Alisha adapted very well to my sometimes conflicting approach, but her patience got us there in the end. She was able to explain why many of the question didn't apply directly to my very simple situat... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We had an disagreement with the amount of SDLT our solicitor believed we should have been paying, they believed we should have paid £27k but we were sure it was only £12k. We spoke to Neil initially v... Se mer
Företaget har svarat
Such brilliant helpful people to deal with. When it comes to SDLT they certainly know their stuff and I was very quick to receive a response and confirmation SDLT Certificate and all done on a late Fr... Se mer
Företaget har svarat
Absolutely pleasure to deal with Compass. Not often you speak to agents who genuinely have your best interest at heart. From the first call to task completion fantastic customer service. If I could mo... Se mer
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Företagsinformation
Skrivet av företaget
We have designed the UK’s only accurate property tax calculator. SDLT, LTT and LBTT – our system allows you to calculate liability for any of these with certainty and confidence.
Kontaktuppgifter
Storbritannien
- support@compass.tech
- compass.tech
4,7
Utmärkt
143 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very helpful
21 augusti 2024
Svar från Compass
Thank you so much for the review! We are glad you had a good experience.
very nice thanks
16 augusti 2024
Svar från Compass
Thank you so much for the review! We are glad you had a good experience.
Very quick professional service
16 augusti 2024
Svar från Compass
Thank you so much for the review! We are glad you had a good experience.
Svar från Compass
Thank you so much for the review! We are glad you had a good experience.
Straight forward and helpful
From our first meeting to the end result, Compass were brilliant, especially Toby and James. The process was straight forward and it is helpful they make sure to have a follow-up meeting to confirm all the details you entered. Everything was done in just a few days. The price was quite reasonable as well.
6 augusti 2024
Svar från Compass
Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with Compass. The entire team strive to make the process as straightforward and efficient as possible, so it’s great to know we hit the mark. We’re also glad you found the follow-up meeting helpful and that everything was completed quickly. If you ever need assistance in the future, don’t hesitate to reach out. Thanks again for choosing Compass!
Very good customer service
Very good customer service
Polite, answered everything I asked and explained everything I needed explaining.
31 juli 2024
Svar från Compass
Thank you for your kind words and positive feedback! We're delighted to hear that you had a great experience with our customer service team. Our goal is always to provide clear, helpful, and friendly support to our clients, and it's wonderful to know we achieved that with you.
Understood our needs
Understood our needs
Took good care to understand our situation before coming up with an outcome in which we can have confidence.
30 juli 2024
Svar från Compass
Thank you for your thoughtful review. We're thrilled to hear that our team took the time to understand your needs and provided an outcome you can trust. Our priority is always to ensure we fully comprehend our clients' situations to offer the best possible solutions.
First class service
Very easy to understand and use , Kiara was wonderful to deal with and super helpful, for someone like myself who is going through this process for the first time , her knowledge, helpfulness and professionalism was invaluable to me . Thank you so much for making this a very easy process for me
23 juli 2024
Svar från Compass
Thank you for your wonderful feedback! We are delighted to hear that you found our service easy to understand and use. Kiara will be thrilled to know she made a positive impact on your experience. Her knowledge, helpfulness, and professionalism are indeed invaluable, especially for first-time buyers.
Staff really helpful and talked me…
Staff really helpful and talked me through the procedure with patience.
9 juli 2024
Svar från Compass
Thank you for your kind review! We're pleased to hear that our staff were helpful and patient in guiding you through the procedure. Our team strives to provide clear and supportive assistance to ensure our clients feel comfortable and informed.
Yesterday I spoke with Toby who was…
Yesterday I spoke with Toby who was absolutely brilliant helped me out with all the form filling, would definitely 💯 recommend thanks 🙏
19 juni 2024
Omdöme utan inbjudan
Svar från Compass
Thank you for your fantastic review! We’re delighted to hear that Toby provided brilliant assistance with your form filling. Your recommendation means a lot to us.
Fantastic customer service
This morning I have spoken to Toby who very easily guided me through the questionaire, he was very polite, and efficient and a pleasure to speak to.
13 juni 2024
Omdöme utan inbjudan
Svar från Compass
Thank you for your kind words! We're thrilled to hear that Toby efficiently guided you through the questionnaire and made the process pleasant with his politeness and efficiency.
Fantastic customer service
Fantastic customer service. Really helpful and efficient
11 juni 2024
Omdöme utan inbjudan
Svar från Compass
Thank you for your wonderful feedback! We're glad to hear that you found our customer service helpful and efficient. Your satisfaction is our top priority.
Great service
I was so grateful to Ben and Toby for walking me through the experience of the questionnaire. They were kind and helpful. Thankyou
10 juni 2024
Omdöme utan inbjudan
Svar från Compass
Thank you for your lovely feedback! We're so pleased to hear that Ben and Toby were kind and helpful in guiding you through the questionnaire. Your gratitude means a lot to us.
Without a doubt a life saver to our…
Without a doubt a life saver to our business and clients. Not only helped clients but provided us as Solicitors with peace of mind. Worth a weight in gold. Also helped lower our PI.
1 februari 2024
Omdöme utan inbjudan
Svar från Compass
Thank you for sharing your feedback and experience with us! :D
Simple app to use to calculate Stamp…
Simple app to use to calculate Stamp Duty, staff support is fast and very helpful.
We use compass on every purchase transaction and have full confidence in the information provided by Compass.
16 november 2023
Omdöme utan inbjudan
Svar från Compass
Thanks so much for sharing your experience with us :)
Compass is very simple to navigate and…
Compass is very simple to navigate and use. Any problems with have are easily resolved by contacting the team (Jenzi or Neil). Clients are able to answer the questions easy enough which is a bonus.
16 november 2023
Omdöme utan inbjudan
Svar från Compass
Thank you so much for taking the time to leave us feedback.
Swift and helpful support
The support team at Compass always responds swiftly to any SDLT queries, no matter how big or small. Their service is polite, friendly and helpful.
21 juni 2023
Omdöme utan inbjudan
invaluable tool for our property department
Using Compass SDLT is incredibly helpful to ensure the SDLT calculations are correct based on the specific circumstances of each purchaser. This is a reliable tool, great from a compliance perspective and removes the responsibility given the complexities of the SDLT regime.
It also provides a useful audit trail for compliance purposes.
The tax consultants have always been very helpful and clear when dealing with specific queries.
10 januari 2023
Omdöme utan inbjudan
It has been a real benefit to our firm…
It has been a real benefit to our firm in using the calculator on every transaction giving us the peace of mind that the SDLT is calculated correctly the first time, every time.
Being CQS approved it is vital we have the necessary audit trail for clients SDLT calculations and Compass provides this.
Easy and quick to use with great support from the team if any queries arise.
25 mars 2022
Omdöme utan inbjudan
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