From ordering whether by phone or online to having my order delivered, the experience with this company has been spot on. Can't fault the customer service or the delivery guys who were very accommod... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Got a call from C&C about 2 minutes after placing the order asking when I would like the goods delivered. Date was earlier than expected and I was kept up to date by phone on a slight delay due to tra... Se mer
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Ordered a 25kg bag of NHL on line to collect in-store. Soon afterwards another branch called and helpfully suggested picking it up at their location as it is an easier journey. I still picked it up in... Se mer
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In Colchester branch yesterday, dealt with Karl.. truly professional, fielded every question and super helpful in my decision making regarding block paving. Splitting my order into two different deliv... Se mer
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Företagsinformation
- Leverantör av stenläggningsmaterial
- Byggmarknad
- Butik med isoleringsmaterial
- Brädgård
- Leverantör av natursten
- Leverantör av sand och grus
Skrivet av företaget
Family Owned Independent Builders Merchant Providing Building, Landscaping & Timber Supplies to the Trade & Public. Serving North Essex and Suffolk
Kontaktuppgifter
11 London Road, CO3 0NT, Colchester, Storbritannien
- 01206 715500
- sales@colliercatchpole.co.uk
- colliercatchpole.co.uk
4,8
Utmärkt
528 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
DIY Garden project
Easy to order online and quick delivery (next day). Excellent service.
3 februari 2025
Svar från Collier and Catchpole Ltd
Hi John. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. See you again soon 😊 #BuildWithColliers
Really good service
Really good service.
helpful and found a solution that worked, next day when an issue arised
29 januari 2025
Svar från Collier and Catchpole Ltd
Hi Kieran. Thank you for taking the time to leave us your feedback. Glad we got it sorted. Have a great week. Shout if you need us 😊 #BuildWithColliers
Svar från Collier and Catchpole Ltd
Hi TF. Thank you for taking the time to leave us a review and 5-star rating. Have a great week. Shout if you need us 😊 #BuildWithColliers
Excellent Customer & Delivery Services
The staff are very helpful and professional.
The delivery service was exceptional 👌 👏 🙌. Sleepers ordered were delivered the next day even when it towards busy Christmas period. Well done all for an excellent service 👏
Regards
Clifford
19 december 2024
Svar från Collier and Catchpole Ltd
Hi Clifford. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
Knotty and bendy
Four extra long pieces of timber, one too bent to use. Paid out £30 for a replacement, which took another week, only to be delivered a length that was too knotting to use. Told I could go to the main branch ten miles away and pick out a piece that they would deliver (another week for the scaffold tower), if they had one, but they would not however open in new pack. Waste of time and money.
Unfortunately we do not have a wood burning stove.
4 december 2024
Svar från Collier and Catchpole Ltd
Hi Philip. Further to your conversation with our Commercial Manager, Karl, the timber was from a new pack and is of shuttering grade quality, and as such has a certain amount of natural knots.
Please see our most recent reply from last week below. We are sorry we didn't match your expectations. Have a great Christmas.
________________________________________________
Hi Philip
Thank you for your feedback. I know you spoke with Cadell regarding the above, but please do feel free to call back for any further information. I am sorry to hear that we didn't meet your expectations on this occasion.
We always strive to provide the best quality products, Timber being a natural product doesn't respond well to being left in variable conditions and we will always try to deliver it as close to the point our customers need it as we can.
Our website is new, and we are always on the lookout for ways to improve it and you make a good point that we will try to address in the coming months. Apologies again for any inconvenience and we hope to see you again soon.
Tim
Svar från Collier and Catchpole Ltd
Hi Karen. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
Svar från Collier and Catchpole Ltd
Hi Liz. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. See you again soon 😊 #BuildWithColliers
Svar från Collier and Catchpole Ltd
Hi Andrew. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
Svar från Collier and Catchpole Ltd
Hi Barry. Thank you for taking the time to leave us a review and rating. Great to hear! See you soon 😊 #BuildWithColliers
Good prices nice easy delivery thanks.
31 oktober 2024
Svar från Collier and Catchpole Ltd
Hi Richard. Thank you for taking the time to leave us a review and 5-star rating. Have a great week. Shout if you need us 😊 #BuildWithColliers
Svar från Collier and Catchpole Ltd
Hi Tony. Thank you! We appreciate your feedback and support. See you again soon 😊 #BuildWithColliers
Svar från Collier and Catchpole Ltd
Hi Ian. We appreciate your feedback, rating and support. See you again soon 😊 #BuildWithColliers
Dedicated delivery
The delivery driver did an amazing job reverse navigating a congested cul-de-sac to deliver
8 oktober 2024
Svar från Collier and Catchpole Ltd
Great to hear David. Thank you for taking the time to leave us a review and rating. See you soon. Have a great weekend 😊 #BuildWithColliers
Great delivery and alot cheaper than…
Great delivery and alot cheaper than most other local company's
Thank you
6 oktober 2024
Svar från Collier and Catchpole Ltd
Hi Wesley. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. See you again soon 😊 #BuildWithColliers
Good products at competitive prices
Good products at competitive prices, but more importantly there service is so good & the people are top draw.
Thank you guys, a pleasure as always!
23 september 2024
Svar från Collier and Catchpole Ltd
Hi vinceprince. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
It was great
3 september 2024
Svar från Collier and Catchpole Ltd
Hi Oliver. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
Pain the new card system price not the…
Pain the new card system price not the best service grea
6 september 2024
Svar från Collier and Catchpole Ltd
Hi Michael. Thank you for your feedback and support. See you again soon 😊 #BuildWithColliers
Great service
Goods arrived following day after ordering online
Driver very courteous and efficient when delivering goods
Would certainly use them again
5 september 2024
Svar från Collier and Catchpole Ltd
Hi Jane. Thank you for taking the time to leave us a review and your feedback, and for supporting your local independent builders merchant. See you again soon 😊 #BuildWithColliers
Ordered Sunday evening arrived Monday…
Ordered Sunday evening arrived Monday morning, great service and great communications.
1 september 2024
Svar från Collier and Catchpole Ltd
Hi Paul. Thank you for taking the time to leave us a review and 5-star rating. Have a great week. Shout if you need us 😊 #BuildWithColliers
Driver was great with placing the…
Driver was great with placing the delivery where asked which wasn’t an easy task in a restricted space.
2 september 2024
Svar från Collier and Catchpole Ltd
Hi Alec. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
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