Customscool Omdömen 269

TrustScore 2.5 av 5

2,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Prodotti acquistati a ridosso di Natale. Ci hanno messo un po ad arrivare ma per fortuna sono arrivati in tempo per metterli sotto l'albero. Buona qualità vestono leggermente grandi.

Betygsatt 1 av 5 stjärnor

1 stella giusto per essere “buoni” fatto il mio ordine il 19 febbraio 2026. Ad oggi 30 marzo 2026 non ho ricevuto ancora nulla. Mandato anche svariate mail al loro indirizzo mail indicato, tornate sem... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I accidentally ordered the wrong size, messaged them on social media and email, social media replied quickly, and they amended my order to the size I wanted! Thankfully! I just received it in the... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Site frauduleux à FUIR, Article indiqué comme livré mais je n’ai rien reçu alors que je vérifie tous les jours. Service client qui me renvoie vers un autre service pour que tout le monde me di... Se mer

Företaget har svarat


Kontaktuppgifter

2,5

Dålig

TrustScore 2.5 av 5

269 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

Pros and cons

I really like the unique design.
I think also that you can improve the delivery transparency because when I did my order it wasn't indicated when the delivery will be arrive.

6 februari 2026
Omdöme utan inbjudan
Logotyp för Customscool

Svar från Customscool

Thank you for sharing your feedback with us! We’re glad to hear that your overall experience was good. However, we sincerely apologize that delivery process did not meet your expectations. Usually the shipping time is 7-15 days, you will receive an email about tracking information as long as it is sent out.

We appreciate you taking the time to share your positive experience. If you’d like, please reach out to our support team with your order screenshot (Service@Customscool.com), we would offer you a 15% off discount code for your future orders.
We look forward to continuing to meet your expectations with our quality products!
Customscool Customer Service Team

Betygsatt 1 av 5 stjärnor

Poor poor chinese quality

Poor poor chinese quality! Run but don't buy!

6 februari 2026
Omdöme utan inbjudan
Logotyp för Customscool

Svar från Customscool

Dear customer!
We are truly sorry to hear about the frustration and disappointment you've experienced with your order.

Please accept our sincere apologies for the inconvenience. If you could provide us with your order details(Order number and Email), and share more details about products such as damaged ,stain or other problems, we would be better able to assist you with a replacement, refund, or any other solution. We aim to address your concerns promptly and ensure a better experience moving forward. Your feedback is valuable as we strive to improve our service. Thank you for bringing this to our attention.

Here is the customer service email:
Service@Customscool.com

We are committed to making things right and ensuring you receive the support you deserve.
Customscool Customer Service Team

Betygsatt 1 av 5 stjärnor

Scam und Betrug

Habe nach Wochen irgend ein random Shirt erhalten aber nicht das bestellte. Um eine Rücksendung oder Erstattung drückt sich der Verkäufer, niemand zu erreichen. Hoffe jetzt auf den Paypal Käuferschutz um mein Geld wiederzubekommen. Finger weg!

28 januari 2026
Omdöme utan inbjudan
Logotyp för Customscool

Svar från Customscool

Sehr geehrte Kundin, sehr geehrter Kunde!
Es tut uns sehr leid, von Ihrer Enttäuschung und Ihrem Ärger über Ihre Bestellung zu hören.

Wir bitten Sie vielmals um Entschuldigung für die entstandenen Unannehmlichkeiten. Wenn Sie uns Ihre Bestelldaten (Bestellnummer und E-Mail-Adresse) mitteilen, können wir Ihnen besser weiterhelfen und eine Ersatzlieferung, eine Rückerstattung oder eine andere Lösung anbieten. Wir antworten Ihnen in der Regel innerhalb von 24 Stunden per E-Mail. Sollten Sie keine E-Mail von uns erhalten haben, überprüfen Sie bitte Ihren Spam-Ordner oder kontaktieren Sie uns über Instagram oder Facebook. Wir bemühen uns, Ihre Anliegen schnellstmöglich zu bearbeiten und Ihnen zukünftig ein besseres Einkaufserlebnis zu bieten. Ihr Feedback ist uns sehr wichtig, da wir unseren Service kontinuierlich verbessern möchten. Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben.

