Cocojewelry Omdömen 

355
TrustScore 4.5 av 5

4,3

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The "This Too Shall Pass..." message on your jewelry (bracelets and ring) is just what I need to remember these days, without others seeing it! The jewelry is well-made and attractive. I also gave a b... Se mer

Betygsatt 5 av 5 stjärnor

What an amazing small business! Such beautiful jewellery and exceptional service. I have now purchased for myself, my son, my daughter, my sisters, my husband & my mum! We all absolutely love our piec... Se mer

Betygsatt 5 av 5 stjärnor

I love my new cuff bracelets! I ordered a yellow and a green one, but in fact I then swapped the green one for a white one. They look fabulous. Really elegant and smart, especially against brown ski... Se mer

Betygsatt 1 av 5 stjärnor

Poor quality for the money. Bangle a slightly odd shape and had had sharp edges that scraped my arm as I put it on (has taken a week to heal). I would like to return for a refund but based on experien... Se mer

Företaget har svarat

Företagsinformation

  1. Smyckesbutik

Skrivet av företaget

Welcome to Coco Jewelry ❤️ We design and craft jewelry which delivers love, faith and courage. Our pieces act as daily reminders: to honor the love shared between friends and family, to lift the spirit when life feels overwhelming, and to stoke the courage to keep going when challenges arise. We believe in the power of words, as we believe in the great self-healing ability of human beings.


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

355 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 81 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(355)

309 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

Good afternoon,

Updated review:
lovecocojewelry was very responsive to my concern noted below and resent replacements immediately.
Thank you

Good afternoon,

I ordered four bracelets as Christmas gifts for my friends and was finally able to give them to them recently. Unfortunately, all of the bracelets are very loose and feel flimsy near the clasp. One of the bracelets already broke after only two days of wear.

I wanted to see if it would be possible to receive four replacement bracelets that are smaller and more secure at the clasp. We absolutely love the look of them, but the fit and durability have been disappointing.

Thank you for your time and help. I look forward to your response.

Best regards,
Stefanie Stoltz

19 oktober 2025
Logotyp för Cocojewelry

Svar från Cocojewelry

Hello, Stefanie. We are truly sorry about the items you received—this is not the experience we want for our customers.

A replacement package has already been sent, and the shipping information has been shared with you via the email address we have on file.

Thank you for bringing this to our attention and for your patience. Please don’t hesitate to reach out if you need any further assistance.

Betygsatt 1 av 5 stjärnor
Logotyp för Cocojewelry

Svar från Cocojewelry

Hello, Kathy. We are truly sorry about the items you received—this is not the experience we want for our customers.

A replacement package has already been sent, and the shipping information has been shared with you via the email address we have on file.

Thank you for bringing this to our attention and for your patience. Please don’t hesitate to reach out if you need any further assistance.

Betygsatt 5 av 5 stjärnor

Excellent products & shipping

Excellent products, made well. Fantastic shippers. Have ordered from LoveCocoJewelry three times and all items super and shipped quickly. A+ to deal with...

25 december 2025
Betygsatt 5 av 5 stjärnor

I ordered 2 rings

I ordered 2 rings. They came in a good amount of time and were beautiful. Unfortunately, my daughters would have preferred gold and I ordered silver. Customer service was super responsive and helpful to get my rings swapped to the gold at no charge or hassle to me!

30 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I received a broken bracelet and…

I received a broken bracelet and immediately contacted love, Coco jewelry and explain that it was a Christmas gift and they expedited it and the one that came was perfect. Very happy with their customer service and the item. Thank you for taking the time and helping me.

10 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great company to work with

Great company to work with. I ordered the incorrect size and color and to make it right, they offered to replace it with a new item free of charge.

26 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I ordered the mother/daughter…

I ordered the mother/daughter birthstone ring for both my daughter and myself for Christmas. When they arrived I was sad to see that I had mistakenly put the wrong month for my daughter’s birthstone. I contacted the company and asked if I could send them back and get replacement rings with the correct stone.
The reply was quick, kind and so helpful. They quickly shipped the correct order and we had them before Christmas.
The rings are absolutely beautiful. The stones are so bright and clear. I was a little worried about wearing adjustable band because in the past I had found that they pinch and are uncomfortable. That is not the case with this ring, no problems at all.

9 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I ordered the mother–daughter…

I ordered the mother–daughter birthstone rings as a Christmas gift, and they completely exceeded my expectations. The rings were beautiful, the stones are vibrant, and the meaning behind them makes them truly special. They feel high-quality and thoughtfully made, not delicate or flimsy at all.

Opening them together made for such a memorable and emotional moment. It’s a simple yet powerful way to celebrate the bond between a mother and daughter, and I couldn’t have chosen a more meaningful gift. The rings arrived on time, were well packaged, and looked even better in person.

I would absolutely recommend these to anyone looking for a sentimental, timeless gift. Worth every penny

25 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

In love

I know this is a mother daughter ring, but I ordered it for my cousin. In memory of her brother that past, I thought it was a nice ring to remember him. Also the material is nice love that's its adjustable and the birthstone are really shiny ✨️ 💙

18 december 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I recently bought this mother daughter…

I recently bought this mother daughter ring For my daughter’s Xmas Christmas gift and She and I were very disappointed that the gem fell out not even 2 hours after my daughter was given it as an Xmas gift. Super embarrassing as a mom, also it represented the relationship between mother and daughter , so it was not the best outcome- we are not happy.
When trying to Return the the ring it was complicated. So we felt taken advantage of. Help,
I’d like just to have the ring I paid for

22 december 2025
Omdöme utan inbjudan
Logotyp för Cocojewelry

Svar från Cocojewelry

Hello, Jacqueline. We’re truly sorry to hear about this experience—especially given how meaningful this ring was meant to be for you and your daughter. This is absolutely not the outcome we want for such a special gift, and we understand how disappointing and frustrating this must have been.

We sincerely apologize for the issue with the gem and for the difficulty you experienced with the return process. That’s not acceptable, and we want to make this right. We’ve sent you an email so we can help resolve this directly and ensure you receive the ring you paid for.

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