Cocojewelry Omdömen 

352
TrustScore 4.5 av 5

4,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

What an amazing small business! Such beautiful jewellery and exceptional service. I have now purchased for myself, my son, my daughter, my sisters, my husband & my mum! We all absolutely love our piec... Se mer

Betygsatt 5 av 5 stjärnor

I received my order and the bracelet was a different color than I thought I ordered. I email asking about exchanging it for a different color. Great customer service, I received a quick response and... Se mer

Betygsatt 5 av 5 stjärnor

Pretty bracelet with an engraved message that resonated with me and probably many others who need a laugh when facing a challenge. It looks well made, arrived quickly and customer service is 5 stars.... Se mer

Betygsatt 1 av 5 stjärnor

False advertising... the bracelet that I received does not say in "morse code" what is depicted in the photo on their website. My beads aren't in the same order. I've corresponded with customer... Se mer

Företaget har svarat

Företagsinformation

  1. Smyckesbutik

Skrivet av företaget

Welcome to Coco Jewelry ❤️ We design and craft jewelry which delivers love, faith and courage. Our pieces act as daily reminders: to honor the love shared between friends and family, to lift the spirit when life feels overwhelming, and to stoke the courage to keep going when challenges arise. We believe in the power of words, as we believe in the great self-healing ability of human beings.


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

352 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 81 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(352)

309 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Not at all what the picture showed

Not at all what the picture showed. Very misleading. Still waiting for my return label to send back.

22 februari 2026
Logotyp för Cocojewelry

Svar från Cocojewelry

Hello Christina,

Thank you for your feedback, and we’re very sorry for the experience with your order. This is not the experience we want for our customers.

We’ve reached out to make this right. While the bracelet may not have met your expectations, we want to assure you that it still carries the meaningful message it was designed for. We truly appreciate your patience and understanding.

Sincerely,
Coco Jewelry Team

Betygsatt 1 av 5 stjärnor

Scam company - Support will not respond

Scam company. They’ll charge you for your order immediately, but won’t actually process the order. Then when you reach out for information on said order, or to get a refund, they refuse to respond. I have proof of purchase, proof the order was placed, and yet they still refuse to acknowledge the situation. At the current rate, it looks like legal action will take place. Insane how unprofessional this “company” is.

24 februari 2026
Omdöme utan inbjudan
Logotyp för Cocojewelry

Svar från Cocojewelry

Hello J. Rogers,

We’re very sorry to read your review and to hear that you feel this way. Please know that we are not a scam company, our priority is to ensure every customer receives the service they expect. We understand how frustrating it must be to feel unheard, and we sincerely apologize if our communication fell short. We’d like to look into your order immediately and provide clarity on the situation. Please reach out to us directly with your order details so we can resolve this promptly.

Best regards,

COCO Jewelry Team

Betygsatt 5 av 5 stjärnor

Excellent customer service

I ordered 2 rings for my daughters and they arrived super quick. One was too small and Love Coco Jewelry’s customer service is top notch! They expeditiously got a replacement on the way!!

23 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Perfect Together

I was very excited to order the mother/daughter heart ring for my daughter for Valentine's Day. It came on time, and it was perfect. We have matching tattoos of two hearts, and when I saw this ring, I had to get it for her. They are perfect together! She loved it! Thank you "lovecocojewelry.com"!

14 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Customer Service

Unfortunately, the ring I bought my daughter for Valentine's Day didn't fit and the team was willing to send me a replacement without me sending the smaller size back. I plan to gift it to another who can use it for their child. Great customer service AND my daughter is very excited about her ring.

20 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

CocoJewelry has Ideal Customer Service

CocoJewelry has been great! I had a glitch originally where the shipping was not showing as free. I sent customer service a message and without question they were quick to respond with a refund for the shipping amount. The package arrived quickly as well. I got it just in time to surprise my long distance bestie with matching rings. Unfortunately the size that I chose for her ended up not fitting any of her fingers well. Once again customer service came to my rescue! They’re sending a replacement ring in her actual size and we are both beyond grateful for their kindness. We’re very much looking forward to sporting our matching bestie rings once the new one arrives! Thank you Coco Jewelry! Will definitely be a repeat customer!

18 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great experience

The size I ordered did not fit. Customer service got back to me within the hour and got everything settled for me to get a new size. Ring is perfect and company was very helpful.

15 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Satisfied customer

I was very happy with their product & customer service!
I had ordered the Daisy ring for my daughter for Valentine’s Day & it ended up being too small for her. I had reached out to them & explained to them that I would like to exchange it for a bigger size. They got back to me the same day & offered to replace the ring.

14 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fast shipping and great customer service

I Ordered the black roses ring from coco jewelry. I accidentally ordered the wrong size. Their customer service was excellent. They quickly replied to me and sent out a new ring right away. I received it in a few days. I’m very impressed with the customer service, the ring was fantastic great detail.

14 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I am thrilled with the gemstone ring

I am thrilled with the gemstone ring! The first ring I ordered did have a slight defect, and the company promptly sent out a replacement. Absolutely beautiful and highly recommend this product.

13 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I love my ring

I love my ring! I cared for my husband after a cardiac arrest, through COVID, and then a year of chemo and radiation for terminal small cell lung cancer. I've come through it all and gotten stronger each year. I also got one for a friend who is caring for her husband, now in hospice. She is learning just how strong she is. This ring is a daily reminder. Thank you!

6 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Timely and responsive

The ring I ordered came in a timely manner and was of very good quality. When I needed to exchange it for a different size, the company was very responsive to my request and sent a replacement quickly.

22 januari 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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