Commas Omdömen 

260
•
TrustScore 2.5 av 5

2,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Do NOT use this platform! I attempted to buy a UK ETA, which official sources state costs £20.. On Commas’ website, the price displayed was £20. However, after completing the payment, my card was ch... Se mer

Betygsatt 1 av 5 stjärnor

FRAUD SCAM & WORSE A pity there's no way to give zero 🤬. 100% scam for UK ETA - I have a mail saying I've paid 24€29 and it's all OK, and find out that commas has taken 180 € from my account. Am fili... Se mer

Betygsatt 1 av 5 stjärnor

This Company is not only scammer but its fraudulently advertising CCW’s. The make you enter SS numbers and all the information to get your License. They also charge $95 and never send you the appli... Se mer

Betygsatt 5 av 5 stjärnor

AMAZING EXPERIENCE SO FAR!! The amount of quick support is phenomenal. Today I closed a PIF that would have flopped if I didn’t do it through Commas and their other payment processor options (which I’... Se mer

Företaget har svarat


Kontaktuppgifter

2,6

Dålig

TrustScore 2.5 av 5

260 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 71 % av sina negativa omdömen

Svarar vanligtvis efter mer än 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,6

Alla omdömen

(260)

183 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Orlando stuck with me and kept…

Orlando stuck with me and kept following up on an urgent issue we had until it was resolved.

15 september 2026
Omdöme utan inbjudan
Logotyp för Commas

Svar från Commas

Hi Allen,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.

We truly appreciate your kind words and trust in Commas.

Sincerely,
The Commas Team

Betygsatt 5 av 5 stjärnor

Very responsive

Very responsive, great company to work with. I wouldn't work with any other payment processor.

15 september 2026
Omdöme utan inbjudan
Logotyp för Commas

Svar från Commas

Hi Scott,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.

We truly appreciate your kind words and trust in Commas.

Sincerely,
The Commas Team

Betygsatt 5 av 5 stjärnor

Dude this is the BEST payment processor…

Dude this is the BEST payment processor I have ever worked with. GET RID OF STRIPE. These guys customer support is WAY better than any other

15 september 2026
Omdöme utan inbjudan
Logotyp för Commas

Svar från Commas

Hi Team,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.

We truly appreciate your kind words and trust in FanBasis.

Sincerely,
The FanBasis Team

Betygsatt 1 av 5 stjärnor

No refund even though a family emergency has arisen

I ordered their program, which stated I had a ninety-day money-back guarantee. A family emergency happened just a day or two after I ordered, I have been trying to get my money back since. Their system for refunds is totally outrageous, consisting of having to talk to a 'real person'. I have placed three tickets with them to try to get this resolved, and each ticket has been closed because I did not contact them within 24 hours. Today I tried to get a 'live person' and ended up downloading a program that gave them access to pretty much everything on my phone. I never did talk to anyone because the program didn't work right and wanted to run through my computer. There is NO number to call to talk to your 'mentor' or anyone else. I desperately needed that money to take care of the emergency I am dealing with. Now it seems that this is nothing but a scam and I will never see my money. Don't give me your damn generic response of 'I am sorry' because it is bull! Give me my money back like your ad said you would, 'no matter what the reason', but this is important. No wonder people call you a scam, because you are!

14 september 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Commas is goated

I love it. I love Commas so much, man. They are way better than Whop, in my opinion. They move with speed. They always respond and are so responsive, dude. Within 24 hours, I usually get a response. They always go above and beyond to help me. I love Commas so much.

11 september 2026
Omdöme utan inbjudan
Logotyp för Commas

Svar från Commas

Hi Preston,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.

We truly appreciate your kind words and trust in FanBasis.

Sincerely,
The FanBasis Team

Betygsatt 1 av 5 stjärnor

FRODE ETA UK

FRODE! Hanno cercato di prendere dalla mia carta circa 345€,ma per fortuna è una ricaricabile su cui deposito quando ho bisogno…..PESSIMI!

5 september 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Working with commas formerly fanbasis…

Working with commas formerly fanbasis has been amazing. They are very supportive and go above and beyond to provide excellent support. I’ve had the pleasure of working with Orlando and he has personally made sure I was all setup and clear on how to make the most of my account!

