Copland Post Omdömen 

272
•
TrustScore 3 av 5

3,0

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Copland is a scam company, if you do leaflet delivery please keep away from this company . Horrendous experience. Do not believe anything they say.

Betygsatt 5 av 5 stjärnor

The new platform is very nice to use and I find their team trustworthy. I think mr William Radley has turned it around by getting rid of Folk as they often made poor decisions and the new platform is... Se mer

Betygsatt 1 av 5 stjärnor

Absolutely terrible company! DO NOT USE! We have lost £1000's to this awful company through our business! We ordered marketing materials to be printed and delivered, they have been ignoring calls, mes... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

It was easy to order online but felt the areas a bit slow. I then get an email a few weeks later asking for my experience and to recreate my account on their new platform. Definitely worth it and sad... Se mer

Företagsinformation

  1. Reklambyrå
  2. också i
  3. Designbyrå
  4. Direktreklam
  5. Grafikaffär

Skrivet av företaget

Copland Post allows you to connect with your customers in the communities you care about by sending your message directly through their doors. You can create a campaign from a collection to delivery, or start from scratch with design and printing services too. Define your audience, analyse your reports and track your deliveries live.


Kontaktuppgifter

3,0

Medel

TrustScore 3 av 5

272 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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3,0

Alla omdömen

(272)

1 omdöme under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Couldn’t have been simpler really

Couldn’t have been simpler really. Called them up to make a booking over the phone as I don’t rate their campaign creator but that’s just me not them. After they set it up for me I was sent a link and added my areas I didn’t like how I was fixed to only radius or post codes though as I wanted specific roads, they added these for me too. Entire process probably took 20 minutes and I’m a very happy customer. Cheers guys I owe you one!

23 oktober 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

FRAUD SCAMMERS PLEASE AVOID. FILING A COUNTY COURT CLAIM!

This is my second review as they emailed me and told me that if I delete my review they will refund my money and this still hasn’t happened, I wish I had researched them before handing my money over.
I am owed a refund of £432 which they agreed to process and still haven’t since April 2022.
Unfortunately my bank said because I waited so long I can’t file a chargeback (they kept telling me they would process it and I trusted they would). So I am now going to file a trading standard complaint and a County Court Judgement claim to get back my money and damages/fees incurred.

Please please contact your bank asap if the same has happened to you. Or file a county court judgement and keep all the evidence. It’s not even about the money anymore, it’s the principle and I’m ready to put all resources into taking this up legally and lawfully to ensure they don’t get away with it.

2 april 2022
Omdöme utan inbjudan
Logotyp för Copland Post

Svar från Copland Post

We apologize for the negative experience you had with our product. We take all feedback seriously and will use your comments to improve our service.

At Copland Post, we strive to provide the best possible experience for our customers. If you have any further concerns or issues, please don't hesitate to reach out to us at support.coplandpost.com. Our team is available to assist you and address any concerns you may have.

Thank you for bringing this to our attention. We value your feedback and look forward to the opportunity to serve you better in the future.

Sincerely,
The Copland Post team

Betygsatt 1 av 5 stjärnor

SCAM DO NOT USE!!!! Absolutely terrible company

Absolutely terrible company! DO NOT USE! We have lost £1000's to this awful company through our business! We ordered marketing materials to be printed and delivered, they have been ignoring calls, messages, emails, support chats. Print and delivery was supposed to be completed over a month ago. Still nothing and no good reasons. Obviously a massive SCAM! The staff are extremely rude, and is extremely unprofessional save your money and go elsewhere!

14 september 2022
Logotyp för Copland Post

Svar från Copland Post

Thank you for taking the time to share your feedback with us. We apologize that your experience with our website did not meet your expectations.

At Copland Post, we take all feedback seriously and will work to address the issues you have raised. If you would like to discuss your concerns further, please reach out to us at support.coplandpost.com. Our team is available to provide assistance and address any issues you may have.

We value your business and hope to have the opportunity to serve you better in the future.