Hier ist unsere Kundenservice-E-Mail-Adresse:
Service@Customscool.com

Wir setzen alles daran, die Angelegenheit zu Ihrer Zufriedenheit zu lösen und Ihnen den bestmöglichen Support zu bieten.
Ihr Customscool Kundenservice-Team

Betygsatt 1 av 5 stjärnor

VOLEURS FRAUDE !!!

VOLEURS FRAUDE !!!! Produit en drop shopping qui ne correspondent pas à la commande, vendeur frauduleux qui ne veut pas rembourser et aucun moyen de recours. Ils ne respectent même pas leurs propres CGV indiquant un remboursement quand les articles ne correspondent pas. Plus de deux mois après mon achat aucune solution trouvée ! HONTEUX !

19 november 2025
Omdöme utan inbjudan
Logotyp för Customscool

Svar från Customscool

Cher client !
Nous sommes sincèrement désolés d'apprendre la frustration et la déception que vous avez ressenties concernant votre commande.

Veuillez accepter nos plus sincères excuses pour ce désagrément. Si vous pouviez nous communiquer les détails de votre commande (numéro de commande et adresse e-mail), nous serions en mesure de mieux vous aider et de vous proposer un remplacement, un remboursement ou toute autre solution. Nous nous engageons à répondre rapidement à vos préoccupations et à vous garantir une meilleure expérience à l'avenir. Vos commentaires sont précieux et nous aident à améliorer nos services. Merci de nous avoir signalé ce problème.

Voici l'adresse e-mail du service client :
Service@Customscool.com

Nous mettons tout en œuvre pour résoudre ce problème et vous apporter le soutien que vous méritez.
L'équipe du service client de Customscool

Betygsatt 5 av 5 stjärnor

Really easy to navigate and purchase

Really easy to navigate and purchase. If it's as good as it looks on the site, I'll be super excited

29 januari 2026
Omdöme utan inbjudan
Logotyp för Customscool

Svar från Customscool

Thank you so much for your fantastic review! We’re thrilled to hear that you love the products. Your satisfaction means a lot to us.

We appreciate you taking the time to share your positive experience. If you’d like, please reach out to our support team with your order screenshot (Service@Customscool.com), we would offer you a 15% off discount code for your future orders.
We look forward to continuing to meet your expectations with our quality products!
Customscool Customer Service Team

Betygsatt 1 av 5 stjärnor

Avoid at all costs, as bad as your gut tells you.

Horrendous at every turn. Took 3.5-4 weeks to arrive ( missing any chance of holiday window - and no signs @ checkout on any note of timing and that its Chinese drop ship) - When paying for shipping, maybe 10 days tops for reasonable - but no. Ignored every request to cancel, and every time was gaming PayPals systems to avoid cancellation. Quality is horrible, print was bad and only on back and not centered and kerning was wrong. Sizing also terrible - ordered small for my partner and it fit like XXXL, small was baggy on me - 5'8" 165lbs. Avoid the hassle and dont get suckered into METAs letting this terrible entity exist like I did.

9 december 2025
Omdöme utan inbjudan
Logotyp för Customscool

Svar från Customscool

Dear customer!
We are truly sorry to hear about the frustration and disappointment you've experienced with your order.

Please accept our sincere apologies for the inconvenience. We are very sorry for the delay, usually shipping time is 7-15 days, it took more time due to hot sale season. If you could provide us with your order details(Order number and Email), and share more details about size data and print position, we would be better able to assist you with a replacement, refund, or any other solution. We aim to address your concerns promptly and ensure a better experience moving forward. Your feedback is valuable as we strive to improve our service. Thank you for bringing this to our attention.

Here is the customer service email:
Service@Customscool.com

We are committed to making things right and ensuring you receive the support you deserve.
Customscool Customer Service Team

Betygsatt 3 av 5 stjärnor

It keep bringing me back to PayPal so…

It keep bringing me back to PayPal so at this stage I’ve no idea how many Tshirts I’ve bought I’ve clicked the pay now button 3 different times

29 januari 2026
Omdöme utan inbjudan
Logotyp för Customscool

Svar från Customscool

Thank you for sharing your feedback with us! We sincerely apologize that payment process did not meet your expectations.

We take quality and consistency very seriously and will investigate this matter to ensure it doesn’t happen again. If you’d like, please reach out to our support team with your Name or Email, so we can assist you with the order status. Besides, we would offer you a 15% off discount code for your future orders.