4 september 2026
Omdöme utan inbjudan
Logotyp för Commas

Svar från Commas

Hi Lauren,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.

We truly appreciate your kind words and trust in FanBasis.

Sincerely,
The FanBasis Team

Betygsatt 5 av 5 stjärnor

kate cares about your success

kate cares about your success and wants to help

9 september 2026
Omdöme utan inbjudan
Logotyp för Commas

Svar från Commas

Hi Thomas,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.

We truly appreciate your kind words and trust in FanBasis.

Sincerely,
The FanBasis Team

Betygsatt 1 av 5 stjärnor

UK ETA scam

UK ETA Scam ⚠️
I wanted to purchase two ETAs for a trip to London with my son. The website looked official, so I believed I was on the genuine UK government website. The advertised price was €20 per ETA.
While entering my details, I became suspicious and checked reviews online. I then realised that it was a fraudulent website.
I immediately blocked my card through my banking app, but they still managed to charge me €355. The payment appears on my bank statement under the name COMMAS.
I reported the fraud to my bank and filed a police report. I now hope to recover my money.
I find it absolutely disgraceful that people can take advantage of those who are simply trying to obtain their ETA. This trip was meant to be a surprise for my son’s 13th birthday, and this scam has completely ruined our plans.

7 september 2026
Omdöme utan inbjudan
Logotyp för Commas

Svar från Commas

Hi there — thank you for sharing your feedback. Please contact support@commas.com with any additional details about your experience so our team can review your account and assist you promptly.

We appreciate you bringing this to our attention and are here to help.

Sincerely,
The Commas Team

Betygsatt 1 av 5 stjärnor

Verschrikkelijk!

Verschrikkelijk!!

Ik heb 2 ETA’s aangevraagd want 2 keer £20 had moeten kosten maar er is 3 keer 145€ van mijn creditcard afgehaald. Verschrikkelijk en dat dit zomaar kan.

Deze website zou gestopt moeten worden

27 augusti 2026
Omdöme utan inbjudan
Logotyp för Commas

Svar från Commas

Hi Nikisha — we’re sorry to hear about the concerns you’ve raised. The activity you described doesn’t reflect how transactions on our platform are processed, and we’d like to review this to provide clarity. Please contact us at support@commas.com
with any details you have so our team can assist you promptly.

We take all customer concerns seriously and are here to help.

Thank you,
The Commas Team

Betygsatt 1 av 5 stjärnor

This company doesn't care about…

This company doesn't care about legitimate customers. High fraudulent business are using this platform and they provide no protection against them. Even with a lot of evidence, once the payment is done you are on your own.

3 september 2026
Omdöme utan inbjudan
Logotyp för Commas

Svar från Commas

Hi Antonio — we’re sorry to hear about the concerns you’ve raised. The activity you described doesn’t reflect how transactions on our platform are processed, and we’d like to review this to provide clarity.

We've reached out to you through email to help resolve this directly.

We take all customer concerns seriously and are here to help.

Thank you,
FanBasis, Inc.

Betygsatt 1 av 5 stjärnor

Fake eta

Fake eta, Charged 176 € twice, please ne careful, only access uk government page

4 september 2026
Omdöme utan inbjudan
Logotyp för Commas

Svar från Commas

Hi there — we’re sorry to hear about the concerns you’ve raised. The activity you described doesn’t reflect how transactions on our platform are processed, and we’d like to review this to provide clarity. Please contact us at support@fanbasis.com
with any details you have so our team can assist you promptly.

We take all customer concerns seriously and are here to help.

Thank you,
FanBasis, Inc.

Betygsatt 5 av 5 stjärnor

Easy communication and support for…

Easy communication and support for sellers on their platform.

3 september 2026
Omdöme utan inbjudan
Logotyp för Commas

Svar från Commas

Hi Amanuel,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.

We truly appreciate your kind words and trust in FanBasis.

