Copland is a scam company, if you do leaflet delivery please keep away from this company . Horrendous experience. Do not believe anything they say.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The new platform is very nice to use and I find their team trustworthy. I think mr William Radley has turned it around by getting rid of Folk as they often made poor decisions and the new platform is... Se mer
Absolutely terrible company! DO NOT USE! We have lost £1000's to this awful company through our business! We ordered marketing materials to be printed and delivered, they have been ignoring calls, mes... Se mer
Företaget har svarat
It was easy to order online but felt the areas a bit slow. I then get an email a few weeks later asking for my experience and to recreate my account on their new platform. Definitely worth it and sad... Se mer
Företagsinformation
Skrivet av företaget
Copland Post allows you to connect with your customers in the communities you care about by sending your message directly through their doors. You can create a campaign from a collection to delivery, or start from scratch with design and printing services too. Define your audience, analyse your reports and track your deliveries live.
Kontaktuppgifter
Kemp House, EC1V 2NX, London, Storbritannien
- 02045383385
- hello@coplandpost.com
- coplandpost.com
3,0
Medel
272 omdömen
Ingen aktuell inbjudningshistorik
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Scam people beware
Copland is a scam company, if you do leaflet delivery please keep away from this company . Horrendous experience. Do not believe anything they say.
14 november 2025
Omdöme utan inbjudan
Do not use
Do not use. Absolute scammers. How this business is still in business is beyond me. Before you do business with these crooks, take a look at the other reviews. We're still waiting on a refund.
3 mars 2025
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SCAM
SCAM - Never delivered the service and unresponsive when requesting a refund. AVOID
19 september 2023
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Since placing my order I have received…
Since placing my order I have received no update, and the contact emails are not responded to, all contact numbers are unmanned
28 maj 2024
SCAM!
SCAM!
I contacted Copland Post for a refund via Copland Post support site as they requested me to and on the 30th of May William Radley messaged me back saying
Thank you for your message. We are currently assessing your case and you should expect a response soon. Just to let you know, we are experiencing a high volume of requests at the moment, which has caused some delays in our response times.
I have reported it to watchdog now. AVOID THIS COMPANY AT ALL COSTS!!!
30 maj 2024
Omdöme utan inbjudan
Scam. AVOID THIS COMPANY.
Scam. Never delivered on what was agreed in the contract. Eventually asked for a refund after multiple 'delays.' An employee via email agreed to a refund, said it had been processed and should be coming back to us within 5 working days, but it never did. Chased it up, said it's been passed on and to, her boss, the Director, and told me to contact him directly. Multiple calls, emails, letters were completely ignored and never gotten back to.
Do not use this company—they are scam artists, will take your money, not deliver, then go on to completely ignore you.
6 juni 2024
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SCAMMER VERSION 2
I have a previous review regarding Copland Post describing how I have been scammed by this company in November 2023. I asked for a refund since then and nothing.
They have contacted me recently to take down the post on TrustPilot (I won't do it) as they are working to issue the refund. Today (4th of June) I received a notification from their system saying the case has been resolved but no refund, no explanation of what happened with the campaign.
I am so fed up of this company.
Guys, please please do not let this happened to you. Stay away from Copland Post. Otherwise, you will regret it.
4 juni 2024
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I really want to thank Mr William as he…
I really want to thank Mr William as he was very supportive and patient . What I did like the most is that the moment I explained for him what is the service that I’m offering he immediately did the right leaflets design for me I’m soooo happy . I do highly recommend Copland post ( peace of mind ) thanks
13 maj 2024
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This scammer uses deception strategies
This scammer uses deception strategies, always offering excuses and new deadlines, making the victim feel hopeful, believing that they will be reimbursed, so that the victim gets tired of all the inconvenience and gives up on the dispute. It has a series of other brands with the same occurrences, just search. Several people are looking for him.
14 december 2023
Omdöme utan inbjudan
Svar från Copland Post
Dear Eric,
We are deeply troubled by the issues you’ve outlined in your review. At Copland Post, we pride ourselves on our integrity and transparency, and the scenario you’ve described is alarming to us.
We take such feedback with the utmost seriousness and would like to address your concerns as swiftly as possible. We urge you to get in touch with us directly through coplandpost.com/support so we can thoroughly investigate and provide a resolution.
Please know that every review is important to us, as we continually strive to improve our services. We are here to support you and would like the opportunity to resolve any issues you’ve faced.
Sincerely,
The Copland Post Support Team
rubbish service.waiting the refund over…
rubbish service.waiting the refund over 5 months.they said refund takes about 5weeks.but now is ove 5months.nobody answer the phone call.nobody reply the email.this is scammmmmer
18 december 2023
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Svar från Copland Post
Dear lifesop,
We are truly sorry to hear that you have not received your refund and for any inconvenience this has caused. We assure you that it is not our intention to overlook any customer communications or refund requests.
Please allow us to look into this immediately. For privacy and security reasons, we ask you to remove your personal contact details from this public platform and instead, kindly reach out to us through our official support channel at coplandpost.com/support. We will prioritise your request to ensure that your refund is processed promptly.
Thank you for your patience, and we look forward to resolving this matter to your satisfaction.
Sincerely,
The Copland Post Support Team
Svar från Copland Post
Dear Lily Forest Care,
We’re thrilled to hear that you are enjoying our service! It’s always encouraging to know that our efforts are making a positive impact. Thank you for taking the time to share your experience.
Should you need further assistance or have any suggestions, please feel free to reach out. We’re here to ensure that your experience remains excellent.
Warm regards,
The Copland Post Support Team
Scammers
PLEASE, PLEASE, PLEASE
I AM BEGGING YOU TO
STAY AWAY FROM COPLAND POST!!!!!!!!!
I had a campaign (number 1024) set up by Copland Post (previously Copland Ads). They are the most unprofessional and deceitful people ever seen.
This campaign was meant to start 10th of November. It was so easy for them to collect the money a week before but FAILED to DELIVER or to EVEN START THE CAMPAIGN 3 weeks after the 10th of November. Their app to track the leaflets distribution was not working and they could not give any UPDATE on the campaign until today: 01/04/2024. They did not distribute anything.
I asked for a refund since December and they said they will take care of it but it was just to calm me down cause they know they were guilty. I sent so many emails, call them so many times but nothing has been done until now.
So not only they did not do the job at all, additionally they do not want to issue any kind of refunds. And because I was the one suggesting Copland Post in my organisation, my colleagues do not see that well and they do not know what to believe. They think I failed without knowing in reality that COPLANDPOST is a bunch of SCAMMERS.
11 november 2023
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Svar från Copland Post
Dear Jean Rubens Surpris,
We are truly sorry to read about your experience. It is clear that we have significantly fallen short of our commitment to providing reliable and professional service. Please accept our deepest apologies for the frustration and inconvenience this has caused you.
We take your feedback seriously and would like to urgently address your concerns. We ask you to reach out to us through our official support channel at coplandpost.com/support. Our team will prioritize your case to ensure that your refund is processed as swiftly as possible and that any further concerns are immediately addressed.
Your trust in Copland Post is of the utmost importance to us, and we are dedicated to resolving this matter to your satisfaction.
Sincerely,
The Copland Post Support Team
STAY AWAY FROM THIS COMPANY !!!!!!
STAY AWAY FROM THIS COMPANY!!!!!!!!!
They are the most unprofessional and deceitful people ever seen. They collect your money and leaflets and will never distribute. They will keep on postponing and when you ask for a refund they will tell all sort of stories about their policies. They just act as scammers. It's like they delay things on purpose so you are discouraged and when you ask for refund they will tell you that their policies don't allow the refund.
Anyway if I don't get my money refunded I will take the matter to court.
9 november 2023
Svar från Copland Post
Dear Joseph,
We are very distressed to hear about your experience and truly apologize for any inconvenience and frustration this has caused. It is concerning to us that you feel our service has been unsatisfactory, and we take your situation very seriously.
At Copland Post, we aim to resolve issues swiftly and transparently. We urge you to contact us directly through coplandpost.com/support so we can address your concerns regarding the refund process immediately.
We appreciate your patience and the opportunity to make this right. We are committed to ensuring that all your concerns are dealt with to your satisfaction.
