From ordering whether by phone or online to having my order delivered, the experience with this company has been spot on. Can't fault the customer service or the delivery guys who were very accommod... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Got a call from C&C about 2 minutes after placing the order asking when I would like the goods delivered. Date was earlier than expected and I was kept up to date by phone on a slight delay due to tra... Se mer
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Ordered a 25kg bag of NHL on line to collect in-store. Soon afterwards another branch called and helpfully suggested picking it up at their location as it is an easier journey. I still picked it up in... Se mer
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In Colchester branch yesterday, dealt with Karl.. truly professional, fielded every question and super helpful in my decision making regarding block paving. Splitting my order into two different deliv... Se mer
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Företagsinformation
- Leverantör av stenläggningsmaterial
- Byggmarknad
- Butik med isoleringsmaterial
- Brädgård
- Leverantör av natursten
- Leverantör av sand och grus
Skrivet av företaget
Family Owned Independent Builders Merchant Providing Building, Landscaping & Timber Supplies to the Trade & Public. Serving North Essex and Suffolk
Kontaktuppgifter
11 London Road, CO3 0NT, Colchester, Storbritannien
- 01206 715500
- sales@colliercatchpole.co.uk
- colliercatchpole.co.uk
4,8
Utmärkt
528 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
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Svar från Collier and Catchpole Ltd
Hi Russell. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. See you again soon 😊 #BuildWithColliers
Great service and delivery team
Great speed of delivery, very helpful and patient delivery driver. The quality of the goods was as expected. Great service.
25 mars 2024
Svar från Collier and Catchpole Ltd
Hi John. Thank you for taking the time to leave us a review, really great to hear. See you soon. Have a great week 😊 #BuildWithColliers
Svar från Collier and Catchpole Ltd
Hi Ram. Thank you for taking the time to leave us a review and 5-star rating. We appreciate your feedback and support. See you again soon 😊 #BuildWithColliers
Very helpful and courteous staff
Very helpful and courteous staff. And ordering online is very easy to do.
I would always recommend this company.
1 mars 2024
Svar från Collier and Catchpole Ltd
Hi Maria. Thank you for taking the time to leave us a review and 5-star rating. Have a great week. Shout if you need us 😊 #BuildWithColliers
Some problems but dealt with.
I can’t give a 5 star review because my order was “missed” and I had to chase up on Saturday after the time limit for delivery had passed. I only live a few km from the store so was expecting fairly prompt delivery.
When I called to enquire they couldn’t even find my order number or name or address.
They called back later and said they would deliver Monday/Tuesday. This would have been too late as we needed it for the weekend.
Now I also can’t give a poor review because a very kind member of staff delivered my order in her own car after work on the Saturday. I was extremely grateful and the customer service was really good.
However, obviously I shouldn’t have had to chase up and she shouldn’t have had to do that in her own time so I can’t give a raving review.
25 februari 2024
Svar från Collier and Catchpole Ltd
Hi Kate. Thank you for taking the time to leave your feedback. We have updated our processes internally and informed the team. We can only apologise for your experience with us and hope next time, we can deliver a 5-star service. Have a great week 😊 #BuildWithColliers
Quick turnaround and helpful delivery…
Quick turnaround and helpful delivery guy. Thank you.
1 mars 2024
Svar från Collier and Catchpole Ltd
Hi Mick. Thank you for taking the time to leave us a review, really great to hear. See you soon. Have a great week 😊 #BuildWithColliers
Brilliant service
Brilliant service, thank you, strongly recommend very clear instructions, phone call on the day to let us know when they would deliver
24 februari 2024
Svar från Collier and Catchpole Ltd
Hi Lyn. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
Great quality Gravel Boards
Efficient delivery of Gravel Boards and friendly staff. Would have marked higher save for one board that was that had a long split down the middle. The delivery driver promptly reported the defect whilst on site and a replacement board was re-delivered within a couple of days. Very pleased with the service and the product and would use this company again.
19 februari 2024
Svar från Collier and Catchpole Ltd
Hi Stephen. Thank you for taking the time to leave us your feedback. Glad we got there in the end. Apologies for any inconvenience caused. Have a great week and we will see you soon 😊 #BuildWithColliers
All Good, Bulk Bag Delivery
Always happy with Collier for pick up and deliveries. Would be nice to get an email with some sort of delivery notice. Driver placed bags exactly where i wanted. Thanks
19 februari 2024
Svar från Collier and Catchpole Ltd
Hi Steve. Thank you for taking the time to leave us your feedback and 5-star rating, and for supporting your local independent builders merchant.
We have been having a few issues with emails going into junk boxes. I will find out what went wrong on this occasion and see where improvements can be made. Apologies for the surprise delivery 😊 #BuildWithColliers
Svar från Collier and Catchpole Ltd
Hi Prinaven. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. See you again soon 😊 #BuildWithColliers
First class service from Collier &…
First class service from Collier & Catchpole. Easy online ordering, quick delivery and the guy who delivered the items couldn’t have been any more helpful. Thanks!
4 februari 2024
Svar från Collier and Catchpole Ltd
Hi Steve. Thank you for taking the time to leave us a review and 5-star rating. Have a great week. Shout if you need us 😊 #BuildWithColliers
Helpful and great delivery time
30 januari 2024
Svar från Collier and Catchpole Ltd
Hi Robert. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
Svar från Collier and Catchpole Ltd
Hi Robert. Thank you for taking the time to leave us a review and 5-star rating. Have a great week. Shout if you need us 😊 #BuildWithColliers
Allways a great service for me,thank you
24 januari 2024
Svar från Collier and Catchpole Ltd
Hi Alfie. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
The driver was supa helpful
13 januari 2024
Svar från Collier and Catchpole Ltd
Hi Denise. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant 😊 #BuildWithColliers
Quick and friendly staff
Very easy to order on line and helpful staff when my order had to be changed due to certain items not in stock
14 januari 2024
Svar från Collier and Catchpole Ltd
Hi Colin. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. Apologies for any inconvenience with stock - I hope you managed to find what you were looking for. See you again soon 😊 #BuildWithColliers
Excellent service
Very quick delivery of goods and reasonably priced.
Also good customer service call
12 januari 2024
Svar från Collier and Catchpole Ltd
Hi Steve. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. Have a great end to the week 😊 #BuildWithColliers
Easy to use website and delivery
Easy to use website and great delivery. I was very happy throughout the whole process. Very professional
6 januari 2024
Svar från Collier and Catchpole Ltd
Hi Philip. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
Svar från Collier and Catchpole Ltd
Hi John. Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. See you again soon 😊 #BuildWithColliers
Svar från Collier and Catchpole Ltd
Hi Kieren. Happy New Year! Thank you for taking the time to leave us a review and 5-star rating, and for supporting your local independent builders merchant. We appreciate you 😊 #BuildWithColliers
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