We appreciate your understanding and patience, and we’re committed to making things right for you. Thank you for your support!

Best regards,
Customscool Customer Service Team

Betygsatt 1 av 5 stjärnor

DA EVITARE

Pessima compagnia. Sto aspettando un ordine da quasi due mesi e devo continuamente scrivere io. Loro non hanno mosso un dito. E non so se mai mi arrivera'. Sconsigliatissimi.

29 januari 2026
Omdöme utan inbjudan
Logotyp för Customscool

Svar från Customscool

Gentile cliente!
Siamo sinceramente dispiaciuti per la frustrazione e la delusione che hai riscontrato con il tuo ordine.

Ti preghiamo di accettare le nostre più sincere scuse per l'inconveniente. Ci scusiamo molto per il ritardo. Di solito i tempi di spedizione sono di 7-15 giorni, ma ci sono voluti più giorni a causa del periodo di saldi. Se potessi fornirci i dettagli del tuo ordine (numero d'ordine ed email), potremmo aiutarti meglio a gestire lo stato dell'ordine. Il nostro obiettivo è rispondere tempestivamente alle tue preoccupazioni e garantire un'esperienza migliore in futuro. Il tuo feedback è prezioso per noi, poiché ci impegniamo a migliorare il nostro servizio. Grazie per avercelo segnalato.

Ecco l'email del servizio clienti:
Service@Customscool.com

Ci impegniamo a risolvere il problema e a garantirti l'assistenza che meriti.
Team del servizio clienti di Customscool

Betygsatt 5 av 5 stjärnor

Was easy to use

Was easy to use

29 januari 2026
Omdöme utan inbjudan
Logotyp för Customscool

Svar från Customscool

Thank you so much for your fantastic review! We’re thrilled to hear that you love the products. Your satisfaction means a lot to us.

We appreciate you taking the time to share your positive experience. If you’d like, please reach out to our support team with your order screenshot (Service@Customscool.com), we would offer you a 15% off discount code for your future orders.
We look forward to continuing to meet your expectations with our quality products!
Customscool Customer Service Team

Betygsatt 5 av 5 stjärnor

Nice Hoodie, quality ok :)

I ordered a hoodie to Germany and received it 10 days later. Fabric is a little thin but nice. I think I can recommend it :)

28 januari 2026
Omdöme utan inbjudan
Logotyp för Customscool

Svar från Customscool

Thank you so much for your fantastic review! We’re thrilled to hear that you love the products. Your satisfaction means a lot to us.

We appreciate you taking the time to share your positive experience. If you’d like, please reach out to our support team with your order screenshot (Service@Customscool.com), we would offer you a 15% off discount code for your future orders.
We look forward to continuing to meet your expectations with our quality products!
Customscool Customer Service Team

Betygsatt 1 av 5 stjärnor

DO NOT PURCHASE FROM THIS COMPANY Poor…

DO NOT PURCHASE FROM THIS COMPANY Poor customer service. Emails for days with no actual help.

I ordered from this site delivery was attempted to a business that was open but courier said its closed. I emailed the retailer and they just gave me long winded stories that they can't contact the couriers they employ. Then after about 15 emails they admit that there is no re delivery service. So I dont get my package and I loose my money.

I ask for a refund and they offer me a 30% discount

This company is a joke and the people that work for them are just as bad

28 januari 2026
Omdöme utan inbjudan
Logotyp för Customscool

Svar från Customscool

Dear customer!
We are truly sorry to hear about the frustration and disappointment you've experienced with your order.

Please accept our sincere apologies for the inconvenience. If you could provide us with your order details(Order number and Email), we would be better able to assist you with a replacement or any other solution.. We aim to address your concerns promptly and ensure a better experience moving forward. Your feedback is valuable as we strive to improve our service. Thank you for bringing this to our attention.

Here is the customer service email:
Service@Customscool.com

We are committed to making things right and ensuring you receive the support you deserve.
Customscool Customer Service Team

Betygsatt 1 av 5 stjärnor

Awful company and poor quality clothes.

If only I could leave no stars as dealing with this company has been a horrible experience. Reading the other negative reviews it seems others have had exactly the same bad experience.

