Alisha adapted very well to my sometimes conflicting approach, but her patience got us there in the end. She was able to explain why many of the question didn't apply directly to my very simple situat... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We had an disagreement with the amount of SDLT our solicitor believed we should have been paying, they believed we should have paid £27k but we were sure it was only £12k. We spoke to Neil initially v... Se mer
Företaget har svarat
Such brilliant helpful people to deal with. When it comes to SDLT they certainly know their stuff and I was very quick to receive a response and confirmation SDLT Certificate and all done on a late Fr... Se mer
Företaget har svarat
Absolutely pleasure to deal with Compass. Not often you speak to agents who genuinely have your best interest at heart. From the first call to task completion fantastic customer service. If I could mo... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We have designed the UK’s only accurate property tax calculator. SDLT, LTT and LBTT – our system allows you to calculate liability for any of these with certainty and confidence.
Kontaktuppgifter
Storbritannien
- support@compass.tech
- compass.tech
4,7
Utmärkt
143 omdömen
Har besvarat 100 % av sina negativa omdömen
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Completing an SDLT questionnaire
Alisha adapted very well to my sometimes conflicting approach, but her patience got us there in the end. She was able to explain why many of the question didn't apply directly to my very simple situation, but that a response was still needed (generally a simple No).
24 april 2026
Very helpful phone call.
17 april 2026
Svar från Compass
Pleased we could help. Thanks for letting us know.
Spoke to a very helpful lady called…
Spoke to a very helpful lady called Raj. Very efficient service.
13 april 2026
Svar från Compass
Efficient and helpful is what we are here for. Glad the experience reflected that.
Svar från Compass
Easy, helpful and good service is the combination we always want to deliver. Glad it came through that way for you.
Raj was truly excellent
Raj was well prepared and informed, fast in her dealings and exacting with her answers to my questions.
10 april 2026
Svar från Compass
It means a lot to hear that your questions were answered properly and without hesitation. That kind of thoroughness matters in this area more than most.
Quick and easy to deal with
Quick and easy to deal with. The representative made the whole process very straightforward.
23 mars 2026
Svar från Compass
That is exactly what we aim for. Pleased it felt straightforward from start to finish.
Comprehensive assessment of SDLT on our…
Comprehensive assessment of SDLT on our property transaction
23 mars 2026
Svar från Compass
Glad the assessment did its job. SDLT on property transactions can throw up a lot of variables and it is good to know we covered the ground properly for you.
Excellent customer service and…
Excellent customer service and impressive technology. Compass swiftly provided an interesting and reassuring insight into the complexities of Stamp Duty calculation.
18 mars 2026
Svar från Compass
Thank you for this. Stamp Duty can be a genuinely complex area and we are glad we were able to bring some clarity to your situation. Great to have you with us.
Professional and pleasant to speak to. Raj was extremely good and very helpful in filling out my documents.
Excellent and very professional, helped ease me through my documents questionnaire. Raj was a pleasure to speak to.
17 mars 2026
Svar från Compass
Really pleased to hear you felt supported through the questionnaire. That is exactly the kind of experience we want people to have. Wishing you all the best with your transaction.
Rubbish service
Had to chase them wife rang 3 times and never got back
Not recommend them
Apualuing service
19 december 2025
Svar från Compass
Thank you for your feedback. We are sorry to hear your experience did not reflect the standard we hold ourselves to. We have been unable to identify the concerns raised from our end, and a member of our team will be in touch directly to understand more and work towards a resolution.
Highly efficient process with exceptional service
My solicitor recommended that Compass assist with Stamp Duty Land Tax to avoid issues due to the complex, ever-shifting and frequently controversial area of UK taxation. The process was very straightforward, but after completing the online questionnaire, I was unsure about some of my responses. I was rescued by Raj, who (as if by magic) called to run through the form and ensured all was correct for submission. An absolutely excellent service in every respect.
10 mars 2026
Svar från Compass
Thank you for such a detailed and generous review. We are delighted your solicitor pointed you in our direction, and that our team was on hand to help clarify your responses and ensure everything was submitted correctly. It is great to hear you found the overall experience excellent. We wish you all the best with your transaction.
Great service by Saul at Compass
Saul, was very thorough and professional. Process was simple and straightforward.
2 mars 2026
Svar från Compass
Thank you for your kind words. We are pleased to hear you found the process straightforward and the service professional. We look forward to assisting you again.
Very helpful!
Saul helped me fill in the form. He was very helpful, knowledgeable and efficient and made sure I fully understood the process.
3 mars 2026
Svar från Compass
Good to hear the guidance helped make the form easier to work through. Clear explanations matter in a process like this, so it is great to know that came across.
Gave help completing form as I have no…
Gave help completing form as I have no laptop/computer
19 februari 2026
Svar från Compass
Really glad we could help you get everything completed without needing a computer. We are always happy to guide things through in whatever way works best for you.
Svar från Compass
Really good to hear it felt smooth and easy to use. That is exactly what we aim for.
Quick response time with transparency…
Quick response time with transparency and accuracy
30 januari 2026
Svar från Compass
Quick responses and clear information matter, so it is good to know that is what you experienced. We appreciate you taking the time to say so.
Svar från Compass
We are glad the service felt straightforward and easy to use. Thank you for sharing that with us.
Svar från Compass
We are pleased everything was handled quickly and reliably. Thank you for taking a moment to leave your review.
Quick and easy
Quick and easy, just few questions to answer, they follow up with a phone call to confirm everything and are happy to explain anything you don't understand.
2 februari 2026
Svar från Compass
It is really nice to hear the process felt simple and reassuring. Taking the time to talk things through and explain anything unclear is important to us, so we are glad that came across. Thank you for sharing your experience.
Svar från Compass
Thank you for your feedback. We’re sorry to hear that the purpose of our work was not clear. Our role is to review the full facts of a transaction and confirm the correct SDLT position, particularly where estates, family members, or linked interests are involved. These situations can materially change the tax outcome depending on the detail.
In cases like this, a slightly different structure or entitlement can result in a very different SDLT position, including access to reliefs that significantly reduce the tax due. Our review is designed to confirm whether those apply and ensure the correct amount is paid. We have been trying to contact you to talk through the assessment and would still be very happy to explain what was reviewed on your behalf if you would like to discuss it further.
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