I purchased the birthstone baguette necklace and I was originally pleased as it was as pictured. It unfortunately broke within a year of owning it and eventually I submitted for a remake as offered by... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I absolutely love my gold-plated initial necklace from Custom Collective. I chose the letter “A” for my daughter, and it’s such a meaningful piece that makes my heart happy every time I wear it. It’... Se mer
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I’ve worn a lot of jewelry over the years, but this necklace from Custom Collective Jewelry has quickly become my most meaningful piece. Having my kids’ initials close to my heart makes it feel so per... Se mer
Everyone I worked with was incredibly kind. They had to make a second iteration of my necklace because they felt it was not up to their standards and did a great job communicating that to me. I am so... Se mer
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Företagsinformation
Skrivet av företaget
Boutique and Handmade Personalized Jewelry USA Designed 20,000+ 5 Star Reviews
Kontaktuppgifter
28273, Charlotte, USA
- hello@customcollective.co
- customgoods.co
3,5
Medel
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Absolutely obsessed🌟🌟🌟🌟🌟
Absolutely obsessed with my custom necklace! The quality is amazing, shipping was fast, and the attention to detail made it so special. Such a meaningful piece that I’ll cherish forever — highly recommend this company! 💖
25 maj 2026
Omdöme utan inbjudan
Svar från Custom Collective
Hi Brittany,
This made our day — thank you so much for sharing this!
We’re really happy to hear you loved your necklace and that it arrived quickly. Knowing it turned out special for you is exactly why we do what we do.
We truly appreciate your support and kind words — it means a lot!
Wonderful Experience
I had such a wonderful experience with Custom Collective! They made me a birthstone heart ring with my daughter’s birth stone for me. I was updated every step of the way and the ring came out beautifully! Something I’ll cherish forever!
11 maj 2026
Omdöme utan inbjudan
Svar från Custom Collective
Hi Alyssa,
Thank you so much for sharing this. It truly means a lot to us knowing your ring holds such a special meaning. We’re so happy you loved the whole experience, and it was an honor to create something connected to your daughter that you can cherish forever. Sending you lots of love and appreciation!
Beautiful design and gift packaging
Beautiful design and gift packaging! I was grateful to receive it in time for my friend’s birthday. Thank you!
23 april 2026
Omdöme utan inbjudan
Svar från Custom Collective
Hello there,
Thank you so much for your sweet words! We’re really happy it arrived in time for your friend’s birthday. It means a lot to know you loved the design and packaging — we hope your friend loved it just as much :yellow_heart:
I absolutely love my necklace I have my…
I absolutely love my necklace I have my daughters initials on it and I get stopped and asked about it everytime I wear it! I’m so ready to order more!
1 maj 2026
Omdöme utan inbjudan
Svar från Custom Collective
Hi Marissa,
We’re really happy to hear you love your necklace and that it holds such special meaning with your daughters’ initials. It means a lot to know you’re getting compliments on it too. We can’t wait to make more pieces for you soon!
Beautiful handmade customized necklace
Love the quality of the product and how nicely packaged it was. The customization on any item gives great options for gifting it your loved ones. I absolutely loved the look of my necklace and it's a timeless piece that will be with me forever.
15 maj 2026
Omdöme utan inbjudan
Svar från Custom Collective
Thank you so much for your kind feedback, Sana. We’re really glad to hear you’re happy with the quality, packaging, and that your necklace turned out exactly as expected. It truly means a lot to know it’s something you’ll treasure and enjoy wearing for a long time. We sincerely appreciate your support!
Stunning Personalized Necklace Custom…
Stunning Personalized Necklace Custom Collective exceeded my expectations! The presentation alone is absolutely beautiful. The attention to detail is evident in everything, including the gift box. The personalized necklace itself is beautiful. The handcrafted quality is really good, and the gold lettering is greatly executed. It's clear that each piece receives meticulous care during production. Wearing this necklace feels special because it's a unique connection with my daughter. Knowing that my piece comes with a lifetime guarantee gives me complete peace of mind. This isn't just jewelry; it's a treasure for forever. Custom Collective delivers a great experience. The combination of craftsmanship, personalization, beautiful packaging, and lifetime support makes this an investment in memories. Highly recommended!
4 maj 2026
Omdöme utan inbjudan
Svar från Custom Collective
Hi Liz,
Thank you so much for your kind words and for sharing this beautiful review. It truly means a lot to us that your necklace holds such a special connection with your daughter.
We’re really happy to hear you loved the piece, the details, and the packaging. Knowing it brought you that feeling makes everything we do worth it.
Thank you again for trusting Custom Collective and for your support — it really means a lot to our team!
I was greatly pleased with the elegant…
I was greatly pleased with the elegant birthstone bracelet I received to gift my granddaughter with for her 16th birthday.
