From the simple ordering online of my custom order and the very prompt comformation of my order I was very happy. I ordered our topper to go on top of our camper bed/seating cushions. It made a w... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Easy to order and kept up to date with progress. We ordered a made to measure caravan mattress topper. It arrived on time and fit perfectly just as it was described. Very pleased with everything would... Se mer
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Found this company who do mattresses to fit, they had great reviews, it was so easy, followed the instructions and took all the measurements of the shape (it’s a corner mattress in our mh) and sen... Se mer
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From the start this was a positive experience, measurements taken and shared with the team online. They came back to me to double check and then started production of the mattress. It arrived a fe... Se mer
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Företagsinformation
Skrivet av företaget
Our custom-made mattresses are available in any shape or size and can be delivered to any location in the UK within 5-7 working days. Simply input your desired dimensions into our online mattress builder, and once confirmed, we'll produce and deliver the mattress directly to your home.
Kontaktuppgifter
Unit 1C, Guardian Road, NR5 8PF, Norwich, Storbritannien
- 0333 011 3493
- orders@custom-mattress.co.uk
- custom-mattress.co.uk
4,8
Utmärkt
241 omdömen
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Fantastic service
Fantastic service. Very easy to use website with plenty of options for different needs. Excellent communication in confirming the order and correct size, and also in keeping up to date on delivery of the mattress. Product arrived promptly, very comfy which my son absolutely loves and overall price was very reasonable.
9 januari 2026
Svar från Custom Mattress
Hi Adam,
Thank you for taking the time to leave us a review and for sharing your fantastic feedback!
We're really pleased to hear you found the website easy to use and that our team kept you well informed throughout the ordering and delivery process.
It's wonderful to know the mattress arrived promptly and that your son loves how comfortable it is. We truly appreciate your kind words and are glad you found the quality and price just right.
If you need anything in the future please do get in touch.
Best regards,
Custom-Mattress
Glad I found you
Excellent helpful staff manning the phone
Shortish lead time after order
Lovely quality product
9 januari 2026
Svar från Custom Mattress
Hello Donald,
Thank you for taking the time to leave us a review!
We're really pleased you found us and that our team were helpful over the phone. It's great to hear you were happy with the lead time and the quality of the mattress.
We really appreciate you taking the time to share your experience. If you need anything in the future please do not hesitate to contact us.
Best regards,
Custom-Mattress
Good all round
Good all round, communication, speed, delivery and the best sleep in a long time.
9 januari 2026
Svar från Custom Mattress
Hi Mark,
Thank you for taking the time to leave us a review!
We really appreciate your lovely feedback and are so pleased to hear that you are pleased with the communication, speed and delivery. We're even happier to know you've had the best sleep in a long time!
If you need anything in the future please do get in touch.
Best regards,
Custom-Mattress
Excellent service for a custom made…
Excellent service for a custom made mattress for a campervan. Very efficient from our initial order to delivery. The mattress arrived in a week. It fits perfectly and is very comfortable. We are very happy with our purchase.
1 december 2025
Svar från Custom Mattress
Hello Kim!
Thank you for taking the time to leave us a review.
We're thrilled to hear that your custom mattress arrived quickly, fits perfectly, and is so comfortable! It's wonderful to know you are happy with your purchase, and we really appreciate you sharing this.
If you need anything in the future please do get in touch.
Best regards,
Custom-Mattress
Excellent service and quality and…
Excellent service and quality and updates on delivery
17 december 2025
Svar från Custom Mattress
Hi Wendy!
Thank you for taking the time to leave us a review.
Thank you so much for your lovely feedback. We're so pleased to hear you're happy with the service, quality and delivery updates.
If you need anything in the future please do not hesitate to contact us.
Best regards,
Custom-Mattress
Perfect customer services …
Perfect customer services they checked and double checked my mattress suzes where exactly what I required and a super fast turn around. Mattress was perfect fit and and so comfortable I would defo recommend
1 december 2025
Svar från Custom Mattress
Hi Sindy!
Thank you for taking the time to leave us a review.
We're thrilled to hear that our team took great care in checking your mattress sizes and that the turnaround was quick. It's wonderful to know the mattress fits perfectly and is super comfortable.
We really appreciate your recommendation! If you need anything in the future please do not hesitate to contact us.
Best regards,
Custom-Mattress
First class service and response when…
First class service and response when contacted. Would recommend
30 september 2025
Svar från Custom Mattress
Hi Sandra!
Thank you for taking the time to leave us a review.
We're thrilled to hear that you received such wonderful service and support when contacting us.
Your recommendation means a lot, and we truly appreciate you sharing your experience! If you need anything in the future please do get in touch.
Best regards,
Custom-Mattress
Superb experience and service
From the point we enquired to the arrival of the custom matress we had made for our Grandson, the communication was outstanding as was the assistance in making sure the measurements were correct.
Thank you
1 december 2025
Svar från Custom Mattress
Hi Mark!
Thank you for taking the time to leave us a review.
We're absolutely delighted to hear that the entire process, from enquiry to delivery of your custom mattress, was smooth and that you felt supported with the measurements.
It's fantastic to know you're happy with the service, and we hope your Grandson enjoys his new mattress!
If you need anything in the future please do not hesitate to contact us.
Best regards,
Custom-Mattress
This company was great
This company was great with their customers service, speed and excellent product.i love my mattress thank you
1 december 2025
Svar från Custom Mattress
Hi Hedley!
Thank you for taking the time to leave us a review.
We're thrilled to hear that you're happy with your mattress and that you had a positive experience with our customer service and delivery.
Your feedback means a lot to us, and we really appreciate you sharing it! If you need anything in the future please do get in touch.
