CTT Group Omdömen 182

The team has really helped us build our wills & estate planning business and are really helpful with any questions we need answered.

CTT Software - A Game-Changer for Estate Planning

Berkeley Weston's DIY probate process, coupled with the powerful CTT software, has revolutionized the way we approach estate planning. This robust tool has proven to be an invaluable asset in safeguarding our clients' assets and ensuring their legacy plans are executed seamlessly.

The CTT software's user-friendly interface and comprehensive features have significantly streamlined the entire process. From drafting wills and trusts to managing complex asset distributions, this software has consistently delivered exceptional results. Its ability to generate accurate legal documents and provide insightful guidance has empowered us to deliver top-notch service to our clients.

By utilizing CTT software, we can confidently navigate the complexities of estate planning, minimizing the risk of errors and omissions. This peace of mind is invaluable, both for us as professionals and for our clients who entrust us with their most important affairs.

We wholeheartedly recommend CTT software to anyone involved in estate planning. It is a true testament to the power of technology in simplifying complex legal processes.

The CTT Partnership team have been fantastic, the support I have received has been above and beyond. Nothing that I have asked for has been too much and I am very grateful

I can’t speak highly enough of the Partnership Team at CTT. I’ve been dealing with Vicky for a number of years and have always found her courteous, professional and friendly. Vicky and her team are responsive, efficient and knowledgable. Well done everyone, you’re doing a great job :)

The team at CTT Group are really supportive, answer queries quickly & nothing is too much trouble. Thank you for your excellent service.

I have nothing but positive things to say about the partnership team at CTT. They are always very responsive, efficient and top of their game when it comes to all and any of my dealing with them. Hayley in particular, has always gone the extra mile and has never let us down. Thank you Hayley and the whole Partnership team.

Vicky and her team are outstanding. They are the most supportive group I have had the pleasure of collaborating with, demonstrating extensive knowledge and a readiness to assist in any way possible.

A Company full of a wide range of in-house experts. The knowledge base I need. Excellent service. Thankyou

Anytime we need help the team is so helpful no matter the question we always get the answer.

Superb service start to finish. A helpful team with strong knowledge

We used this company to set up a property trust with wills and POA register our circumstances changed and we contacted this company to inform and close our trust
From day 1 they failed to communicate they held up house sale they declined to allow sale then failed to follow up and release funds dealing with this company was worst idea ever and has impacted on my health and wellbeing they were so unprofessional and unhelpful

Michelle from the Estate planning team was very helpful. Her technical knowledge was very good and handled my matter in a very professional and timely manner

The team at CTT Group couldn’t have been more helpful, especially Michelle, Elen and Sophie. They were all very professional and very patient, explaining everything clearly. Nothing was too much trouble. Thank you all.

I have worked with CTT for almost 10 years now and my father, 10 years before that. I can't speak highly enough of the technical guidance of the company and in particular the Private Client Team. Bob Massey, Lucy Miles and Andrew Drakes are professional, loyal and trustworthy. All of my own family's Wills, Trust and Estate Planning is with CTT and having worked with them I have the utmost confidence that our affairs will be professionally managed with CTT's guidance. Spencer Tattam (Technical Director) is one of the most knowledgeable and one best technical minds I have worked with and is clear to see why the company is at the forefront of Estate Planning in the UK.

Absolutely appalling service. Took them 12 weeks to get out of the way off my property sale. Zero customer service. Their 'trust managers' have no understanding, just a script they are given and repeat endlessly. I would caution everyone to avoid doing business with this company and their sister organizations: Countrywide Conveyancing and Legacy Wills. Addendum: I removed CTT as trustee on their advice because they said they could not provide consent to the sale (which would take seconds) within a six-week timeframe. They advised that I exercise my settlors powers to remove them as trustees would enable the sale. (Though they deny it now, they recommended this as the 'quickest' route). What they didn’t say, or didn’t know, is how to remove the restriction from the land registry, which they put in place. Over time they gave contradictory recommendations about removing the restriction in the Land Registry, which was eventually done on advice from the Land Registry with no help from CTT. They were continually unhelpful and uncooperative which resulted in the loss of my sale. Their sole objective seems to be to deny responsibility, offer excuses and ultimately do nothing. So there is a simple question: why would anyone want them as a trustee for their trust? You can’t trust them!

The Estate Planning Team provides prompt and efficient service when responding to queries and advice requests. Their service for advising on existing legal documents, such as wills, is particularly good. I would recommend without hesitation.

Absolutely excellent experience of the conveyancing process at CTT Law Ltd. Emma Bolochowecki dealt with our case in a swift, seamless and professional manner. Communications were brilliant, with Emma really easy to get hold of for any queries. CTT Law presented no delays in our house sale and entirely took the stress out of the sale process.
Our property was also a probate matter and tied up in a family trust, this presented no complications for Emma who dealt with every step with ease and experience.

The use of the CTT Law app was really helpful as I always knew where we were up to. It made a process I was unfamiliar with really clear from start to finish.

Would certainly use CTT Law again.

A fantastic service provided when planning my Mum's Will and estate.
Michelle Abbott was superb throughout the process with her knowledge, advice and the preparation of all documentation. She was patient and answered all queries and questions raised and my Mum felt happy and confident with the service provided and was reassured that all her wishes have been met.

We wrote to Mr Massey, the CTT Group (not a company) Director, this February, to request all our documentation from his dealings with us, in his role as a founder of CTT Group and Countrywide Estate Planning (not a company). We received some of our formal documents but there was no response to the more general request. We have sacked him as an adviser.
This person is a leader in this organisation (not a company) who has day-to-day influence on how the organisation behaves towards its customers/clients. His “mantra” (sic) is “Let’s just exceed expectations of our clients in the services we offer”. He also claims he makes pensions grow – well ours’ withered.

They have fallen well short for us in so many respects that it is painful for us to think of them. He passes most of this off as a difference of attitude to risk, while not appreciating the gross failure to take the clients’ interests as paramount for a responsible adviser – whether for investments, tax avoidance or trusts, or anything for clients.

Please use your own careful judgement of this organisation by, eg, looking at the history of Mr Massey on the Companies House register, where his many many dealings become apparent. Save yourself the heartache and think about using a company / organisation not associated with these people. Don’t be fooled by the smokescreen that this is not about a specific company.

Just like to say that the service that we get from the Probate Dept is first class.
We work as a team which speeds up the process, reduces stress, whilst allowing us to achieve a good result for the client and ourselves.
This has proved to be very profitable to both ourselves and CW by getting new and additional business from the benefictaries.