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Curaleaf Pharmacy Omdömen 

632
•
TrustScore 4 av 5

4,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I have been with Curaleaf for almost a year now and it has been great. I recently had an issue with deliveries and the wonderful Sam from patient support resolved my issue straight away and with no is... Se mer

Betygsatt 5 av 5 stjärnor

First qmid device and 840 ml lavender cake cart.Excellent.Smooth,cool tasty 'smoke'.Discrete,minimalist design.Uber easy functionality.A fresh development on the medical cannabis field.

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Dreadful. Two failed deliveries & they refused to contact the courier. Then a damaged parcel with a damaged product inside the squashed box. Again they refused to sort it out. Bank sorted it but then... Se mer

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Betygsatt 5 av 5 stjärnor

Recently had an issue with a vape cart that was not working. Molly from Curaleaf was very helpful and professional in resolving the issue. On a wider note, all of my interactions with staff at Cur... Se mer

Företaget har svarat

Företagsinformation

  1. Onlineapotek

Skrivet av företaget

We provide patients with ground-breaking access to a complete range of full spectrum medical cannabis, manufactured in the UK.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

632 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 93 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(632)

194 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

I recently had help of Julie at…

I recently had help of Julie at curaleaf regarding queries and medication questions she was extremely helpful and a credit to the company.
Thank you Julie.

7 juni 2026
Omdöme utan inbjudan
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Svar från Curaleaf Pharmacy

Hi Andrew,

Thanks for leaving us a review! We're so glad to hear you are happy with our service!

Kind Regards

Curaleaf Pharmacy

Betygsatt 5 av 5 stjärnor

I called in today to get some…customer services

I called in today to get some information about my medication I was concerned with Lynn she was amazing answered my quick and efficiently A*** thank you Lynn

23 juni 2026
Omdöme utan inbjudan
Logotyp för Curaleaf Pharmacy

Svar från Curaleaf Pharmacy

Hi Saqib,

Thanks for leaving us a review! We're so glad to hear you are happy with our service.

Kind Regards

Curaleaf Pharmacy

Betygsatt 1 av 5 stjärnor

No care for service - DO NOT ORDER

Tragic experience, do not bother with this company unless you want to keep suffering from your condition whilst they hold your money.

The only time the pharmacy was able to dispense the requested medicine in time (without a 1-2 week delay MINIMUM) was the very first time I ordered from them. Every, single, subsequent order has been more and more delayed despite continuous complaints.
They are completely incapable of keeping track of orders and I’ve had to contact the clinic multiple times to ensure my orders were actually in the systems and/or in the process of delivery with Royal Mail.

1 juni 2026
Omdöme utan inbjudan
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Svar från Curaleaf Pharmacy

We’re really sorry to hear that you haven’t had a positive experience with Curaleaf Pharmacy. We’d love the opportunity to look into this further, but unfortunately, we’re unable to identify you as a patient from your review.

Please contact our team on 0800 141 2055 or via orders@curaleafpharmacy.co.uk, so we can fully investigate and resolve the issue.

Curaleaf Pharmacy

Betygsatt 5 av 5 stjärnor

Genuinely amazing experience

Genuinely amazing experience. My first clinic was Releaf and they were ridiculously expensive (£120 for 10g) plus postage. Curaleaf has been half the price for me! My first prescription was Lavender Cake which was excellent. All the Doctors have been very attentive and supportive. Just received my next prescription of Tripoli and the freshness of the flower is perfect. Overall easy going, amazing prices, oh and my delivery this week took 48 hours! Very pleased!

12 juni 2026
Omdöme utan inbjudan
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Svar från Curaleaf Pharmacy

Hi Joshua,

Thanks for leaving us a review! We're so glad to hear you are happy with our service!

Kind Regards

Curaleaf Pharmacy

Betygsatt 5 av 5 stjärnor

Today i spoke with nushra from curaleaf…

Today i spoke with nushra from curaleaf pharmacy and was very grateful for her conversation and her help with my order, i always feel satisfied when speaking with the curaleaf pharmacy staff especially Lynn and bushra heir accents are amazing and very welcoming thankyou to tem both

9 juni 2026
Omdöme utan inbjudan
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Svar från Curaleaf Pharmacy

Hi Kevin,

Thanks for leaving us a review! We're so glad to hear you are happy with our service!

Kind Regards

Curaleaf Pharmacy

Betygsatt 5 av 5 stjärnor

Very good products

Very good products. Got Gastro pop by four20 which was great and just got a vape cart and device delivered which is working great and is good quality. Order delivered quickly.

3 juni 2026
Omdöme utan inbjudan
Logotyp för Curaleaf Pharmacy

Svar från Curaleaf Pharmacy

Hi Jay,

Thanks for leaving us a review! We're so glad to hear you are happy with our service!

Kind Regards

Curaleaf Pharmacy

Betygsatt 5 av 5 stjärnor

Amazing service not had single issues…

Amazing service not had single issues with this company
Polite friendly help very quick to reply and respond sorted my issue within less then 5 mins
Great Dr's
Perfect service in my eyes

5 juni 2026
Omdöme utan inbjudan
Logotyp för Curaleaf Pharmacy

Svar från Curaleaf Pharmacy

Hi Craig,

Thanks for leaving us a review! We're so glad to hear you are happy with our service!

Kind Regards

Curaleaf Pharmacy

Betygsatt 5 av 5 stjärnor

A Good Company with friendly staff

I have found this company to be efficient. The staff I have dealt with have been empathetic, helpful and knowledgeable. I have had consultations with a number of doctors all of whom I have found to be personable and understanding, Dr Richard Hazlett I have found to have been particularly knowledgeable.
Thanks team

2 juni 2026
Omdöme utan inbjudan
Logotyp för Curaleaf Pharmacy

Svar från Curaleaf Pharmacy

Hi,

Thanks for leaving us a review! We're so glad to hear you are happy with our service!

Kind Regards

Curaleaf Pharmacy

Betygsatt 5 av 5 stjärnor

Dealt with Lynn Highly…

Dealt with Lynn Highly efficient.Straight forward no fuss - issue sorted.

26 maj 2026
Omdöme utan inbjudan
Logotyp för Curaleaf Pharmacy

Svar från Curaleaf Pharmacy

Hi Joe, thanks for leaving us a review! We're so glad to hear you are happy with our service.
Kind Regards
Curaleaf Pharmacy

Betygsatt 5 av 5 stjärnor

Today I spoke to Lynn from the pharmacy…

Today I spoke to Lynn from the pharmacy to sort an issue with my prescription she was very helpful and friendly also turned out it was my miss understanding but still very helpful non the less

19 maj 2026
Omdöme utan inbjudan
Logotyp för Curaleaf Pharmacy

Svar från Curaleaf Pharmacy

Hi Liam, thanks for leaving us a review! We're so glad to hear you are happy with our service.

Kind Regards

Curaleaf Pharmacy

Betygsatt 1 av 5 stjärnor

Unprofessional

I ordered and paid for my cannabis prescription 4 weeks ago, and I’m still waiting for Curaleaf to fulfil my prescription. Spoke with a couple of agents via phone & live chat and they were really arrogant and not helpful at all. Was asked to send proof of payment, which I have forwarded email confirmation and a copy of my credit card statement - but now they are saying that payment has never been made.

I’ve now started the process of leaving Curaleaf and joining another more professional pharmacy.

STAY WELL AWAY FROM CURALEAF

17 april 2026
Omdöme utan inbjudan
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Svar från Curaleaf Pharmacy

Hello,

We’re really sorry to hear that you haven’t had a positive experience with Curaleaf Pharmacy. We’d love the opportunity to look into this further, but unfortunately, we’re unable to identify you as a patient from your review.

Please contact our team on 0800 141 2055 or via orders@curaleafpharmacy.co.uk, so we can fully investigate and resolve the issue.


Curaleaf Pharmacy

Betygsatt 5 av 5 stjärnor

Lynn was very helpful about delivery…

Lynn was very helpful about delivery instructions given to DPD.

15 maj 2026
Omdöme utan inbjudan
Logotyp för Curaleaf Pharmacy

Svar från Curaleaf Pharmacy

Hi Greg, thanks for leaving us a review! We're so glad to hear you are happy with our service.

Kind Regards

Curaleaf Pharmacy

Betygsatt 5 av 5 stjärnor

Amazing and helpful

Amazing company, incredibly responsive of there are any issues not that I have had many. They have great customer service and the ease of being able to book an appointment or contact pharmacy team to discuss things is brilliant. I'm disabled and I find my medication from Curaleaf has helped me so much with my pain and my mood.

13 maj 2026
Omdöme utan inbjudan
Logotyp för Curaleaf Pharmacy

Svar från Curaleaf Pharmacy

Hi, thanks for leaving us a review! We're so glad to hear you are happy with our service.

Kind Regards

Curaleaf Pharmacy

Betygsatt 5 av 5 stjärnor

Patient Support Co-Ordinator Olivia was…

Patient Support Co-Ordinator Olivia was fantastic and a great help in resolving my issue.

12 maj 2026
Omdöme utan inbjudan
Logotyp för Curaleaf Pharmacy

Svar från Curaleaf Pharmacy

Hi Craig, thanks for leaving us a review! We're so glad to hear you are happy with our service.
Kind Regards
Curaleaf Pharmacy

Betygsatt 5 av 5 stjärnor

Each staff member seems to really care

Even with complications of no ones fault, Lynn was a messenger/angel bearing good news that left me remembering just how friendly and personable everyone I've interacted with has been, but the call out of the blue and making it as easy as possible for me was a level of care sadly rare to encounter elsewhere as a doubly disabled person

12 maj 2026
Omdöme utan inbjudan
Logotyp för Curaleaf Pharmacy

Svar från Curaleaf Pharmacy

Hi Rosie, thanks for leaving us a review! We're so glad to hear you are happy with our service.
Kind Regards
Curaleaf Pharmacy

Betygsatt 5 av 5 stjärnor

SUPER CUSTOMER SERVICE FROM OLIVIA AND JULIE

I spoke with Olivia on 8th May and Julie on 11th May. Both were extremely helpful and efficient in resolving my delivery query. The whole ordering process with Curaleaf Pharmacy is efficient and stress free. Curaleaf show how customer service should be done. No awful chatbots, just promptly answered phones by friendly human beings.

11 maj 2026
Omdöme utan inbjudan
Logotyp för Curaleaf Pharmacy

Svar från Curaleaf Pharmacy

Hi Tim, thanks for leaving us a review! We're so glad to hear you are happy with our service.
Kind Regards
Curaleaf Pharmacy

Betygsatt 5 av 5 stjärnor

Bushra was very helpful and kind

Bushra was very helpful and kind. I got a bit muddled and she explained to me what happened and how to sort it. Very grateful :)

8 maj 2026
Omdöme utan inbjudan
Logotyp för Curaleaf Pharmacy

Svar från Curaleaf Pharmacy

Hi Amelia, thanks for leaving us a review! We're so glad to hear you are happy with our service.
Kind Regards
Curaleaf Pharmacy

Betygsatt 5 av 5 stjärnor

All is good

I had a problem after changing my address but Kate guided me through and success was achieved.
Good work Kate and thanks Curaleaf.

27 april 2026
Omdöme utan inbjudan
Logotyp för Curaleaf Pharmacy

Svar från Curaleaf Pharmacy

Hi Andrew, thanks for leaving us a review! We're so glad to hear you are happy with our service.

Kind Regards

Curaleaf Pharmacy

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