Best regards,
Custom-Mattress
I would of given 5 stars but there was…
I would of given 5 stars but there was a dirty mark on the cover but everything else was great and a speedy delivery
1 december 2025
Svar från Custom Mattress
Hi Susan!
Thank you for taking the time to leave us a review.
We're delighted to hear that you were happy with the speedy delivery and overall experience. We are unable to see that you've contacted us regarding the mark on the cover, but please feel welcome to reach out to our team and we will be more than happy to help resolve this for you!
Best regards,
Custom-Mattress
Svar från Custom Mattress
Hi Katarzyna!
Thank you for taking the time to leave us a review.
We're glad to hear you received your order quickly and that the product matched your expectations.
We really appreciate you sharing your experience! If you need anything in the future please do not hesitate to contact us.
Best regards,
Custom-Mattress
Great service
Great service, ordered on the website and came the next week. Perfect size. Really happy with the final product.
20 november 2025
Svar från Custom Mattress
Hi Aaron!
Thank you for taking the time to leave us a review.
We're absolutely delighted to hear that your order arrived quickly, fits perfectly, and that you're happy with the final product.
We really appreciate you sharing your experience and hope you enjoy it for years to come! If you need anything in the future please do get in touch.
Best regards,
Custom-Mattress
Needed a topper for Motorhome mattress
Needed a topper for Motorhome mattress. Ordered online. Straightforward, with a quick response regarding measurement issues. Received topper well within expected delivery time. Perfect fit. Used for first time last night, extremely comfortable.
30 oktober 2025
Svar från Custom Mattress
Hi Sarah!
Thank you for taking the time to leave us a review.
We're absolutely delighted to hear that your motorhome mattress topper was easy to order, arrived on time, and fits perfectly.
It's wonderful to know you found it extremely comfortable on the first use. We really appreciate you taking the time to share your experience!
Best regards,
Custom-Mattress
Just received my new v berth mattress
Just received my new v berth mattress, premium quality and very comfortable to lay on.
Process to have it made was super simple, got an email from the company asking for more measurements that I wouldn't of thought of, made it so the curve was perfect.
It was made fast and delivery was quick.
I would recommend this to anyone looking for an odd shape mattress.
13 november 2025
Omdöme utan inbjudan
Svar från Custom Mattress
Hi Ollie!
Thank you for taking the time to leave us a review.
Thank you so much for your kind words! We're delighted to hear that your new V-shaped mattress fits perfectly and feels comfortable.
It's great to know that the measurement process was straightforward and that the additional guidance helped achieve the exact shape you needed.
We're so pleased that the production and delivery were nice and quick for you! Thank you for recommending us - it really means a lot! If you ever need anything else, we're always here to help.
Best regards,
Custom-Mattress
Excellent customer service from start to finish
The service from start to finish was first class! The product was exactly what we ordered and was ahead of the promised delivery time!
Also thanks to Katie for all the help and advise she gave us!
17 oktober 2025
Svar från Custom Mattress
Hi Dennis,
Thank you for taking the time to leave us a review!
We're absolutely delighted to hear that your experience from start to finish was first class, and that your order arrived ahead of schedule. Katie will be thrilled to hear your kind words!
Thank you again for sharing your experience, and if you need anything in the future please do get in touch.
Best regards,
Custom-Mattress
We have previously shopped with you for…
We have previously shopped with you for a custom mattress for our motorhome. We received excellent made to measure service then, So returned when our home mattresses needed updating, excellent value for two new mattresses and delivered, arriving earlier than anticipated.
17 oktober 2025
Svar från Custom Mattress
Hi Victoria!
Thank you for taking the time to leave us a review.
Thank you so much for your continued support and lovely feedback. We're thrilled to hear you were happy with your first custom mattress order and chose to return to us for your home mattress. It's great to know you found them excellent value and that the delivery arrived earlier than expected.
We truly appreciate your loyalty and kind words!
Best regards,
Custom-Mattress
Great service and product
Purchased a custom mattress for our campervan conversion and are very happy with the product. Customer service was also great and lead time was good too.
7 oktober 2025
Svar från Custom Mattress
Hi Emma!
Thank you very much for taking the time to leave us a review.
We're so pleased to hear you're happy with your new mattress and that our customer service team and lead time met your expectations. We really appreciate your feedback and hope you enjoy many comfortable nights on your new mattress!
If you need anything in the future please do get in touch.
Best regards,
Custom-Mattress
Svar från Custom Mattress
Hi Lee!
Thank you for taking the time to leave us a review. We're thrilled to hear you had a first-class experience with our customer service. Your feedback means a lot to us.
If you need anything in the future please do get in touch.
Best regards,
Custom-Mattress
So easy to order and pay for, you could do it in your sleep!
So easy to order and pay for! The team behind the emails helped you along the way and asked all the right questions - as long as you know what you want, you don't need anything else! Cracking service!
8 september 2025
Svar från Custom Mattress
Hi Natasha!
Thank you for taking the time to leave us a review.
We're so pleased to hear you found ordering simple and straightforward, and that our team were able to guide you along the way. It's wonderful to know you're happy with the service and your feedback truly means a lot to us!
If you need anything in the future please do get in touch.
Best regards
Custom-Mattress
Customer service A1 from start to…
Customer service A1 from start to finish. Great communication all through transaction.
10 september 2025
Svar från Custom Mattress
Hi Kevin!
Thank you for taking the time to leave us a review.
We're so pleased to hear that you found our customer service and communication excellent from start to finish.
Your feedback truly means a lot to us!
If you need anything in the future please do get in touch.
Best regards,
Custom-Mattress
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