Rebecca was curtious, processional, approachable and very easy to talk to. She was on time and explained everything in easy to understand terminology. We felt she was very trustworthy and we felt con... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Catherine at Middleton was really helpful from the very start, and helped us sort everything out with no fuss or hassle. All staff were professional, courteous and friendly. They went out of their way... Se mer
It was just the lady who dealt with me, made my experience if i was going co-op for a packet of rich tea biscuits.it was a shame I didn't take some with me when I went for my funeral plan, as the Lov'... Se mer
We were treated so well by Co-op Manchester (Levenshulme - Errwood Road) from the very start of our dealings with them after the sudden and unexpected death of a family member. They were thoro... Se mer
Företaget har svarat
4,7
Utmärkt
6 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Cremation plan options
All aspects of my requirements discussed in full outlining the + & - of each option. Meeting conducted in a very constructive manner.
17 september 2026
Omdöme utan inbjudan
Svar från Co-op Funeralcare
Hi Michael,
We're pleased to hear that all aspects of your requirements were discussed fully and that the advantages and disadvantages of each option were clearly outlined. It's great to know that you found the meeting constructive and informative.
Best, ^Elan
Extremely friendly and helpful staff…
Extremely friendly and helpful staff who helped me make the best choices for me
16 september 2026
Omdöme utan inbjudan
Svar från Co-op Funeralcare
Hi there, thank you so much for leaving us a positive review. I'm pleased to hear you found our staff to be friendly and helpful when making your choices 💙 ^Take care, Michelle.
The staff and the service they give is…
The staff and the service they give is excellent
1 september 2026
Omdöme utan inbjudan
Svar från Co-op Funeralcare
Hi Janet, I'm so glad to hear you found our staff and service to be excellent. Thank you so much for leaving us a review, we really appreciate it 💙 ^Take care, Michelle.
The Information was explained clearly
The Information was explained clearly. Wasn't rushed and was patient as there was an Internet issue
20 september 2026
Omdöme utan inbjudan
Svar från Co-op Funeralcare
Hi Belinda, Thank you for taking the time to share your feedback.
We're pleased to hear that the information was explained clearly and that our colleague was patient and took the time to make sure you didn't feel rushed.
Thank you for choosing Co-op Funeralcare.
Take care, ^Elan
Wife's funeral
From start to finish the arrangement and conduct of my wife’s funeral by the Totton branch was excellent. Kindness and consideration was displayed by all concerned at each stage; from presentation and viewing at the funeral home through the family interment to the arrangements for the subsequent memorial service. I couldn’t rate more highly the professionalism, efficiency, facilities and transport. Thank you.
26 september 2026
Omdöme utan inbjudan
Svar från Co-op Funeralcare
Hi Lionel, I'm so glad to hear you had a positive experience with our Totton branch. We really appreciate your kind words, thank you so much 💙 ^Take care, Michelle.
Funeral plan
Very easy to do, good website, easy to follow. Friendly customer service when phoned to double check something. Funeral pack when arrived in post very informed. Highly recommend no problems so far.
24 september 2026
Omdöme utan inbjudan
Svar från Co-op Funeralcare
Hi Thereza, thank you so much for leaving us a review. I'm pleased to hear you had a positive experience with our website and customer services team 💙 ^Take care, Michelle.
All services were visible and easy to…
All services were visible and easy to arrange
25 september 2026
Omdöme utan inbjudan
Svar från Co-op Funeralcare
Hi Kenny,
Thank you for taking the time to leave us a review.
We're pleased to hear that you found all the services clear and easy to arrange. It's great to know that the process felt straightforward for you.
Thank you for choosing Co-op Funeralcare.
Best, ^Elan
Amazing service
Amazing service. Amazing staff and made us feel at ease in such a horrid time. Thank you so much!
28 september 2026
Omdöme utan inbjudan
Svar från Co-op Funeralcare
Hi Lisa,
Thank you for taking the time to share your lovely feedback.
We're very sorry for your loss. We're pleased to hear that our amazing team helped you feel at ease during such a difficult time. It's wonderful to know that you felt so well supported throughout.
Take care, ^Elan
All very easy
All very easy, and the chap who dealt with me over the phone was good (James, I think? Can't remember now, sorry). Anyway, I bought the most basic option, which I found to be the cheapest option on the market. I got peace of mind immediately, all paid for, job done - boom. Thanks.
24 september 2026
Omdöme utan inbjudan
Svar från Co-op Funeralcare
Hi Heather,
We're pleased to hear that you found the process easy and that our colleague was helpful over the phone. It's great to know that you were able to choose an option that suited your needs and that having everything arranged has given you peace of mind.