Sincerely,
Copland Post

Betygsatt 1 av 5 stjärnor

SCAM BUSINESS COPLAND POST

SCAM - BUSINESS COPLAND POST.
Paid upfront to set up a delivery Campaign . Never Delivered any of the material just excuse after excuse. Email after Email numerous Phone calls still no delivery. Also the materials was never returned. All the shocking reviews is real please don’t use any of Copland Post Services as they are a Scam Company
Report to Trading Standards Action Fraud Citizen Advise if you were Scammed by COPLAND POST
Use any other Company DO NOT USE COPLAND POST ITS A SCAM.
KEEPS CHANGING THE BUSINESS NAME PREVIOUSLY CALLED RADLEYPOST LIMITED AND RADLEY ONLINE LIMITED SCAM!!!

3 oktober 2022
Omdöme utan inbjudan
Logotyp för Copland Post

Svar från Copland Post

We apologize for the negative experience you had with our company. At Copland Post, our goal is to provide top-notch service to all of our customers, and it sounds like we failed to do so in your case.

We take all feedback seriously, and we will be sure to address the issues you raised in your review. In the meantime, if you need any further support, please don't hesitate to reach out to us at support.coplandpost.com. Our team is standing by and ready to help.

Thank you for bringing this to our attention. We hope to have the opportunity to make things right and provide you with the excellent service you deserve.

Sincerely,
Copland Post Customer Support

Betygsatt 5 av 5 stjärnor

I was a little surprised they asked me…

I was a little surprised they asked me for a review as it wasn’t a great start, however they put my problem right and was able to sort out the collection delay with my boss. We’re helpful too when I needed something sorted as I didn’t add a bleed to the artwork and it needed to be reprinted. Anyway it was a good service whatever the problems and happy to leave them a positive review just for that.

3 oktober 2022
Omdöme utan inbjudan
Logotyp för Copland Post

Svar från Copland Post

Thank you for the feedback Faith. Sorry to hear you were having trouble initially. We are continuously improving our services using the feedback we receive from our valued customers. For any further queries, feel free to contact us at 0800 011 9651 or alternatively, email us at support@coplandpost.com.

Betygsatt 5 av 5 stjärnor

Fast delivery and got a great discount…

Fast delivery and got a great discount as a first time customer. Wonderful service!!

12 oktober 2022
Omdöme utan inbjudan
Logotyp för Copland Post

Svar från Copland Post

Thank you for the feedback, Lindsay. We are glad to hear about your pleasant experience with us. For any queries, feel free to contact us at 0800 011 9651 or alternatively, email us at support@coplandpost.com.

Betygsatt 5 av 5 stjärnor

I was very happy with material weight…

I was very happy with material weight and the delivery was fast and easy. I placed the order bout July time and often used them during the summer heatwave. Good results but not so good at the moment with customer problems and heating bills going up. Have asked for help on billing

4 oktober 2022
Omdöme utan inbjudan
Logotyp för Copland Post

Svar från Copland Post

Thank you for reaching out Alice. We are continuously improving our services using the feedback we receive from our valued customers. For any further queries, feel free to contact us at 0800 011 9651 or alternatively, email us at support@coplandpost.com.

Betygsatt 5 av 5 stjärnor

Wonderful experience as usual from…

Wonderful experience as usual from Copland Post. Last week we had a new campaign in swansea and the dates and timings were perfect. Collection was very smooth too and a much better experience that in the past. Super site and quick service thank you

13 oktober 2022
Omdöme utan inbjudan
Logotyp för Copland Post

Svar från Copland Post

Thank you for the review, Brett. We are glad to hear about your pleasant experience with us. We are continuously working to improve our services with the help of the feedback we receive. For any further queries, feel free to contact us at 0800 011 9651 or alternatively, email us at support@coplandpost.com.

Betygsatt 1 av 5 stjärnor

I have already posted a review about…

I have already posted a review about this company. I booked them to deliver leaflets for me and they never turned up. I rang them on the day and spoke to someone who seemed to have trouble speaking because he had a sore throat. When he answered the phone he just said Hello, didn't identify his company or name which was my indication that this isn't a reputable company. I had to ask if I was speaking to the Copland Post. He fobbed me off anyway and told me that my leaflets would be picked up later that day. They didn't show. They made no attempt to let me know that they were unable to fulfill the leaflet drop and only began to respond to emails when I persisted. I sent them an email that Trading Standards recommended giving them the opportunity to make things right as per their terms and conditions. I would seriously urge you to read these because they leave you wide open to being completely let down.
They asked me to rebook the order. I followed the link they gave me but now they've sent me an invoice for another £30 to fulfill an order that I have already paid for and they failed to honour.
Don't waste your money. No customer service to speak of and I don't think they can care less.

