Excellent service! I insured my taxi with Cover My Cab , and the whole process was smooth and easy. Great service, everything was explained clearly. I’m very happy with my experience and . The agent w... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have been taxi driver insurance customer for last one year with cover my. They're very helpful and they're service is also very good. As a result I keep continue for this year with cover my. Like to... Se mer
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I really had a great experience when I bought my taxi cover and would definitely recommend this one to anyone looking for easy hassle free cover. The only reason I won’t give 5 star is the price thou... Se mer
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Hi I’m Muhammed A Azid last year was my first time I used them the experience I had was amazing. They were very helpful and understanding. Luckily I saved the person‘s number and his name is Daniel to... Se mer
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Företagsinformation
- Försäkringsmäklare
- också i
- Bilförsäkringsbolag
- Företagsförsäkring
- Försäkringsagent
- Kommersiellt försäkringsbolag
- Taxiförsäkring
Skrivet av företaget
Taxi Insurance | Minibus Insurance | Courier Insurance | Van Insurance | Motorhome Insurance | Business Insurance | Property Insurance | Tradesman Insurance | Motor Insurance
Kontaktuppgifter
Field House, Station Approach, CM20 2FB, Harlow, Storbritannien
- 0345 456 4505
- service@covermy.com
- covermy.com
4,5
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från CoverMy
Thank you for your feedback. We’re sorry to hear you feel that some information wasn’t clear. We always aim to be transparent and provide full details throughout the process, but we understand that insurance can sometimes feel complex.
If there’s anything specific you feel wasn’t explained clearly, we’d really welcome the opportunity to review this with you and provide further clarification. Please contact the customer engagement team - engagement@covemy.com
Excellent service
23 februari 2026
Svar från CoverMy
Thank you for your excellent review! We’re delighted to hear you were happy with the service and truly appreciate you taking the time to share your feedback.
Svar från CoverMy
Thank you for your feedback! We’re delighted to hear you received very good service and truly appreciate you taking the time to share your experience.
Good service and easy everything.
19 februari 2026
Svar från CoverMy
Thank you for your great feedback! We’re really pleased to hear you found the service good and everything easy to arrange. We truly appreciate you taking the time to leave a review.
Having to cancel my policy as I was not…
Having to cancel my policy as I was not helped in any way and felt company asking for more money and finding different excuses to charge me. I have never had to give so much evidence about an insurance policy. When phoning in not helpful at all keep saying the same thing over and over again like a stuck record. Will never use them again. Hopeless
11 februari 2026
Svar från CoverMy
Thank you for taking the time to leave your feedback. We’re sorry to read that you feel this way and would like to clarify the situation.
At the start of your policy, you were advised that a CUE (Claims and Underwriting Exchange) check would be carried out and that if any information provided was found to be incorrect, the policy could either be cancelled or an additional premium applied in line with the insurer’s terms and conditions.
When the policy was taken out, you provided information that was later contradictory to the information found on the CUE check. Based on this information, the underwriter initially advised that the policy would be declined.
We discussed this with you, and we relayed the conversation to the underwriter on your behalf in order to get this resolved. As a result of our involvement, the policy was able to proceed rather than remain declined.
The policy was then recalculated based on the findings from the CUE check resulting in an additional premium. The difference in price was due the differing information from the inception of the policy to the CUE database. Claim dates are a rating factor for insurers, and this directly impacted the premium applied.
We understand that being asked for supporting documentation can feel frustrating. However, when discrepancies arise, insurers require evidence to ensure the policy is accurate and compliant. We did try to assist throughout and were able to secure terms where the original outcome was a decline.
We also advised that if you wished to cancel the policy, a formal cancellation request would need to be submitted in writing. To date, we have not received this request.
If you are able to provide any further documentation, we remain happy to pass this to the underwriter for review.
The customer service agent was very…
The customer service agent was very profesional, patient, calm knowlegeable, and courteuos.
18 februari 2026
Svar från CoverMy
Thank you for your fantastic feedback! We’re delighted to hear that our customer service agent was professional, patient, calm, knowledgeable, and courteous. We truly appreciate you taking the time to share your experience.
Svar från CoverMy
Thank you for your lovely feedback! We’re delighted to hear you received great customer service .We really appreciate you taking the time to leave a review.
Svar från CoverMy
Thank you for your feedback! We’re really pleased to hear you were happy with our communication and the support you received. We truly appreciate you taking the time to share your experience.
Very easy to talk too
Very easy to talk too. Always clear and precise. Price very competitive.
12 februari 2026
Svar från CoverMy
Thank you for your fantastic feedback! We’re really pleased to hear that you found us easy to talk to, clear and precise, and that you were happy with our competitive pricing. We truly appreciate you taking the time to share your experience.
Svar från CoverMy
Thank you for your review! We’re delighted to hear you found our service prompt and friendly. We really appreciate you taking the time to share your feedback.
Easy to work with the lady on the…
Easy to work with the lady on the phone, competitive price.
3 februari 2026
Svar från CoverMy
Thank you for your kind review! We’re really pleased to hear you found our team easy to work with and that you were happy with the competitive price. We appreciate you taking the time to share your experience.
Svar från CoverMy
Thank you for your feedback. We understand that CUE checks carried out by the underwriter can sometimes feel frustrating. However, these checks are an important part of the underwriting process.
If you’re able to provide the documentation requested by our Customer Engagement Team, the information can be reviewed by the underwriter and, depending on what is provided, the outcome may be reconsidered or adjusted.
We’re here to support you through the process and are happy to help with any questions you may have.
Very very good
26 januari 2026
Svar från CoverMy
Thank you for your feedback! We’re really pleased to hear you had a very good experience and appreciate you taking the time to leave a review.
Svar från CoverMy
Thank you for your kind feedback! We’re really pleased to hear you found our team both kind and helpful, and we truly appreciate you taking the time to share your experience.
Svar från CoverMy
Thank you! We’re glad you had a good experience and really appreciate your feedback
Great customer service
To be honest I spoke to Daniel he was really professional and explained me everything very nicely, at the end of conversation I bought my one year insurance for private hire I definitely recommend to others
3 februari 2026
Svar från CoverMy
Thank you for your great review! We’re really pleased to hear that Daniel provided such professional and clear service, and that you felt confident taking out your one-year private hire insurance with us. We truly appreciate your recommendation and will be sure to pass on your kind words to Daniel.
Svar från CoverMy
Thank you for your review! We’re delighted to hear you received the best service and really appreciate your feedback.
Svar från CoverMy
Thank you for your feedback. We’re glad things are okay but we would love for you to feel great.Please let us know what we can improve on. We appreciate you taking the time to share your thoughts.
Very good customer service
Very good customer service
This is my second year and ı am very happy
1 februari 2026
Svar från CoverMy
Thank you for your review! We’re delighted to hear you’ve received very good customer service and that you’re happy in your second year with us. We really appreciate your continued support.
Svar från CoverMy
Thank you for your feedback! We’re really pleased to hear you found our service helpful and that you’re happy with it. We appreciate you taking the time to leave a review.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.