Best, ^Elan
Very knowledgeable service kind and…
Very knowledgeable service kind and understanding service manager. Excellent
14 september 2026
Omdöme utan inbjudan
Svar från Co-op Funeralcare
Hi Sidney,
We're pleased to hear that you received such a knowledgeable, kind and understanding service from our Service Manager. It's wonderful to know you were so happy with the support you received.
Take care, ^Elan
Made me feel very good relax
Made me feel very good relax
I told the young lady what I wanted
And there were no problems
She put my mind at rest
And we went through it all
24 september 2026
Omdöme utan inbjudan
Svar från Co-op Funeralcare
Hi Norman,
Thank you for taking the time to share your feedback.
We're pleased to hear that our colleague made you feel relaxed and put your mind at rest. It's great to know that she took the time to go through everything with you and that your wishes were understood.
Thank you for choosing Co-op Funeralcare.
Best, ^Elan
the kindness expressed by there rep…
the kindness expressed by there rep ,patience ,and advice cannot fault the lady
24 september 2026
Omdöme utan inbjudan
Svar från Co-op Funeralcare
Hi there, Thank you for taking the time to share your feedback.
We're pleased to hear that you were so impressed by the kindness, patience and advice provided by our representative. It's lovely to know that you felt well supported throughout your experience.
Thank you for choosing Co-op Funeralcare.
Take care, ^Elan
Arranged I funeral plan on line and it…
Arranged I funeral plan on line and it was a very easy procedure and a reasonable price
30 september 2026
Omdöme utan inbjudan
Svar från Co-op Funeralcare
Hi Ian, thank you for taking the time to leave us a review. I'm glad to hear you had a positive experience arranging your plan online with us 💙 ^Take care, Michelle.
Excelent service
Friendly sales person chatted and got to.know a little about myself and my uncle who the funeral was being organised for .
Not pushy or hard selling .
Made a dificult task easy .
Would recomend
22 september 2026
Omdöme utan inbjudan
Svar från Co-op Funeralcare
Hi Bill, thank you for your kind words. I'm glad to hear you had a positive experience with our team 💙 ^Take care, Michelle.
What I wanted with the minimum of fuss.
22 september 2026
Omdöme utan inbjudan
Svar från Co-op Funeralcare
Hi there, Thank you for taking the time to leave us a review.
We're pleased to hear that everything was arranged as you wanted, with the minimum of fuss. We understand how important it is for the process to feel straightforward and manageable.
Thank you for choosing Co-op Funeralcare.
Best, ^Elan
Well I've brought my cremation plan
Well I've brought my cremation plan, no problem, supposed to get email within 2 days, nothing, tried to email you, got sent back, and your asking for a review? Also wanted to take out another policy for wife, your not doing very Good
26 september 2026
Omdöme utan inbjudan
Svar från Co-op Funeralcare
Hello Paul,
Thank you for taking the time to leave a review.
I'm sorry to hear you've not received your plan documents and that you've been unable to get in touch with us. I can appreciate how frustrating this must be, particularly when you're considering taking out a second plan for your wife.
As we're unable to access your account details or contact you directly from a Trustpilot review, please get in touch with us via www.coop.co.uk/funeralcare/contact-us so we can look into this for you and ensure you've received everything you need.
^Take care, Becs
I have severe hearing disability and I…
I have severe hearing disability and I found that using the website very easy to use rather than speaking to a member of staff over the phone in which I loathe.
26 september 2026
Omdöme utan inbjudan
Svar från Co-op Funeralcare
Hi Stephen, I'm so glad to hear you had a positive experience with our website. Thank you so much for taking the time to leave us a review 💙 ^Take care, Michelle.
I know I can rely on the CO-OP
I know I can rely on the CO-OP. I used them for my husband’s funeral, which was coordinated with the friendly and helpful team. Everything was just how my husband wanted it. Exceptional service.
24 september 2026
Omdöme utan inbjudan
Svar från Co-op Funeralcare
Hi Michael,
Thank you for taking the time to share such thoughtful feedback.
We're very sorry for the loss of your husband. We're pleased to hear that our friendly and helpful team coordinated everything so carefully and that the funeral reflected your husband's wishes. It's wonderful to know that you felt able to rely on us and received exceptional service.
Take care, ^Elan
Patient and sympathetic
A very understanding, tolerant and patient member of staff who worked through the necessary questions and paperwork with us.
24 september 2026
Omdöme utan inbjudan
Svar från Co-op Funeralcare
Hi there, I'm so glad to hear you had a positive experience with our team. Thank you for taking the time to leave us a review, we really appreciate it 💙 ^Take care, Michelle.
Information communicated clearly
Information communicated clearly. Website was easy to navigate.
22 september 2026
Omdöme utan inbjudan
Svar från Co-op Funeralcare
Hi Dave, thank you so much for leaving us a positive review. I'm pleased to hear you found our site informative and easy to navigate 💙 ^Take care, Michelle.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.