Order number and Email), we would be better able to assist you with a replacement, refund, or any other solution. We aim to address your concerns promptly and ensure a better experience moving forward. Your feedback is valuable as we strive to improve our service. Thank you for bringing this to our attention.
Here is the customer service email:
Service@Customscool.com
We are committed to making things right and ensuring you receive the support you deserve.
Customscool Customer Service Team
Easy to use
Easy to use. Good designs and clear FAQs.
Also love when I can use PayPal to pay
25 september 2025
Omdöme utan inbjudan
Svar från Customscool
Thank you so much for your fantastic review! We’re thrilled to hear that you love the products. Your satisfaction means a lot to us.
We appreciate you taking the time to share your positive experience. If you’d like, please reach out to our support team with your order screenshot (Service@Customscool.com), we would offer you a 15% off discount code for your future orders.
We look forward to continuing to meet your expectations with our quality products!
Customscool Customer Service Team
Malísimo la tela el color el tiempo de…
Malísimo la tela el color el tiempo de envío y el precio, es algo hecho en china por 1 euro vendido a 30 de calidad pésima, fueron avisados
24 september 2025
Omdöme utan inbjudan
Svar från Customscool
Estimado cliente:
Lamentamos mucho la frustración y decepción que ha experimentado con su pedido.
Le pedimos disculpas sinceramente si el producto no cumplió con sus expectativas. Intentaremos mejorar. Si nos proporciona los detalles de su pedido (número de pedido y correo electrónico), podremos ayudarle mejor. Nuestro objetivo es atender sus inquietudes con prontitud y garantizar una mejor experiencia en el futuro. Sus comentarios son valiosos para mejorar nuestro servicio. Gracias por informarnos.
Aquí tiene el correo electrónico de atención al cliente:
Service@Customscool.com
Nos comprometemos a solucionar los problemas y a garantizar que reciba la atención que merece.
Equipo de Atención al Cliente de Customscool
Creative Products
Creative products, simple purchasing procedure, various payment methods, discounts!
24 september 2025
Omdöme utan inbjudan
Svar från Customscool
Thank you so much for your fantastic review! We’re thrilled to hear that you love the products. Your satisfaction means a lot to us.
We appreciate you taking the time to share your positive experience. If you’d like, please reach out to our support team with your order screenshot (Service@Customscool.com), we would offer you a 15% off discount code for your future orders.
We look forward to continuing to meet your expectations with our quality products!
Customscool Customer Service Team
C’est une arnaque
C’est une arnaque! Ils envoient n’importe quel t-shirt de n’importe quelle taille et refuse de corriger leur erreur ! À ÉVITER ABSOLUMENT
24 september 2025
Omdöme utan inbjudan
Svar från Customscool
Cher client !
Nous sommes sincèrement désolés d'apprendre la frustration et la déception que vous avez éprouvées concernant votre commande.
Veuillez nous excuser pour la gêne occasionnée. Nous allons examiner ce problème immédiatement afin de résoudre le problème.
Si vous pouviez nous fournir les détails de votre commande (numéro de commande et adresse e-mail), nous pourrons mieux vous aider. Nous nous efforçons de répondre rapidement à vos préoccupations et de vous garantir une meilleure expérience. Vos commentaires sont précieux et nous nous efforçons d'améliorer notre service. Merci de nous en avoir informés.
Voici l'adresse e-mail du service client :
Service@Customscool.com
Nous nous engageons à remédier à la situation et à vous fournir l'assistance que vous méritez.
Équipe du service client Customscool
DON'T BUY, IT'S A FRAUD
⚠️⚠️ I bought 4 t-shirts from 3 months ago and still haven’t received them. They offer no solution or response. This is a scam, they just take people’s money. ⚠️⚠️
17 september 2025
Omdöme utan inbjudan
Svar från Customscool
Dear customer!
We are truly sorry to hear about the frustration and disappointment you've experienced with your order.
Please accept our sincere apologies for the inconvenience. We have found your order and checked it, the delivery is failed. We have contacted you and confirm the address to resend the products. Please checked the DM of Instagram. We aim to address your concerns promptly and ensure a better experience moving forward. Your feedback is valuable as we strive to improve our service. Thank you for bringing this to our attention.
Here is the customer service email:
Service@Customscool.com
We are committed to making things right and ensuring you receive the support you deserve.
Customscool Customer Service Team
Don't buy it
Very low quality print, do not accept returns (even though the website says it does, they do not send you the return label and keep pushing for you to accept discount dor a next purchase instead). Awful customer service.
11 september 2025
Omdöme utan inbjudan
Svar från Customscool
Dear customer!
We are truly sorry to hear about the frustration and disappointment you've experienced with print and return.
Please accept our sincere apologies for the inconvenience. We will investigate this matter immediately to resolve the issues with print and return.
If you could provide us with your order details（Order number and Email), we would be better able to assist you. We aim to address your concerns promptly and ensure a better experience moving forward. Your feedback is valuable as we strive to improve our service. Thank you for bringing this to our attention.
Here is the customer service email:
Service@Customscool.com
We are committed to making things right and ensuring you receive the support you deserve.
Customscool Customer Service Team
Ich habe mir ein Tshirt gekauft
Ich habe mir ein Tshirt gekauft. Tshirt ist über DHL geschickt und ist nie angekommen.Laut DHL das packet wurde zurückgeschickt weil die Adresse nicht gefunden haben. Statt die Verantwortung zu übernehmen, haben sie mir ein Gutschein von 15% für ein nächste Einkauf angeboten und mir das Geld nicht erstattet!!! Was eine Frechheit bitte!! Nie wieder!
11 september 2025
Omdöme utan inbjudan
Svar från Customscool
Sehr geehrter Kunde!
Wir bedauern die Frustration und Enttäuschung, die Sie mit Ihrer Bestellung erlebt haben, sehr.
Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten. Wir werden die Angelegenheit umgehend prüfen, um die Lieferprobleme zu beheben.
Wenn Sie uns Ihre Bestelldetails (Bestellnummer und E-Mail-Adresse) mitteilen, können wir Ihnen besser bei der Ersatzlieferung, Rückerstattung oder einer anderen Lösung helfen. Wir bemühen uns, Ihre Anliegen umgehend zu bearbeiten und Ihnen zukünftig ein besseres Erlebnis zu bieten. Ihr Feedback ist uns wichtig, da wir unseren Service kontinuierlich verbessern möchten. Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben.
Die E-Mail-Adresse unseres Kundenservice lautet:
Service@Customscool.com
Wir setzen alles daran, alles richtig zu machen und Ihnen die Unterstützung zu bieten, die Sie verdienen.
Customscool Kundenservice-Team
They use an unreliable and…
They use an unreliable and untrustworthy shipping company ordered over $100 wirth of shirts took about 2 weeks to ship and another to "arrive" when I got home 3 hours after said delivery, package was nowhere to be found both the company and their shipper claim theres no proof of loss and now I cant get reinbursed.
3 september 2025
Omdöme utan inbjudan
Svar från Customscool
Dear customer!
We are truly sorry to hear about the frustration and disappointment you've experienced with your order.
Please accept our sincere apologies for the inconvenience. We will investigate this matter immediately to resolve the issues with delivery.
If you could provide us with your order details（Order number and Email), we would be better able to assist you with a replacement, refund, or any other solution. We aim to address your concerns promptly and ensure a better experience moving forward. Your feedback is valuable as we strive to improve our service. Thank you for bringing this to our attention.
Here is the customer service email:
Service@Customscool.com
We are committed to making things right and ensuring you receive the support you deserve.
Customscool Customer Service Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.