I placed an order on 11th December for Christmas gifts assuming it would arrive in time. There was no updates at all until I emailed on Christmas Day to find out where my order was. I got a reply claiming it was being processed and would be in production soon and will be shipped shortly.

I replied back asking them not to go ahead with production and to give me a refund as it was a gift for family that were visiting for Christmas from abroad who were leaving just after Christmas. They replied back offering a discount on my next order, which I replied back saying I didn’t want.

The order arrived on 13th of Jan and the quality was poor on top of the long wait. I emailed again asking for a refund and didn’t get a response.

I created a PayPal dispute which unfortunately has been found in they’re favour due to PayPal’s black and white dispute process that only takes into account the seller providing tracking information to prove it was shipped and not the other relevant details in between.

I’m really annoyed about this as now I’m stuck with items I wasted almost £60 on and can’t do anything with.

Do yourself a favour and DO NOT go anywhere near this company!!

27 januari 2026
Omdöme utan inbjudan
Logotyp för Customscool

Svar från Customscool

Dear customer!
We are truly sorry to hear about the frustration and disappointment you've experienced with your order.

Please accept our sincere apologies for the inconvenience. We are very sorry for the delay, usually shipping time is 7-15 days, it took more time due to hot sale season. If you could provide us with your order details(Order number and Email), and share more details about product quality, we would be better able to assist you. We aim to address your concerns promptly and ensure a better experience moving forward. Your feedback is valuable as we strive to improve our service. Thank you for bringing this to our attention.

Here is the customer service email:
Service@Customscool.com

We are committed to making things right and ensuring you receive the support you deserve.
Customscool Customer Service Team

Betygsatt 1 av 5 stjärnor

Dichiarano il falso

Acquisto una felpa su questo sito dal prezzo di 45€. In descrizione leggo "100% cotone" quindi la acquisto una M. L'ordine arriva nel giro di qualche settimana ma subito mi rendo conto che 1) la taglia è nettamente più piccola rispetto a quella ordinata e 2) il tessuto non è assolutamente cotone ma probabilmente poliestere (manca anche l'etichetta della composizione). Decido comunque dei tenere la felpa, la metto a lavare e quando la stendo mi rendo conto che la stampa è venuta tutta via. Scrivo al servizio clienti che mi offre un rimborso del 10%. Veramente vergognosi, non ordinate da questo sito.

RISPOSTA:
Mi spiace leggere che continuate a sostenere il falso, dicendo che i vostri articoli sono “100% cotone” quando al solo tatto si capisce chiaramente che non è così. A chi legge, non acquistate da questo sito, l’assistenza clienti è praticamente inutile e cerca solo di prendere tempo

19 januari 2026
Omdöme utan inbjudan
Logotyp för Customscool

Svar från Customscool

Gentile cliente,
Ci dispiace sinceramente per la frustrazione e la delusione che ha riscontrato con il suo ordine.

Ci scusiamo per il disagio. Se potesse fornirci i dettagli del suo ordine (numero d'ordine e indirizzo email) e maggiori informazioni sulle taglie, saremmo in grado di assisterla al meglio. I nostri capi sono realizzati in cotone.
Per preservare a lungo i colori della stampa:
1. Lavare solo con acqua fredda
2. Lavare sempre con la stampa rivolta verso l'interno
3. Non usare candeggina, utilizzare solo detersivi delicati
4. Asciugare all'aria
5. Non stirare la stampa
Ci impegniamo a risolvere i suoi problemi tempestivamente e a garantirle un'esperienza migliore in futuro. Il suo feedback è prezioso per noi, in quanto ci aiuta a migliorare il nostro servizio. Grazie per averci segnalato il problema.

Ecco l'indirizzo email del servizio clienti:
Service@Customscool.com

Betygsatt 1 av 5 stjärnor

Finger weg

Finger weg ! China Shop, Rucksendekosten übersteigen schnell Preis und Museen mit Zollgebühren vom Käufer getragen werden.

25 januari 2026
Omdöme utan inbjudan
Logotyp för Customscool

Svar från Customscool

Sehr geehrte Kundin, sehr geehrter Kunde!
Es tut uns sehr leid, von Ihrer Enttäuschung und Ihrem Ärger über Ihre Bestellung zu hören.