8 oktober 2022
Logotyp för Copland Post

Svar från Copland Post

Thanks for reaching out to us. Sorry to hear about the trouble you faced with your campaign. We are continuously improving our services with the feedback we receive from our valued customers. Please contact us at 0800 011 9651 or email us at support@coplandpost.com so we can further assist you.

Betygsatt 5 av 5 stjärnor

Good experience so far

Good experience so far. Helpful support centre when i had a question about printing times

4 oktober 2022
Omdöme utan inbjudan
Logotyp för Copland Post

Svar från Copland Post

Thank you for the review, Jack. We are glad to hear about your pleasant experience with us. We are continuously working to improve our services with the help of the feedback we receive. For any further queries, feel free to contact us at 0800 011 9651 or alternatively, email us at support@coplandpost.com.

Betygsatt 1 av 5 stjärnor

SCAM SCAM SCAM

SCAM SCAM SCAM! DO NOT USE THIS COMPANY! I have paid for delivery of my leaflets (as they require payment upfront before delivery) however they have failed to pick up leaflets on 3 separate occasions and have refused to issue a refund despite numerous requests. They do not answer the phone or reply to emails once they have your money. I will be reporting this to Trading Standards and the police. I found out this company have changed their name twice recently - RadleyPost Ltd & RadleyOnline Ltd, which should ring alarm bells. I wish I had known this before handing over money to these scammers.

3 oktober 2022
Logotyp för Copland Post

Svar från Copland Post

Thank you for raising your concern, Jason. Sorry to hear about your experience with us. We are continuously improving our services with the feedback we receive from our valued customers. Please contact us at 0800 011 9651 or email us at support@coplandpost.com so we can further assist you.

Betygsatt 1 av 5 stjärnor

I did not receive the service I paid for

Unfortunately, I have had a really bad experience with this company. I paid up front and after many emails, calls and lots of frustration and stress they did not do what I paid them to do. They failed to collect my leaflets three times and did not get back to me when they said they would on more than three occasions. I have no idea why they treated me so poorly as they did not explain. I have not got the service I paid for, and I have not had confirmation of when I will be refunded. I hope they will do the right thing and refund me.

27 september 2022
Omdöme utan inbjudan
Logotyp för Copland Post

Svar från Copland Post

Thank you for reaching out, Oliver. Sorry to hear about your experience with us. We are continuously improving our services with the feedback we receive from our valued customers. Please contact us at 0800 011 9651 or email us at support@coplandpost.com so we can further assist you.

Betygsatt 4 av 5 stjärnor

Happy with the service

I believe this is a good way of making money

22 september 2022
Omdöme utan inbjudan
Logotyp för Copland Post

Svar från Copland Post

Thank you for the review, David. We are glad to hear about your pleasant experience with us. We are continuously working to improve our services with the help of the feedback we receive. For any further queries, feel free to contact us at 0800 011 9651 or alternatively, email us at support@coplandpost.com.

Betygsatt 1 av 5 stjärnor

SCAM SCAM SCAM

SCAM SCAM SCAM. PLEASE DO NOT DO BUSINESS WITH THESE SCAM ARTISTS. Looks like they have created fake reviews to improve their trust score. These guys took my mo ey and never ever provided the service they promised. Always spoken to a Liam Jones through emails etc. He promised I would get a refund. Spoken to him today and he stated he couldn't find my account at all, even though we've spoken at length through emails and incredibly stated "It's only £90, it's not a lot of money really." They will take your money and act so dismissive and patronising when trying g to get it back. You never will. Please co tact your banks if you're in the same boat and request a charge back for the payment you have made. Legal actions to get these scammers shut is pending.

13 september 2022
Logotyp för Copland Post

Svar från Copland Post

Thank you for your feedback. We apologize for any inconvenience you may have experienced with our service. We take all customer feedback seriously and will do our best to address your concerns. If you need further assistance, please don't hesitate to contact our support team at support.coplandpost.com. We are always happy to help. Thank you for choosing Copland Post.

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