Kind regards,
The Copland Post Support Team
Highly recommended working with CoplandPost
Enjoy working with CoplandPost! My experience so far has been great and their support is excellent as they are always on top to make sure their agents have a great working experience. Very friendly, communication is extremely responsive and they are always there to resolve any issues. You get paid very fast and they ensure you’ve received it!
20 oktober 2023
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AVOID this company
AVOID! Worst experience I've ever had using a company. They failed to deliver on 2 campaigns, then they agreed to issue a refund for both campaigns, but only refunded one. I've spent the best part of a month chasing them and eventually have submitted a claim at a small claims court.
DO NOT USE
29 september 2023
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Svar från Copland Post
Dear Zoe,
We are genuinely sorry to hear about your experience with Copland Post. Transparency, accountability, and the highest quality service are core values we hold dear. We regret that we were unable to meet your expectations and that it led to such an unfortunate situation.
Firstly, I must clarify that we are not scammers; our team is committed to delivering the best possible service to our clients. The name change from RadleyPost to Copland Post was part of a rebranding effort to better reflect our expanded range of services, and we have always strived to maintain a high level of transparency with our customer base.
Regarding your specific concerns, it is disheartening to learn that you experienced 'technical issues' and challenges related to the absence of agents in your area. Rest assured that we take such complaints very seriously and are actively investigating the matter to identify where we went wrong and ensure this does not happen again.
As for the refund and legal proceedings, I assure you we intend to resolve this matter amicably and promptly. Our customer service team will reach out to you as soon as possible to discuss this issue in greater detail and work on finding a satisfactory resolution.
Your feedback is invaluable as it helps us identify areas for improvement. We genuinely appreciate the opportunity to make things right and regain your trust. Once again, we apologize for the inconvenience you have experienced.
Best regards,
Copland Post
I do NOT recommend!!
Booked a mass leaflet campaign delivery with them. They assured me that it would take 14 days for our leaflets to be delivered. This never happened. We instructed them in the beginning of June. It is now nearly August and the leaflets still have not been delivered. They have now changed the estimated completion date twice and when I brought this up and complained about them not upholding their side of the agreement they said I was being difficult over the phone. After the first time that they changed the completion date they assured me that they have made improvements to their online platform. Their website doesn't function correctly and is extremely difficult to navigate, still to this day.
I have now reached the end of my patience with them after the second time of them delaying the completion date for our campaign, all without informing our company of such delays throughout. They have negatively impacted our brand's reputation.
If I could give 0 stars, I would. Extremely poor service and very unprofessional staff who blame you for pointing out their unprofessionalism and lack of attention to detail.
I do NOT recommend!!
27 juli 2023
Svar från Copland Post
Dear Customer,
We sincerely regret to hear about the unfortunate experience you've had with your leaflet campaign through Copland Post. We aim to provide top-tier service to all our clients and it's disheartening to know that we fell short in your case.
To begin, we apologize for the multiple delays in your campaign and the inconvenience it has caused you and your brand. This is certainly not the standard of service we strive to deliver, nor is it acceptable that you were not duly informed about the delays. We take full responsibility for this oversight and assure you that internal reviews are already underway to prevent this from happening in the future.
Regarding your comments on our online platform, we appreciate your feedback and will look into the issues you’ve pointed out. We are always working to improve our platform's functionality and ease of use, and your input will be invaluable in guiding those improvements.
We also deeply regret the unprofessional treatment you claim to have received from our staff. Customer service is of paramount importance to us, and it is unacceptable that you felt blamed for pointing out legitimate concerns.
We take all customer reviews seriously and your comments will be used to conduct a thorough internal review so that we can pinpoint and address our weaknesses. Please know that our customer service team will be in touch to discuss how best to rectify this situation to your satisfaction.
Once again, we apologize for the difficulties you’ve encountered and appreciate your patience as we work diligently to make things right.
Best regards,
Customer Service Team
Copland Post
www.coplandpost.com
GREAT COMPANY
well coordinated company i had a great time working for copland post. the app is easy to navigate and the agents are polite and work efficiently
25 maj 2023
Omdöme utan inbjudan
Its very good team.work nicely door to…
Its very good team.work nicely door to door publicity.
4 maj 2023
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Working environment
Their way of working is very good. As well as timing is flexible.
They pay on time.
7 maj 2023
Omdöme utan inbjudan
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