I have been with Curaleaf for almost a year now and it has been great. I recently had an issue with deliveries and the wonderful Sam from patient support resolved my issue straight away and with no is... Se mer

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
First qmid device and 840 ml lavender cake cart.Excellent.Smooth,cool tasty 'smoke'.Discrete,minimalist design.Uber easy functionality.A fresh development on the medical cannabis field.
Företaget har svarat
Dreadful. Two failed deliveries & they refused to contact the courier. Then a damaged parcel with a damaged product inside the squashed box. Again they refused to sort it out. Bank sorted it but then... Se mer
Företaget har svarat
Recently had an issue with a vape cart that was not working. Molly from Curaleaf was very helpful and professional in resolving the issue. On a wider note, all of my interactions with staff at Cur... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We provide patients with ground-breaking access to a complete range of full spectrum medical cannabis, manufactured in the UK.
Kontaktuppgifter
Unit 8, Rivergreen Industrial Estate, SR4 6AD, Sunderland, Storbritannien
- 0800 141 2055
- orders@curaleafpharmacy.co.uk
- curaleafpharmacy.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 93 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I recently had help of Julie at…
I recently had help of Julie at curaleaf regarding queries and medication questions she was extremely helpful and a credit to the company.
Thank you Julie.

Svar från Curaleaf Pharmacy
I called in today to get some…customer services
I called in today to get some information about my medication I was concerned with Lynn she was amazing answered my quick and efficiently A*** thank you Lynn

Svar från Curaleaf Pharmacy
No care for service - DO NOT ORDER
Tragic experience, do not bother with this company unless you want to keep suffering from your condition whilst they hold your money.
The only time the pharmacy was able to dispense the requested medicine in time (without a 1-2 week delay MINIMUM) was the very first time I ordered from them. Every, single, subsequent order has been more and more delayed despite continuous complaints.
They are completely incapable of keeping track of orders and I’ve had to contact the clinic multiple times to ensure my orders were actually in the systems and/or in the process of delivery with Royal Mail.

Svar från Curaleaf Pharmacy
Genuinely amazing experience
Genuinely amazing experience. My first clinic was Releaf and they were ridiculously expensive (£120 for 10g) plus postage. Curaleaf has been half the price for me! My first prescription was Lavender Cake which was excellent. All the Doctors have been very attentive and supportive. Just received my next prescription of Tripoli and the freshness of the flower is perfect. Overall easy going, amazing prices, oh and my delivery this week took 48 hours! Very pleased!

Svar från Curaleaf Pharmacy
Today i spoke with nushra from curaleaf…
Today i spoke with nushra from curaleaf pharmacy and was very grateful for her conversation and her help with my order, i always feel satisfied when speaking with the curaleaf pharmacy staff especially Lynn and bushra heir accents are amazing and very welcoming thankyou to tem both

Svar från Curaleaf Pharmacy
Very good products
Very good products. Got Gastro pop by four20 which was great and just got a vape cart and device delivered which is working great and is good quality. Order delivered quickly.

Svar från Curaleaf Pharmacy
Amazing service not had single issues…
Amazing service not had single issues with this company
Polite friendly help very quick to reply and respond sorted my issue within less then 5 mins
Great Dr's
Perfect service in my eyes

Svar från Curaleaf Pharmacy
A Good Company with friendly staff
I have found this company to be efficient. The staff I have dealt with have been empathetic, helpful and knowledgeable. I have had consultations with a number of doctors all of whom I have found to be personable and understanding, Dr Richard Hazlett I have found to have been particularly knowledgeable.
Thanks team

Svar från Curaleaf Pharmacy
Dealt with Lynn Highly…
Dealt with Lynn Highly efficient.Straight forward no fuss - issue sorted.

Svar från Curaleaf Pharmacy
Today I spoke to Lynn from the pharmacy…
Today I spoke to Lynn from the pharmacy to sort an issue with my prescription she was very helpful and friendly also turned out it was my miss understanding but still very helpful non the less

Svar från Curaleaf Pharmacy
Unprofessional
I ordered and paid for my cannabis prescription 4 weeks ago, and I’m still waiting for Curaleaf to fulfil my prescription. Spoke with a couple of agents via phone & live chat and they were really arrogant and not helpful at all. Was asked to send proof of payment, which I have forwarded email confirmation and a copy of my credit card statement - but now they are saying that payment has never been made.
I’ve now started the process of leaving Curaleaf and joining another more professional pharmacy.
STAY WELL AWAY FROM CURALEAF

Svar från Curaleaf Pharmacy
Lynn was very helpful about delivery…
Lynn was very helpful about delivery instructions given to DPD.

Svar från Curaleaf Pharmacy
Amazing and helpful
Amazing company, incredibly responsive of there are any issues not that I have had many. They have great customer service and the ease of being able to book an appointment or contact pharmacy team to discuss things is brilliant. I'm disabled and I find my medication from Curaleaf has helped me so much with my pain and my mood.

Svar från Curaleaf Pharmacy
Patient Support Co-Ordinator Olivia was…
Patient Support Co-Ordinator Olivia was fantastic and a great help in resolving my issue.

Svar från Curaleaf Pharmacy
Each staff member seems to really care
Even with complications of no ones fault, Lynn was a messenger/angel bearing good news that left me remembering just how friendly and personable everyone I've interacted with has been, but the call out of the blue and making it as easy as possible for me was a level of care sadly rare to encounter elsewhere as a doubly disabled person

Svar från Curaleaf Pharmacy
SUPER CUSTOMER SERVICE FROM OLIVIA AND JULIE
I spoke with Olivia on 8th May and Julie on 11th May. Both were extremely helpful and efficient in resolving my delivery query. The whole ordering process with Curaleaf Pharmacy is efficient and stress free. Curaleaf show how customer service should be done. No awful chatbots, just promptly answered phones by friendly human beings.

Svar från Curaleaf Pharmacy
Bushes in Curaleaf Pharmacy is always so warm and friendly and is a pleasure to speak too
Bushes in Curaleaf Pharmacy

Svar från Curaleaf Pharmacy
Bushra was very helpful and kind
Bushra was very helpful and kind. I got a bit muddled and she explained to me what happened and how to sort it. Very grateful :)

Svar från Curaleaf Pharmacy
All is good
I had a problem after changing my address but Kate guided me through and success was achieved.
Good work Kate and thanks Curaleaf.

Svar från Curaleaf Pharmacy
Kate was awesome answering my questions…
Kate was awesome answering my questions promptly and accurately

Svar från Curaleaf Pharmacy
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