Wir bitten Sie vielmals um Entschuldigung für die entstandenen Unannehmlichkeiten. Die Rücksendekosten übernehmen wir, falls der Fehler auf unserer Seite liegt. Die Zollabfertigungsgebühren richten sich nach den Bestimmungen Ihres Landes, und wir bitten um Entschuldigung für eventuelle Unannehmlichkeiten. Wenn Sie uns Ihre Bestelldaten (Bestellnummer und E-Mail-Adresse) mitteilen, können wir Ihnen besser helfen. Wir möchten Ihre Anliegen schnellstmöglich bearbeiten und Ihnen in Zukunft ein besseres Einkaufserlebnis bieten. Ihr Feedback ist uns sehr wichtig, da wir unseren Service kontinuierlich verbessern möchten. Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben.

Hier ist die E-Mail-Adresse unseres Kundenservice:
Service@Customscool.com

Wir setzen alles daran, die Angelegenheit zu Ihrer Zufriedenheit zu lösen und Ihnen den bestmöglichen Service zu bieten.
Ihr Customscool Kundenservice-Team

Betygsatt 1 av 5 stjärnor

I havent come accross a company bribing…

I havent come accross a company bribing its customers with a discount to write a 4 star review. I got an e mail clearly stating that and made me share my review which I wasnt bothered to share in the first place. The delivery time is extremely long, the sizing is off I ordered a medium and what i got is like xl and since its coming from china i didnt even check how to return and ended up with a worthless piece for which i waited for a mo th to arrive and yeah just one star sorry i dont want and need a discount code as I m not planning to purchase again

3 januari 2026
Omdöme utan inbjudan
Logotyp för Customscool

Svar från Customscool

Dear customer!
We are truly sorry to hear about the frustration and disappointment you've experienced with your order.

Please accept our sincere apologies for the inconvenience. We are very sorry for the delay, usually shipping time is 7-15 days, it took more time due to hot sale season. If you could provide us with your order details(Order number and Email), and share more details about size data, we would be better able to assist you. We aim to address your concerns promptly and ensure a better experience moving forward. Your feedback is valuable as we strive to improve our service. Thank you for bringing this to our attention.

Here is the customer service email:
Service@Customscool.com

We are committed to making things right and ensuring you receive the support you deserve.
Customscool Customer Service Team

Betygsatt 1 av 5 stjärnor

Poor quality

Poor quality. Super thin and not the right sizing. Convinced it eould cost loads to send back so i excepted a discount which ended up being less then £4.00 !!! Don't bother.
After writing this review i was asked to contact them again. Again absolutely waste of time no refund only an offer of a discount on my next order. Why would i order again when the item was such poor quality and the customer services even worse. SHOCKING !!

1 december 2025
Omdöme utan inbjudan
Logotyp för Customscool

Svar från Customscool

Dear customer!
We are truly sorry to hear about the frustration and disappointment you've experienced with your order.

Please accept our sincere apologies for the inconvenience. If you could provide us with your order details(Order number and Email), and share more details about size data and product quality, we would be better able to assist you. We aim to address your concerns promptly and ensure a better experience moving forward. Your feedback is valuable as we strive to improve our service. Thank you for bringing this to our attention.

Here is the customer service email:
Service@Customscool.com

We are committed to making things right and ensuring you receive the support you deserve.
Customscool Customer Service Team

Betygsatt 5 av 5 stjärnor

Was eerst bang na het lezen van de…

Was eerst bang na het lezen van de reviews nadat ik me bestelling al had geplaatst. Maar uiteindelijk ongelofelijk blij met mijn kleding! Voor zoon 120 euro aan truien en t-shirts besteld. Levering was wel dikke 2 week maar heel blij mee. Maten zijn goed en fijne stof!

19 januari 2026
Omdöme utan inbjudan
Logotyp för Customscool

Svar från Customscool

Hartelijk bedankt voor uw fantastische recensie! We zijn erg blij te horen dat u zo tevreden bent met de producten. Uw tevredenheid betekent veel voor ons.

We waarderen het enorm dat u de tijd heeft genomen om uw positieve ervaring met ons te delen. Als u wilt, kunt u contact opnemen met onze klantenservice via een screenshot van uw bestelling (Service@Customscool.com). We bieden u dan een kortingscode van 15% aan voor uw volgende bestellingen.

