Copland Post Omdömen 

272
•
TrustScore 3 av 5

3,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Copland is a scam company, if you do leaflet delivery please keep away from this company . Horrendous experience. Do not believe anything they say.

Betygsatt 5 av 5 stjärnor

The new platform is very nice to use and I find their team trustworthy. I think mr William Radley has turned it around by getting rid of Folk as they often made poor decisions and the new platform is... Se mer

Betygsatt 1 av 5 stjärnor

Absolutely terrible company! DO NOT USE! We have lost £1000's to this awful company through our business! We ordered marketing materials to be printed and delivered, they have been ignoring calls, mes... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

It was easy to order online but felt the areas a bit slow. I then get an email a few weeks later asking for my experience and to recreate my account on their new platform. Definitely worth it and sad... Se mer

Företagsinformation

  1. Reklambyrå
  2. också i
  3. Designbyrå
  4. Direktreklam
  5. Grafikaffär

Skrivet av företaget

Copland Post allows you to connect with your customers in the communities you care about by sending your message directly through their doors. You can create a campaign from a collection to delivery, or start from scratch with design and printing services too. Define your audience, analyse your reports and track your deliveries live.


Kontaktuppgifter

3,0

Medel

TrustScore 3 av 5

272 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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3,0

Alla omdömen

(272)

1 omdöme under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

👍🏾

Only just started working for the company but so far everything is going well.
Flexible working hours and great line of communication.

6 april 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I have a great working experience with…

I have a great working experience with Copland post mainly because of two reasons.

First the assistance and guidance provided by the team. If I needed any help the team member is always there for me to help and assist.
That was a huge relief for me while working.

The second one is Payment, there is no delay and problems with the payments.
I got every payment on time, that makes me more committed and motivated to work.

11 mars 2023
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

The issue of the app for tracking need…

The issue of the app for tracking need to be made concrete. Pick an app that works. Then 1000fliers is a lot as a single task. Can the tasks also be broken down into hours and time frame should also be given.

3 april 2023
Omdöme utan inbjudan
Logotyp för Copland Post

Svar från Copland Post

Thank you for your review, our goal is to make our customers and partners satisfied. 😊

Betygsatt 5 av 5 stjärnor

Good experience

Good company, communication buy email, text message always available for anything anytime. I recommend this company for any job!

31 mars 2023
Omdöme utan inbjudan
Logotyp för Copland Post

Svar från Copland Post

Thank you for your review, our goal is to make our customers and partners satisfied. 😊

Betygsatt 5 av 5 stjärnor

Excellent staff

Excellent staff. Good communication. Supported when help was needed.

22 mars 2023
Omdöme utan inbjudan
Logotyp för Copland Post

Svar från Copland Post

Thank you for your review, our goal is to make our customers and partners satisfied. 😊

Betygsatt 1 av 5 stjärnor

My first experience was not great

My first experience was not great. Collection of brochures and distribution took weeks instead of days…

After a while I thought I will try again as it was mentioned they have improved and offer you discount…
New Website doesn’t work properly and keep crashing, my first order and my brochures were lost / damaged, still awaiting refund. Staff email
sounds like they don't really care calling me by different name etc
After many email exchanges I finally reach my patience and level of understanding!

Very poor service and will highly NOT recommend at all!!

7 mars 2023
Omdöme utan inbjudan
Logotyp för Copland Post

Svar från Copland Post

Dear customer,

We apologize for the negative experience you had with our business. We take customer feedback seriously and we are sorry to hear that your first experience was not great. We understand that the collection of brochures and distribution taking weeks instead of days can be frustrating, and we apologize for any inconvenience caused.

We are sorry to hear that our new website was not functioning properly and caused issues with your order. We are currently working to improve our website and resolve any issues as soon as possible. We understand how important it is to receive your brochures on time and in good condition, and we apologize for any lost or damaged brochures.

Regarding the staff's email, we apologize for any confusion caused. We strive to provide personalized customer service and sometimes this may lead to unintentional errors. We will ensure that this does not happen again in the future.

We understand your frustration and disappointment, and we appreciate your patience and understanding during this process. We value your feedback and will use it to improve our services in the future. Thank you for bringing this matter to our attention.

Best regards,
Copland Post

Betygsatt 5 av 5 stjärnor

Done some leaflet for pro for this…

Done some leaflet for work for this company really straight forward process, good pay and Cleriston has been really helpful and very quick to answer any questions I have had.