Sincerely,
The FanBasis Team

Betygsatt 1 av 5 stjärnor

Wanted an ETA and unfortunately came to…

Wanted an ETA and unfortunately came to Theke page.
Did not get it and they Booker 140 instead of 20£. Twice.
Absolety bullshit

28 augusti 2026
Omdöme utan inbjudan
Logotyp för Commas

Svar från Commas

Hi there. — we understand how concerning double charges can be. Commas is the merchant of record for purchases made through our platform, but the repeated activity you described does not reflect how our system normally processes transactions. We’d like to review this for you as soon as possible.

We have reached out to you directly for more information on this!

We take payment security very seriously and are here to help.

Thank you,
Commas, Inc.

Betygsatt 1 av 5 stjärnor

These guys are a bunch of grifters…

These guys are a bunch of grifters peddling a bunch of lies and BS! I spoke to a handful of clowns, Allan, Mike Goodman, and Erik Able who put on a show and tell you this will not cost anything and then charge $67 to establish a website. They don't tell you it is a recurring payment of $67 and then they go through this weird Wizard of Oz story that I must be qualified before I can speak to the grand wizard (aka Marketing Director). Stay away from these charlatans and be weary of their clown show.

2 september 2026
Omdöme utan inbjudan
Logotyp för Commas

Svar från Commas

Hello,

Thank you for bringing this to our attention. After reviewing the transaction, we can confirm that the charge associated with this purchase has been fully refunded. If you have any additional questions or would like further clarification, our support team can review the account details upon request.

We have also reached out to you directly with more information.

Thank you,
FanBasis, Inc.

Betygsatt 5 av 5 stjärnor

1 Year In Thoughts

I've been with FanBasis (now Commas) for the past year and a bit, and they have been great at helping me with fees, disputes, and different payment options. It was my go to platform as a South African who receives payments in dollars. I had a call with Orlando and he was super helpful. He was able to explain all the new additions since they became Commas, overall super happy with the relationship

2 september 2026
Omdöme utan inbjudan
Logotyp för Commas

Svar från Commas

Hi Jonathan,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.

We truly appreciate your kind words and trust in FanBasis.

Sincerely,
The FanBasis Team

Betygsatt 5 av 5 stjärnor

No other payment processor compares and…

No other payment processor compares and I've tried most of them. What stands out is the direct access to support, I'm talking a slack channel with the whole commas team, anything that needs to get sorted gets sorted right away, the fees are also negotiable depending on the volume you bring in.

Top team!

13 augusti 2026
Omdöme utan inbjudan
Logotyp för Commas

Svar från Commas

Hi there,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.

We truly appreciate your kind words and trust in FanBasis.

Sincerely,
The FanBasis Team

Betygsatt 5 av 5 stjärnor

Commas

Commas, is one of the top platforms for Creators! Navigable UI that makes it easy to sell and get paid.

1 september 2026
Omdöme utan inbjudan
Logotyp för Commas

Svar från Commas

Hi J,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.

We truly appreciate your kind words and trust in FanBasis.

Sincerely,
The FanBasis Team

Betygsatt 1 av 5 stjärnor

reviewed cmplaint - commas.com belast mijn creditcard met…

commas.com belast mijn creditcard met een ongeautoriseerde afschrijving van € 142,60, gedateerd 23 augustus 2026. Ik ken het bedrijf niet en heb nooit zaken met ze gedaan. Het is schokkend dat dit zomaar kan.

Commas.com has contacted me as a follow-up to this complaint and informed me that they are not the seller. They only proces the money involved. The fraudulous company that charged my creditcard is "visafi.com" (with their UK ETA 'product'). The payment is disputed by my bank and according to Commas it is only a matter of time to get my money back. I hope so. An update: NO refund yet (08-10-2026)

23 augusti 2026
Omdöme utan inbjudan
Logotyp för Commas

Svar från Commas

Hi G.H. — we understand how concerning unrecognized charges can be. Commas is the merchant of record for purchases made through our platform, but the repeated activity you described does not reflect how our system normally processes transactions. We’d like to review this for you as soon as possible.

We have reached out to you directly for more information on this!

We take payment security very seriously and are here to help.

Thank you,
Commas, Inc.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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