We kijken ernaar uit om u te blijven verrassen met onze hoogwaardige producten!

Customscool Klantenservice

Betygsatt 5 av 5 stjärnor

Birthday present

Fast easy accurate and great merchandise

16 januari 2026
Omdöme utan inbjudan
Logotyp för Customscool

Svar från Customscool

Thank you so much for your fantastic review! We’re thrilled to hear that you love the products. Your satisfaction means a lot to us.

We appreciate you taking the time to share your positive experience. If you’d like, please reach out to our support team with your order screenshot (Service@Customscool.com), we would offer you a 15% off discount code for your future orders.
We look forward to continuing to meet your expectations with our quality products!
Customscool Customer Service Team

Betygsatt 1 av 5 stjärnor

Nach 4 Wochen kam mein Pullover an mit…

Nach 4 Wochen kam mein Pullover an mit einem riesen Loch im Ärmel. Nach Wochenlanger Diskussion haben sie dann einen neuen geschickt (wieder 4 Wochen Lieferzeit) habe allerdings angegeben das ich eine Größe größer haben möchte da der erste auch nicht gepasst hat. Dieser kam allerdings wieder in der kleineren Größe an

16 januari 2026
Omdöme utan inbjudan
Logotyp för Customscool

Svar från Customscool

Sehr geehrte Kundin, sehr geehrter Kunde!
Wir bedauern zutiefst die Frustration und Enttäuschung, die Sie mit Ihrer Bestellung erlebt haben.
Wir entschuldigen uns aufrichtig für die entstandenen Unannehmlichkeiten. Wir werden die Angelegenheit umgehend untersuchen, um die Probleme mit der Qualitätskontrolle zu beheben. Die Lieferzeit war aufgrund der hohen Nachfrage in der Hauptsaison etwas länger. Wir bitten vielmals um Entschuldigung für die Verzögerung. Sollte die Größe nicht stimmen, kontaktieren Sie uns bitte, damit wir Ihnen die richtige Größe zusenden können.
Wenn Sie uns Ihre Bestelldaten (Bestellnummer und E-Mail-Adresse) mitteilen, können wir Ihnen besser helfen. Wir möchten Ihre Anliegen schnellstmöglich bearbeiten und Ihnen zukünftig ein besseres Einkaufserlebnis bieten. Ihr Feedback ist uns sehr wichtig, da wir unseren Service kontinuierlich verbessern möchten. Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben.

Hier ist die E-Mail-Adresse unseres Kundenservice:
Service@Customscool.com

Wir setzen alles daran, die Situation zu Ihrer Zufriedenheit zu lösen und Ihnen den bestmöglichen Service zu bieten.
Ihr Customscool Kundenservice-Team

Betygsatt 1 av 5 stjärnor

Je m’en veux énormément d’avoir…

Je m’en veux énormément d’avoir commandé sur ce site avant de regarder les avis car j’ai l’impression qu’on vit tous la même chose. Commande effectuée le 27/12 et toujours rien ! Après plusieurs mails, on me propose une réduction sur ma prochaine commande, chose que je ne ferai JAMAIS. On me dit donc que ça va être traité en priorité et à nouveau du vent ! Je demande qu’on me rembourse et évidemment je pense que ça n’arrivera jamais. Ce site est clairement de l’arnaque !

27 december 2025
Omdöme utan inbjudan
Logotyp för Customscool

Svar från Customscool

Cher client !
Nous sommes sincèrement désolés d'apprendre la frustration et la déception que vous avez ressenties concernant votre commande.
Veuillez accepter nos plus sincères excuses pour ce désagrément. Le délai de livraison a été un peu plus long en raison de la forte affluence pendant la période des soldes. Nous sommes vraiment désolés pour ce retard. Si vous pouviez nous communiquer les détails de votre commande (numéro de commande et adresse e-mail), nous serions en mesure de mieux vous renseigner sur son statut. Nous nous engageons à répondre rapidement à vos préoccupations et à vous garantir une meilleure expérience à l'avenir. Vos commentaires sont précieux et nous aident à améliorer nos services. Merci de nous avoir signalé ce problème.

Voici l'adresse e-mail du service client :
Service@Customscool.com

Nous mettons tout en œuvre pour résoudre ce problème et vous apporter le soutien que vous méritez.
L'équipe du service client de Customscool

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer