Alisha adapted very well to my sometimes conflicting approach, but her patience got us there in the end. She was able to explain why many of the question didn't apply directly to my very simple situat... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We had an disagreement with the amount of SDLT our solicitor believed we should have been paying, they believed we should have paid £27k but we were sure it was only £12k. We spoke to Neil initially v... Se mer
Företaget har svarat
Such brilliant helpful people to deal with. When it comes to SDLT they certainly know their stuff and I was very quick to receive a response and confirmation SDLT Certificate and all done on a late Fr... Se mer
Företaget har svarat
Absolutely pleasure to deal with Compass. Not often you speak to agents who genuinely have your best interest at heart. From the first call to task completion fantastic customer service. If I could mo... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We have designed the UK’s only accurate property tax calculator. SDLT, LTT and LBTT – our system allows you to calculate liability for any of these with certainty and confidence.
Kontaktuppgifter
Storbritannien
- support@compass.tech
- compass.tech
4,7
Utmärkt
143 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service
Excellent service! Fabian was very professional and helpful. Very good service.
21 januari 2026
Svar från Compass
It is great to hear Fabian’s support made a difference for you. We appreciate you taking the time to leave such positive feedback.
Svar från Compass
Polite and to the point is exactly what we aim for. Thank you for sharing your experience.
Fantastic
Fantastic! The man I spoke with was extremely helpful, swift and made the entire experience very pleasant! Really well done!
13 januari 2026
Svar från Compass
That is lovely to read. We are really pleased the conversation made the whole experience feel easy and positive. Thank you for sharing that with us.
Professional helpful advise very polite
12 december 2025
Svar från Compass
We are glad the advice was helpful and delivered with care. Thank you for taking the time to share that.
Very prompt and attentive service
Very prompt and attentive service
- replied promptly to all the queries throughout the process
- very professional and no issue with updating documents when things changed
11 december 2025
Svar från Compass
It is reassuring to know the team stayed responsive and handled updates smoothly as things progressed. We are pleased you felt well supported throughout.
Very helpful service
Very helpful service, app.was easy to use and staff called with a follow up to confirm all the details I have inputted are correct.
11 december 2025
Svar från Compass
It sounds like everything worked as it should for you. We are pleased the app was easy to use and that the follow up call helped confirm the details you provided.
Svar från Compass
It is good to hear you felt well looked after and clearly guided throughout. We appreciate you taking the time to share that.
Svar från Compass
Thank you for your feedback. We’re sorry you had difficulty accessing the link, as we know how frustrating that can be. While we work hard to ensure reliable access, some email providers can occasionally block or delay login codes. We appreciate you raising this and are continuing to look at ways to make the process smoother for everyone.
Fabian is a credit to Compass
My solicitor advised I contact Compass to get some advice for a staircasing transaction involving a housing associating. Less than 24 hours from making my initial enquiry via the website to completing the relevant forms Fabian was helpful, efficient and made me feel at ease & what I thought would be a daunting task.
3 december 2025
Omdöme utan inbjudan
Svar från Compass
Thank you for sharing your experience. It is wonderful to hear that Fabian helped turn what felt like a daunting task into something manageable. We are glad everything moved quickly from your first enquiry through to completing the forms. Your feedback means a great deal to us.
The whole experience was handled with…
The whole experience was handled with ease by very helpful people on the other end of the the phone This is not something you do every day of the week, and can be quite worrying. Talked me through the whole process.
17 november 2025
Svar från Compass
We are glad to hear our team helped make the process feel easier and less worrying for you. It is reassuring to know the call gave you the clarity you needed. If you ever need support again, we are only a phone call away.
An extremely professional service
An extremely professional service - fast independent assessment of SDLT on a property when my solicitor had declined to opine on the issue! Very grateful to James, Fabian and the team for getting this done so quickly.
24 november 2025
Omdöme utan inbjudan
Svar från Compass
It is great to hear we were able to give you a clear and timely assessment when you needed it. We are really pleased the team could step in and help you move things forward with confidence.
Amazing company great support…
Amazing company great support especially for elders thank you made it simple and easy to complete.
14 november 2025
Svar från Compass
Thank you for sharing this. We are really glad our team could make the process simple and comfortable for you, especially where a little extra support is appreciated. If you need anything else in the future, we are always here to help.
Svar från Compass
It is great to hear the service was handled so quickly for you. We appreciate you sharing your experience with us.
I found some of the question ambiguous and/or not clear
I found some of the questions ambiguous. I’m sure they make sense to a person versed in the law but as a layman I was confused. I explained my particular problems with the follow up phone call.
5 november 2025
Svar från Compass
Thank you for letting us know about your experience. We understand that some of the questions can feel unclear, especially when the wording is technical, and we are glad the follow up call helped you work through the parts that were confusing. Your comments are really helpful to us. A member of our team will reach out to you directly so we can understand which questions you found most difficult. This will help us make the process clearer for future clients.
Very helpful
Fabian and the team were very friendly and helpful in working out a complex Stamp Duty matter for us, and delivering the outcome on time. Good communications from them throughout.
28 oktober 2025
Svar från Compass
It’s great to hear Fabian and the team were able to guide you through a complex Stamp Duty matter and deliver everything on time. We really appreciate your kind words about their communication and support throughout the process.
Svar från Compass
Thank you for your review. We are pleased you received great service and that Fabian made a positive impression with his professional and friendly approach.
Svar från Compass
Thank you for your feedback. We are pleased to hear the process was quick and efficient and that everything was explained clearly.
Nice and friendly covered everything…
Nice and friendly covered everything went over anything I was sure of very helpful and explained it as we went along
29 oktober 2025
Svar från Compass
Thank you for your feedback. We are glad our team took the time to explain everything clearly and make the process easy to follow. It is great to know you felt supported throughout.
Compass efficient and helpful
The process was straight forward and efficient. Any queries were followed up quickly by compass with a phone conversation and certification was emailed very promptly. They were very helpful on the phone for anything we did not fully undersrand with the online questionnaire..overall a very positive experience.
28 oktober 2025
Svar från Compass
Thank you for your detailed feedback. We are delighted the process felt straightforward and efficient, and that our team were able to assist promptly whenever you had questions. It is great to know you had such a positive experience from start to finish.
Helpful
The staff that called me was very personable and extremely helpful
Thanks
8 oktober 2025
Omdöme utan inbjudan
Svar från Compass
Thank you for your feedback. We are pleased our team member was personable and helpful during your call. If there is anything we can do to make your next experience even better, we would love to hear from you.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.