I was happy with the quick response to my questions, and the frequency of updates on delivery.
11 maj 2026
Omdöme utan inbjudan
Svar från Custom Collective
Hi Melody,
We’re really happy to hear you loved the birthstone bracelet and that it made a special gift for your granddaughter’s 16th birthday. It’s also great to know our updates and responses helped along the way. We truly appreciate you taking the time to share this with us
Custom Collective, great, quality pieces!
Custom Collective is very communicative. They brought my vision to life with a beautiful, personalized, one of a kind piece. I now have a necklace with my husband's nickname on it that I can wear with me wherever I go. It is a quality piece of jewelry and I'm relieved to know it won't tarnish and I can wear it and pass it down to my daughter.
6 maj 2026
Omdöme utan inbjudan
Svar från Custom Collective
Hi Sarah,
Thank you so much for the kind review! I am so happy we could help bring your vision to life and create such a special piece with your husband's nickname. It is really sweet to hear that you plan on passing it down to your daughter one day, that is exactly why we focus so much on making sure our jewelry lasts.
We truly appreciate you trusting us with such a personal necklace, and I hope you enjoy wearing it every day!
Thank you again, and have a nice day!
Late and wrong item
Ordered a custom necklace for my wife’s very first Mother’s Day. Item took way longer to arrive than estimated so I did not have time to double check what was received.
She opened her gift this morning only to find it wasn’t a necklace but earrings…. With the wrong initials to boot.
Very upset and disappointed.
9 maj 2026
Omdöme utan inbjudan
Svar från Custom Collective
Hi Benjamin,
I am truly sorry to hear about this. I can only imagine how disappointing it was for your wife to open her gift on her very first Mother’s Day and find the wrong item. That is definitely not the experience we wanted for such a special milestone, and I feel terrible that we missed the mark.
I took a look at your order to see what happened. You placed the order on April 16th, and we began hand-crafting it on the 17th. Since our production takes 8–10 business days and standard shipping is usually another 7–10 days, your delivery on May 6th was actually right within our estimated timeframe. However, that clearly doesn't make up for the fact that we sent earrings instead of the necklace you designed.
We’ve already flagged this mistake to our production team, and they are remaking your necklace immediately. To try and make things right, we have processed a full refund for your original order. Please keep the new necklace as a gift from us when it arrives, and feel free to keep the earrings as well.
Thank you for your patience while we fix this for you.
The cutest initial necklace
The cutest initial necklace! The perfect gift for a loved one!
6 maj 2026
Omdöme utan inbjudan
Svar från Custom Collective
Hi Maddy,
Thank you so much for the sweet review! I am so happy to hear you think the necklace is cute and that it makes such a great gift. We love hearing that our pieces are being shared with loved ones.
We really appreciate the support, and I hope you have a nice day!
I love my custom initial necklace
I love my custom initial necklace, it’s so beautiful. It has my son’s initial which makes it so special. It’s easy to style and layer with other jewelry or wear alone. It’s a great custom Mothers Day or birthday gift!
2 maj 2026
Omdöme utan inbjudan
Svar från Custom Collective
Hi Dee,
Thank you so much for the kind words! I am so happy to hear that your necklace feels special, and it is so sweet that you chose your son’s initial for it. It is great to know that it fits in so well with your other jewelry and that it is easy to style.
We really appreciate you sharing how much you love it, and we are so glad we could help make a piece that means so much to you.
Thank you again, and have a nice day!
Love this brand
Love this brand!! The order was quick and quality is high! So dainty and beautiful, perfect for gifts and the packaging is amazing!
20 april 2026
Omdöme utan inbjudan
Svar från Custom Collective
Hi Arica,
Thank you so much for the love! I am so happy to hear that you enjoyed the packaging and that the order got to you quickly. We really put a lot of heart into making sure everything is dainty and beautiful, so it means the world to know you think they make perfect gifts.
We truly appreciate you supporting our brand, and we hope to see you again soon!
Thank you again, and have a nice day!
The necklace was wrong
Made the necklace wrong. Was supposed to be remade. Still waiting on a tracking for the replacement. Seeing how it was supposed to be a mother's day gift and it was ordered way in advanced im pretty devastated that she won't get it in time.
10 april 2026
Omdöme utan inbjudan
Svar från Custom Collective
Hi Ryne,
I am so incredibly sorry to hear how disappointing this experience has been for you. I know how much it hurts when a special Mother’s Day gift doesn't go as planned, especially since you were so thoughtful to order well in advance. I truly empathize with that feeling of devastation, and I'm deeply sorry we let you down on such an important occasion.
To give you a little more context on the delay, we had a few internal clarifications we needed to sort out regarding the design to ensure the remake was absolutely perfect this time. Our remake production process typically takes about 10 business days to complete to ensure the quality is where it needs to be.
The good news is that your new necklace has been finished, carefully packed, and is already in the hands of our shipping provider! We are just waiting for their system to generate your specific tracking number. As soon as that pops up, I will personally make sure you’re notified immediately so you can track its journey to you.
As a sincere token of apology for this experience, we have also processed a full refund for your original order. Please also accept the remake necklace as a gift from us. While we know this cannot make up for the disappointment caused, we truly hope this gesture reflects how much we value you and how sorry we are for letting you down.
Thank you for your patience and for giving us the chance to fix this.
This vintage gold dome ring is so chic
This vintage gold dome ring is so chic! I love the soft texture, the weight and its bold design. I was looking for the perfect ring to go with my current ring stack and it has exceeded my expectations!
28 april 2026
Omdöme utan inbjudan
Svar från Custom Collective
Hi Christine,
Thank you so much for the lovely review! I am so glad to hear the dome ring was exactly what you were looking for to finish off your stack. We really love that soft texture and bold look too, so it is awesome to know it exceeded your expectations.
It means a lot to us that you shared this, and I hope you have a lot of fun wearing it!
Thank you again, and have a nice day!
Perfect Mother’s Day Gift
Beautiful custom work on the necklace I received, I love it! Dainty and feminine. Quick delivery
23 april 2026
Omdöme utan inbjudan
Svar från Custom Collective
Hi Samantha,
Thank you so much for the kind words! I am so happy to hear that you love your new necklace and that it arrived in time for Mother's Day. We really wanted it to have that dainty and feminine feel, so it means a lot to know we hit the mark.
We truly appreciate you sharing your experience with us, and I hope you enjoy wearing your piece!
Thank you again, and have a nice day!
The most stunning necklace
I could not have asked for a better experience!! The interlocking necklace is absolutely stunning and love having my kids initials on it! Such a beautiful and elegant necklace! I am literally never taking this off🩷highly, highly recommend! Customer service goes above and beyond and the custom jewelry is so stunning!
16 april 2026
Omdöme utan inbjudan
Svar från Custom Collective
Hi Vanessa,
Thank you so much for your kind words 🩷 We’re really happy to hear that you love your interlocking necklace and that having your kids’ initials on it makes it even more special for you. That’s exactly the kind of meaning we hope every piece carries.
We also truly appreciate you noticing our customer service—it means a lot to the whole team. Enjoy wearing your necklace, and we’re honored it’s something you’ll keep close every day.
amazing product with so much meaning
amazing product with so much meaning! outstanding quality without the heavy price tag
14 april 2026
Omdöme utan inbjudan
Svar från Custom Collective
Thank you so much, Erica! It truly means a lot that you appreciate both the design and the meaning behind it. We’re really happy you’re satisfied with the quality and value it brings. 🤍
Amazing Company
It’s the sweetest company, so many beautiful pieces, I was gifted a beautiful minimal pieces, and it suits me so well. I would definitely buy more pieces from them, the quality is outstanding.
2 april 2026
Omdöme utan inbjudan
Svar från Custom Collective
Hi Cristal!
We’re truly happy to hear this 🥰 It means so much that you loved the pieces and that they suit you so well. We put a lot of care into creating designs that feel meaningful and easy to wear every day. Thank you for your kind words and support — we can’t wait to have you back for more pieces soon.
So impressed with the quality!
I am so impressed by the quality of my initial necklace from Custom Collective Co. I truly love how dainty and feminine the design is. The subtle design elevates any look whether it be casual or dressy.
My experience with their customer service was top notch. Quick responses and friendly attitudes.
Already looking forward to placing another order soon!
4 april 2026
Omdöme utan inbjudan
Svar från Custom Collective
Hi Laura,
Thank you so much for your kind words! 🤍 It truly means a lot to us that you love your initial necklace—we designed it to be exactly that: dainty, feminine, and easy to wear with anything.
We’re also really glad you had a great experience with our customer service. We always do our best to make everything smooth and personal for you.
Can’t wait to create your next piece—so excited to have you back again soon!
Coordinates with all outfits!
Okay I am seriously obsessed with this necklace!! I got an “L” for my daughter’s name in a gold finish. I wear it to work and I don’t take it off to shower - hasn’t faded!! It’s so dainty and looks great with every outfit I wear. Highly recommend for all moms!
7 april 2026
Omdöme utan inbjudan
Svar från Custom Collective
This made my day—thank you so much, Michelle! 🤍 I love that you chose an “L” for your daughter, that makes it extra special. It means a lot to hear you wear it every day (even in the shower!) and that it’s still holding up beautifully. That’s exactly what we aim for—something meaningful, durable, and easy to style with anything.
So happy you love it, mama 💛
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