Cruiseabout Narellan have been wonderful. The lovely Tarleah has helped our group and us as a couple with our travel arrangements. We have 3 trips booked through her and she is on the ball, super effi... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We were very happy with the help and efficiency of Kristie at Mermaid Waters QCentre. She looked at possible cheaper options when we couldn't afford the cruise from Fiji to Tahiti. We are feeling v... Se mer
Företaget har svarat
I wrote a review previously about serbice and after serbice. Since then I discovered my consultant was away on urgent family matters. They have since phoned me twice to reach out to me. I just wan... Se mer
Företaget har svarat
The ease of your systems making the booking Jessica O’Grady was outstanding she understood our needs and made the booking happen to our complete satisfaction Jessica is fantastic at customer servi... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Cruiseabout is Australia’s leading cruise travel agency, dedicated to delivering expertly tailored cruise holidays backed by real experience, trusted advice, and unbeatable choice. With a team of passionate Cruise Advisors who’ve spent over 10,000 nights at sea, we understand what makes a cruise truly unforgettable, from the perfect itinerary and ship to the small details that elevate the experience. Whether you're new to cruising or a seasoned traveller, our expert support and personalised service are with you every step of the way. Cruiseabout offers access to over 40,000 cruise holidays and works closely with the world’s top cruise lines to deliver the broadest range and best value, from luxury river journeys and grand ocean voyages to expedition adventures and family-friendly escapes. Our flexible CruisePlus packages go beyond the ship, bundling flights, hotels, insurance and more into one seamless, customisable holiday. With retail stores across the country, an Australian-based call centre, and an easy-to-use online platform, Cruiseabout is where expert advice meets flexibility and value. Because at Cruiseabout, cruising isn’t just what we do. It’s who we are.
Kontaktuppgifter
275 Grey Street, 4504, South Brisbane, Australien
- 1300 052 966
- cruiseabout.com.au
4,9
Utmärkt
383 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Our travel guide …
Our travel guide Karen Tinkle is brilliant. Always full of great ideas and happy to help when we change our mind!
29 april 2026
Svar från Cruiseabout
Karen's passion for getting it right, even when plans change, is what sets our advisors apart.
Sybil Lees has been very helpful and…
Sybil Lees has been very helpful and got us everything we requested
28 april 2026
Svar från Cruiseabout
When a customer feels taken care of from the start, that's Sybil doing what she does best. Thanks for sharing this, Dereck.
Cruise about Jean o’range
Cruise about, when ever I book a cruise I always have great help guiding me through the stages to have holiday booked. and I receive ruises coming up.
28 april 2026
Svar från Cruiseabout
Jean, thank you for sharing this. Knowing you come back every time means everything to us.
Care taken with the booking process
Great care was given to make sure that our needs were met, then plans were altered with the war in the middle east , this was done with expert care
25 april 2026
Svar från Cruiseabout
Carolyn, when travel plans change for reasons outside anyone's control, having someone in your corner makes all the difference. Really glad our team could take care of that for you.
Cruise booking
We are so happy with both representatives of your company who helped us book a future cruise and also helped a family member book a surprise cruise for her partner. The booking experience was great thank you.
24 april 2026
Svar från Cruiseabout
Thank you, Lynette. Helping two families plan their cruises in one visit, one of them a surprise for someone special, is exactly the kind of day our team loves. We're so glad we could be part of it.
Effortless Booking
Our cruise consultant was so helpful and really listened to us. Amber made the booking process so effortless.
19 april 2026
Svar från Cruiseabout
Thank you, Lynette. When a consultant really listens, finding the right cruise becomes effortless. We're glad to hear Amber made that happen for you.
Barbara Johnson covers all my queries…
Barbara Johnson covers all my queries and I feel extremely grateful and confident with her sorting my travel needs
I’m happy to recommend her
Thanks heaps Barb
23 april 2026
Svar från Cruiseabout
Confidence and gratitude in one review. Barbara will love reading this. Thank you for taking the time, Margaret and Gary.
Booked our next cruise!
Lara spent a great deal of time with us, exploring all of our options, and finding us the best cruise that suits our dates and expectations for early next year.
21 april 2026
Svar från Cruiseabout
Thank you, Dianne. Taking the time to explore every option until the cruise genuinely fits is what Lara does best. Early next year is going to be worth the wait.
Svar från Cruiseabout
Prompt and informative is a great combination, Doug. Thank you for sharing this.
Great staff really no there stuff
19 april 2026
Svar från Cruiseabout
Real cruise knowledge is what sets our team apart. Thanks for noticing, Adrian.
Tracey was amazing
Tracey was amazing! Absolutely on everything and came back to you quickly!
19 april 2026
Svar från Cruiseabout
Crissy, when someone gets back to you quickly and stays on top of everything, that's Tracey. Thank you for sharing this.
Excellent value
Once we spoke to our consultant Toral, things were great. Email enquiries were ignored, it appears you need to ring them. Toral has been more than helpful and the entire package is excellent value.
15 april 2026
Svar från Cruiseabout
James, we're really glad Toral could turn things around and deliver an experience worth five stars. Your feedback on email response times is noted and appreciated.
Nothing was any trouble for Danny…
Nothing was any trouble for Danny Godden. Great service.
12 april 2026
Svar från Cruiseabout
Ray, that attitude is exactly what great service looks like. Danny will be pleased to hear this.
Mallory at Mornington was very helpful…
Mallory at Mornington was very helpful foe our booking.
9 april 2026
Svar från Cruiseabout
We're pleased to hear Mallory from our Mornington store made your booking feel straightforward, Ted. Thank you for sharing this.
A great experience
Michelle was very approachable and very helpful. She was clear with her advice and answered our questions thoughtfully and thoroughly both orally and in writing (emails). Nothing was too much trouble for her. Thank you Michelle. Olga
9 april 2026
Svar från Cruiseabout
Thank you, Olga. What a wonderful reflection of Michelle's care. Clear advice, thorough follow-through, and always happy to help, that's exactly the experience every Cruiseabout customer deserves. We hope you have an incredible cruise ahead!
EXCELLENT CUSTOMER SERVICE
I HAVE BEEN IN COMMUNICATION WITH CRAIG ANDERSON FOR A CRUISE AND IT WAS SO EASY TO TALK AND BOOK WITH HIM. THE PROCESS WAS SIMPLE AND CARE FREE
7 april 2026
Svar från Cruiseabout
Thank you, Ged! Carefree and simple is exactly how booking a cruise should feel. Craig made what can feel like a big decision genuinely easy. We hope you have an amazing time on board!
Mallory was great to deal with
8 april 2026
Svar från Cruiseabout
Thank you, Judy! Mallory loves what she does and that comes through in every conversation. We hope you have a wonderful cruise ahead!
All arranged by Sanna
All arranged by Sanna, she was extremely helpful, everything was arranged professionally and seamlessly.
7 april 2026
Svar från Cruiseabout
Professionally and seamlessly. That's exactly the standard Sanna holds herself to. Really glad it came through so clearly, Craig. Enjoy your cruise!
First Time Cruising…
This is the first time I have booked a cruise
It was such an incredible experience
Toral took care of everything from booking the cruise, flights, additional hotel bookings and even the organization for the application for travel insurance
Toral took all the work and worry away from me. I can't thank Toral enough.
3 april 2026
Svar från Cruiseabout
Flights, hotels, travel insurance and the cruise itself. Toral handled it all so Vicki didn't have to worry about a thing. We're so glad it made your first experience feel effortless. Here's to many more to come!
Great service
Great service Answered phone quickly from an office at mermaid beach and discussed what our budget was and where and when we wanted to cruise
2 april 2026
Svar från Cruiseabout
A quick answer and a real conversation about what you actually want from your cruise. That's exactly how our Mermaid Beach team approaches every call, Julie. We hope you find the perfect cruise for you!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.