Cookiebouquet Omdömen 951

TrustScore 3 av 5

2,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Sent a bouquet to my daughter’s dorm and they delivered UPS to university mail system in a box instead of to her dorm so a valentines cookie bouquet will not be received until after the holiday weeke... Se mer

Företaget har svarat

Betygsatt 3 av 5 stjärnor

I received a bouquet of sugar-free chocolate chip cookies. The presentation was fabulous and I've enjoyed the cookies I ate. I've had better tasting sugar-free cookies and these were maybe a little... Se mer

Betygsatt 5 av 5 stjärnor

My mom just loves your cookie bouquets <3 She's always really excited when I give it to her. And I totally get it, because your cookies taste great. My favorite cookies are peanut butter cookies. They... Se mer

Betygsatt 1 av 5 stjärnor

Do not use this company for hospital deliveries. We paid 40$ extra to get them to a child at MD Anderson. Supposedly the cookies were delivered to a name we don’t know. There was no picture of drop o... Se mer

Företagsinformation


Kontaktuppgifter

2,9

Medel

TrustScore 3 av 5

951 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Would purchase again

Cookies were delivered on time, intact, and were arranged beautifully. Made a friend very happy after her surgery.

19 juli 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Cookie Bouquet is AMAZING

Cookie Bouquet is AMAZING! I ordered a bouquet for my team at work and they loved the cookies. Not only are they super cute, but they are soft and taste homemade. Delicious!! I will definitely be purchasing again.

18 juli 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing

Amazing! Great customer service and and wonderful products. Will definitely order again.

18 juli 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Was very satisfied!!

Was very satisfied with the whole process. The girl that I spoke to on the phone to place my order was very helpful. The delivery did take place on the date that I was told. The recipient was very pleased with the cookie basket.

5 juli 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I choose Cookiebouquets the cookies are just right.

I choose Cookiebouquets because the cookies look like they are normal size cookies, are individually wrapped, have a variety of flavors and have a lot of different themes. I really, really appreciate these features. I ordered a birthday arrangement to be delivered to my son in a different state. Cookiebouquet kept me updated with the shipping, especially with the tracking number. The order was delivered to my son on the day I requested, and his office raved about how cute it was and how tasty the cookies were. I am so glad I choose Cookiebouquets. And bonus, I live in Ohio and can support an Ohio company.

5 juli 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Experience

The photos that our daughter and daughter-in-law sent of their two different cookie bouquets showed that they looked exactly like the photos on Cookie Bouquets's website. My daughter said the cookies were good. If they were warmed for about 20 seconds, the almond flavor of the cookies came out. Each of the bouquets was delivered on time - one in Illinois; the other in Texas, and were ready to ship within 3-4 days after they were ordered. I highly recommend this company.

3 juli 2018
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great gift for a wedding shower

Great gift for a wedding shower. All the flower girls got a cookie. They were THRILLED. Delivered to Central Valley in CA and all was PERFECT and on time.

2 juli 2018
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I ordered a bouquet for my dad for…

I ordered a bouquet for my dad for Father’s Day. I was out of the country until yesterday. When I visited him, I asked my mom how they liked the bouquet. She said they never received one. *update They didn’t receive them. Did the delivery guy ring the bell? They were home that morning. These were overly expensive anyway—over 70 bucks for 6 cookies, but I knew I couldn’t be there for Fathers Day, and I wanted to send something special. Also I have had no communication from you until I posted on this trust pilot site.**I was out of the country until yesterday. I called as soon as I returned and found out. I left a message. Obviously I cannot say that they were stolen. What I can say definitively is that my parents did not receive them, and my bank account was charged. Where do we go from here?

26 juni 2018
Omdöme utan inbjudan
Logotyp för Cookiebouquet

Svar från Cookiebouquet

Paula,
Will you ask them again because we are showing that the bouquet arrived at 10:34 am to there front door. Sometimes when you say bouquet people think flowers and not cookies. Please let us know as this should have been delivered to them.

Paula
We didn’t have any communication because we didn’t know anything went wrong. From our end the package showed delivered and we had no way of knowing that anything happens until you did. I apologise for that but from our side it showed delivered and nothing to the contrary. Did you ask them if they got cookies because if they didn’t the package may have been stolen.
Thank you,

Paula
I have already filed the claim with FedEx and they will do there Investigation and talk to the driver. Once that is done and we find out that they were stolen as this dose happen from time to time. We will issue a refund for you. I apologise for the inconvience and we can get this taken care of for you. I apologise for emailing back and not calling back our phones were knocked out today by someone who hit the telephone poll infront of our building. We should be able to get this taken care of again I apologise for the inconvience.

Thank you

Paula,
FedEx just contacted me this morning and I explained what happened that they did not receive any package from us. They should be contacting your parents soon about the order and then they will get back to us vary shortly about the order.

Thank you,

Betygsatt 1 av 5 stjärnor

I ordered a bouquet for my husband for…

I ordered a bouquet for my husband for Father's Day as he was working out of town. I was so excited to surprise him with this treat. I never received a confirmation email or an email when it shipped/ delivered. When delivered, It was the mug, but not the cookies I ordered and I would have appreciated an email stating what they substituted. My husband was not impressed with the quality of the cookies as they were very dry. I expected excellence with the amount I paid for the bouquet and delivery.

22 juni 2018
Omdöme utan inbjudan
Logotyp för Cookiebouquet

Svar från Cookiebouquet

Cyndee,
I just tracked the order and here is the email that all of the conformations went to Cyndee.eastin@gmail.com. Sometimes they get filtered into the spam folder. I also see that you ordered the fathers day mug with 7 cookies, is that not what arrived. We didn't have any orders this year that we had to substitute anything out. Were you expecting different cookies. I apologies for the inconveniences please let me know what arrived.
Thank you,

Betygsatt 5 av 5 stjärnor

Happy Birthday Banner Box

I purchased a Happy Birthday Banner cookie box for my 94 year old Aunt.
She raved and raved about the selection and freshness. Her favorite was the oatmeal raisin.

Thank you Cookiebouquets!!!

22 juni 2018
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Very happy. Would recommend highly!!!!

I had a very good experience with Cookiebouquets! My salesperson was unbelievably helpful. They are in Columbus, and I was ordering something for my niece's thirteenth birthday. I must add that my niece also lives in Columbus. I called about 12:30 pm, hoping to get delivery in two days, as she would be away the very next day (her actual BD--but I wanted her to be home to receive the delivery). To my great surprise and delight, the salesperson said they could get it out to her that very same day, by 5 pm. She did receive the cookies, around 3:30, and called me, so excited!! I could not have been more pleased with the service, and would highly recommend this company. My niece sent me a photo, and it was very pretty!
*my only reason for not giving 5 stars was that the cookies displayed in a box, not in a bouquet shape, as shown on the website. It was a small thing, but I was just a bit disappointed. But overall, they are great!!!

20 juni 2018
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer