I live in the United States and wanted to purchase the Fifa World Cup coin for my grandchildren who live in Australia. I sent a message to see if this was even possible and received a response immedia... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Fantastic little company. Great service from start to finish, with timely delivery and an excellent selection of products. Everything arrived well packaged, and I really appreciated the little surpris... Se mer
I am happy to have received the gold coin. It was nicely packed and even included some free snacks in the box, which was a thoughtful touch. Thank you. However, the package arrived later than e... Se mer
Företaget har svarat
Red Back Spider coin was as described arrived well packaged and delivered on time, competitive price
Företagsinformation
Skrivet av företaget
CoinGems is an authorised Perth Mint distributor offering a curated range of premium coins and collections from the Perth Mint & Premium World Mints.
Kontaktuppgifter
PO Box 396, Thomastown, 3074, Melbourne, Australien
- +61435049119
- info@coingems.com
- coingems.com
4,6
Utmärkt
50 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Red Back Spider coin
Red Back Spider coin was as described arrived well packaged and delivered on time, competitive price
3 juli 2026
Fifa World Cup 2026 Coin
I live in the United States and wanted to purchase the Fifa World Cup coin for my grandchildren who live in Australia. I sent a message to see if this was even possible and received a response immediately. The coins purchased were beautifully designed, in stock and the transaction was seamless. I was kept informed about the delivery which went smoothly. This is by far one of the best transactions ever made and I would definitely recommend Coingems to other collectors.
24 juni 2026
Fantastic company
Fantastic little company. Great service from start to finish, with timely delivery and an excellent selection of products. Everything arrived well packaged, and I really appreciated the little surprises included in the order. They were easy to deal with, communication was great, and the whole experience was seamless. Highly recommended. Five out of five!
24 juni 2026
Great to do business with very…
Great to do business with very professional fast delivery and good prices. 👌
10 juni 2026
coin purchases
Knowledge and availability of coins is remarkable.
Very pleasant and very helpful with all my queries.
Exceptional service.
19 juni 2026
Fast, responsive
They were responsive on the chat when I had a question about an item. Once ordered, the item was properly packaged and promptly shipped. Overall a very smooth experience.
16 juni 2026
He came through with the coins when the mint sold out of the new release
Once again he came through with 2026 new release coins that were no longer available from the mint and notified me as soon as they received them and had them posted out to me promptly and supplied the tracking information and i arrived them within 48 hours i would highly recommended doing business with them and I'm looking forward to purchasing coins in the next new release, thank you very much
5 juni 2026
Svar från CoinGems
Thank you Michael very much for your continued support and for taking the time to share such a detailed review.
We’re delighted to hear that we were able to help you secure the 2026 new release coins and keep you updated as soon as stock became available. It’s great to know the coins arrived quickly and that you were happy with the communication, tracking updates, and prompt dispatch.
Your recommendation means a great deal to us, and we look forward to assisting you with many more exciting new releases in the future.
Item as described
Item as described. Fast shipment after the sale. Very carefully packed , arriving in pristine condition. Highly recommended A+++ seller. Thanks.
10 juni 2026
Svar från CoinGems
Thank you very much Dariusz for your wonderful feedback. We’re delighted to hear the item arrived exactly as described and in pristine condition.
It’s great to know that our careful packaging and prompt dispatch met your expectations. We truly appreciate your recommendation and support, and we look forward to serving you again in the future.
Great site an items
10 juni 2026
Svar från CoinGems
Thank you very much for your feedback. We’re delighted to hear you enjoyed the site and the items you purchased. Your support is greatly appreciated, and we look forward to assisting you again in the future.
products were delivered super quick and…
products were delivered super quick and the packaging was awesome. communications were clear and concise.
3 juni 2026
Svar från CoinGems
Thank you very much David for your feedback. We’re delighted to hear your order arrived quickly and that you were pleased with the packaging. It’s also great to know our communication was clear and concise throughout the process. We truly appreciate your support and look forward to serving you again in the future.
Svar från CoinGems
Thank you very much Tim for your feedback. We’re delighted to hear you were happy with the quick order turnaround, fast postage, and service. Your support is greatly appreciated, and we look forward to serving you again in the future.
Thank you,
CoinGems.
Absolutely amazing range. With great prices.
The website is extremely easy to use. The range of limited edition and special coins is mind blowing. Extremely helpful and responsive service. Ease of checkout and great communication on the delivery of your purchases.
27 maj 2026
Svar från CoinGems
Thank you very much Scott for your wonderful feedback. We’re delighted to hear you enjoyed the range of limited edition and special coins, and that you found the website easy to use. It’s great to know our service, communication, and delivery updates met your expectations. Your support is truly appreciated, and we look forward to helping you discover many more exciting additions to your collection in the future. 🪙✨
Gold Coin
I am happy to have received the gold coin. It was nicely packed and even included some free snacks in the box, which was a thoughtful touch. Thank you.
However, the package arrived later than expected due to Australia Post’s delivery delays.
There was also a small hiccup when placing my order online. I originally ordered only one gold coin, but the website incorrectly recorded the order as two items instead of one. I had to call CoinGems to resolve the issue.
Other than that, everything was satisfactory, and I am pleased with my purchase. Thank you.
2 juni 2026
Svar från CoinGems
Thank you Alan very much for your feedback. We’re delighted to hear you were pleased with the gold coin, packaging, and the little extras included with your order.
We also appreciate your understanding regarding the ordering mix-up and the Australia Post delivery delay, which was unfortunately outside our control. Thank you for giving us the opportunity to quickly resolve the issue.
We truly value your support and hope to assist you again in the future. 🪙✨
Items look great
Items look great, exactly as pictured. Fast delivery, will buy through them again
1 juni 2026
Svar från CoinGems
Thank you very much Arman for your feedback. We are delighted to hear the products met your expectations and arrived safely.
It’s great to know you were happy with the fast delivery.
We truly appreciate your support and look forward to serving you again in the future.
Thank you 😊
Bad Packaging and Tells Furphys- UNTRUSTWORTHY BUSINESS
Adding to my review below- This Business is not trustworthy in my opinion. It tells FURPHYS. I've looked up the business owner and everyone should look this up on the Australian Business Registry before doing business with this shonky dealer (in my experience). The only thing this dealer takes seriously is telling FURPHYS and making money ripping off people like me. My review still stands. I am highly unsatisfied with my recent purchase. The items arrived in very poor quality packaging that offered little protection. When I contacted customer service to address concerns, the response was lacking and sub-par and dismissive. There are several red flags with how this company operates, and the overall experience felt quite off. I will be taking my business elsewhere in the future.
30 januari 2026
Omdöme utan inbjudan
Svar från CoinGems
Hi Bob,
Thank you for updating your review.
Following the information provided through Trustpilot, we carefully reviewed our records and were unable to identify any order, customer account, or correspondence matching the details supplied. We have referred the matter to Trustpilot for further review and verification.
CoinGems is committed to providing professional service, transparent communication, and prompt resolution of genuine customer concerns. We remain willing to investigate the matter further should verifiable transaction details become available.
Kind regards,
CoinGems
How Lucky am I !!!!!!
How Lucky am I to have discovered CoinGems as I am just beginning my coin collecting experience.
CoinGems website is vibrant and has a vast selection of New and Rare Top Quality collectable coins at Great Prices.
After my first order arrived I was even more impressed with the Exceptional packaging and very prompt arrival of my parcel.
I decided to give Coin Gems a call to thank them personally for their Exceptional Service,Professional approach, Knowledge and attention to detail to create such a personalised service.
Well done to the management and team at CoinGems for sheer Excellence in Customer Service.
19 maj 2026
Svar från CoinGems
Thank you so much Lisa for your incredibly kind and thoughtful review. We are truly delighted that CoinGems has become part of your coin collecting journey.
It’s wonderful to hear that you were pleased with our selection, pricing, packaging, and delivery, but what means the most to us is knowing that our service, knowledge, and attention to detail made a positive impression.
Thank you also for taking the time to call and share your feedback personally. Your encouragement means a great deal to our team and motivates us to continue providing the highest level of service possible.
We sincerely appreciate your support and look forward to helping you build your collection for many years to come.
Happy collecting!
Kind regards,
CoinGems Team 🪙✨
Lucky gold cat gold bar
I recently bought x2 lucky gold cat gold bars to add to my collection and also a great gift idea as well ,this is a great company to buy from hope to see more deals also 👍🏻 gives more reasons to buy collectables and also I would like to add remember to turn lock down mode off to use trust pilot reviews my side is now fixed due to the great communication between the seller and myself… keep up the great work and deals too 👌
19 maj 2026
Svar från CoinGems
Thank you very much for your wonderful feedback and for choosing the Lucky Gold Cat Gold Bars for your collection. We’re delighted to hear they made a great addition to your collection and that you see them as a unique gift idea as well.
We truly appreciate your kind words about our service and communication. Thank you also for sharing the tip regarding Lockdown Mode and Trustpilot reviews—it may help other customers experiencing similar issues.
Your support means a great deal to us, and we’ll continue working hard to bring exciting new collectibles and great deals to our customers. We look forward to serving you again soon. 🐱✨🪙
I am extremely satisfied choosing my…
I am extremely satisfied choosing my favourite coins with CoinGems. My orders are always packed well, and promptly delivered. Always a pleasant experience. Thank you!
15 april 2026
Svar från CoinGems
Thank you very much for your kind feedback and continued support. We’re delighted to hear that you’ve been consistently happy with your purchases and that your orders arrive well packaged and promptly delivered.
It’s wonderful to know that shopping with CoinGems has been a pleasant experience.
We truly appreciate your trust and look forward to helping you find many more favourite coins for your collection.
Thank you
CoinGems Team 🪙✨
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.