6 mars 2023
Omdöme utan inbjudan
Logotyp för Copland Post

Svar från Copland Post

Thank you for your review, our goal is to make our customers and partners satisfied. 😊

Betygsatt 5 av 5 stjärnor

Very professional

Very professional, nice website

25 februari 2023
Omdöme utan inbjudan
Logotyp för Copland Post

Svar från Copland Post

Thank you for your review, our goal is to make our customers and partners satisfied. 😊

Betygsatt 5 av 5 stjärnor

good company

good company. No problems dealing with them.

15 februari 2023
Omdöme utan inbjudan
Logotyp för Copland Post

Svar från Copland Post

Thank you for your review, our goal is to make our customers and partners satisfied. 😊

Betygsatt 5 av 5 stjärnor

Applied for job today

Applied for job today. 100% fast and positive response.

15 februari 2023
Omdöme utan inbjudan
Logotyp för Copland Post

Svar från Copland Post

Thank you for your review, our goal is to make our customers and partners satisfied. 😊

Betygsatt 5 av 5 stjärnor

Best

Great experience

14 februari 2023
Omdöme utan inbjudan
Logotyp för Copland Post

Svar från Copland Post

Thank you for your review, our goal is to make our customers and partners satisfied. 😊

Betygsatt 5 av 5 stjärnor

Applied for my job today

Applied for my job today. They have a good communications base and no problems like other employers.

14 februari 2023
Omdöme utan inbjudan
Logotyp för Copland Post

Svar från Copland Post

Thank you for your review, our goal is to make our customers and partners satisfied. 😊

Betygsatt 5 av 5 stjärnor

Just applied for the job a day ago and…

Just applied for the job a day ago and so far they seem very professional and regards communication they are extremely good. No issues whatsoever

1 februari 2023
Omdöme utan inbjudan
Logotyp för Copland Post

Svar från Copland Post

Thank you for your review, our goal is to make our customers and partners satisfied. 😊

Betygsatt 3 av 5 stjärnor

Furure employee

No relevant information from me just yet, applied for the job just now, hoping all goes well .

30 januari 2023
Omdöme utan inbjudan
Logotyp för Copland Post

Svar från Copland Post

Thank you for your review, our goal is to make our customers and partners satisfied. 😊

Betygsatt 1 av 5 stjärnor

Stay clear. Scam artist

Stay clear! Absolute scam. Communication is appauling, slow to answer emails (if at all), mobile number given never answered, web site keeps "accidentally" locking you out or deleting your account so you cannot get updates. Promised dates not delivered. Have report to police and trading standards and raised a fraud case with visa. Stay well clear!!!!!

**update after reply**

I have not been abusive in any of my communication, nor have you raised this before so interesting that this is used only when a negative review is provided.

I am very digitaly aware and the issue is not a "forgotten password" which you have confirmed in email when you stated that you escalated the case to your technical department.

I remain clear, that despite your assurances that this is a scam - as others have also identied. This is based on that you have failed to deliver the product, cannot recall what the order was i.e. "remind me are we printing your order?", selectively respond to emails, do not respond to phone calls and deploy a variety of delaying tactics.

25 januari 2023
Omdöme utan inbjudan
Logotyp för Copland Post

Svar från Copland Post

Dear Mr. Cloves,

We apologize for any negative experience you had with our company. We understand that it can be frustrating when things do not go as planned, and we regret that we were not able to meet your expectations. We take all customer feedback seriously and we are always looking for ways to improve our service.

We understand that you have had issues with logging in and forgetting your password, and we apologize for any inconvenience this may have caused. As an NHS employee from Etchingham, we understand that you have a busy schedule and we tried very hard to satisfy your needs.

We apologize for any frustration you may have experienced with our service, but we want to remind you that abusive messages sent to our staff will not be tolerated. We understand that the issue might be related to you not being very good with computers and we would have been happy to assist you in resolving the issue but unfortunately the abuse directed at our staff makes it difficult to do so.

We would like to assure you that we are not a scam, we are a legitimate business and we take the security and satisfaction of our customers very seriously. We strive to provide the highest level of customer service, and we apologize if we did not meet that standard in your experience.

We understand that you have reported the issue to the police, trading standards and raised a fraud case with Visa. We respect your decision and we will fully cooperate with any investigation.

We would like to extend an invitation to reach out to us directly so we can assist you with any issues you may have experienced and help to resolve them to your satisfaction. You can reach out to an independent customer service agent here: coplandpost.com/reportaproblem or call our help line.

Best Regards
Copland Post

Detta är Trustpilot

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