I am ordering/receiving from abroad; therefore, the whole process was slightly more complicated. It took more than a few phone calls (some of which not answered), but the overall speed of handling was... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I’ve had my prescriptions of HRT from CloudRx for a few years and have always had a very good experience with them . They are prompt is processing my order and delivery is always quick . Very good
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Reliable, fast service. I only had one occasion, when I needed to contact them about an order, and they responded quickly and sorted it out.
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I ordered medication via Dr Franks - that arrived - but the box was empty. Lots of emails, phone calls, messages via the website but nothing, no response, not for 6 weeks. I opened up a dispute via: P... Se mer
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Företagsinformation
Skrivet av företaget
CloudRx is a digital prescribing platform designed to revolutionize private healthcare. It offers a free, user-friendly service for private prescribers, including GPs, consultants, pharmacists, dentists, and nurse prescribers. CloudRx streamlines the process of prescribing, payment, and delivery of medications directly to patients, making it easier for both clinicians and patients. The platform supports remote consultations and integrates seamlessly with existing clinical software through its advanced pharmacy API. With CloudRx, healthcare providers can enhance their practice's efficiency and improve the patient experience by offering quicker, more convenient access to medications.
Kontaktuppgifter
1 Hawthorn Park, LS14 1PQ, Leeds, Storbritannien
- 01135312942
- pharmacy@cloudrx.co.uk
- cloudrx.co.uk
4,6
Utmärkt
524 omdömen
Har besvarat 90 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Absolutely the best pharmacy to deal…
Absolutely the best pharmacy to deal with the lady helping me today was fantastic even phoning my clinic to help me split the items into smaller groups to keep it affordable! Thank you so much I’m sure her name was Avril , hope so such a kind caring person
12 mars 2026
Omdöme utan inbjudan
Svar från CloudRx
Thank you so much for your lovely review! The team member who helped you was Sidonie, so we’ll make sure she hears your kind words. We’re thrilled to hear that you found her support so helpful and caring—it really means a lot to us to know we’ve made things easier for you!
— The CloudRx Team
Svar från CloudRx
Thank you for your feedback. We're pleased to hear that you found our service and communication to be excellent. We truly appreciate your support!
— The CloudRx Team
Svar från CloudRx
Thank you for your positive feedback. We're delighted to hear that you consistently receive excellent service from us. We truly appreciate your support!
— The CloudRx Team
Wonderful online pharmacy
Wonderful online pharmacy. Helpful every time I deal with them. Very fast delivery even when away on holiday.
4 mars 2026
Omdöme utan inbjudan
Svar från CloudRx
Thank you for your kind review. We're thrilled to hear that you find our online pharmacy helpful and that your deliveries have been fast, even while on holiday. We truly appreciate your continued support and feedback!
— The CloudRx Team
Svar från CloudRx
Thank you for your feedback. We're delighted to hear that you were pleased with both our service and product. We truly appreciate your support!
— The CloudRx Team
I had a very positive experience
I had a very positive experience using their online service. The entire process was straightforward, well organised, everything was handled efficiently and the communication and updates were clear throughout.
I appreciate the convenience and professionalism and would definitely recommend it to others looking for a reliable support.
28 februari 2026
Omdöme utan inbjudan
Svar från CloudRx
Thank you for your detailed and positive review. We're delighted to hear that you found our online service straightforward, efficient, and well-communicated. It’s wonderful to know that our convenience and professionalism met your expectations, and we truly appreciate your recommendation to others.
— The CloudRx Team
Always a good experience using this…
Always a good experience using this company. Very straightforward and fast delivery, helpful customer service too.
2 mars 2026
Omdöme utan inbjudan
Svar från CloudRx
Thank you for your wonderful review. We're pleased to hear that your experience with CloudRx has always been positive, with fast delivery and helpful customer service. We truly appreciate your feedback and continued support.
— The CloudRx Team
Used these quite a few times now as a…
Used these quite a few times now as a patient, never dissappointed me.
9 mars 2026
Omdöme utan inbjudan
Svar från CloudRx
Thank you for your kind review. We're delighted to hear that your experiences with CloudRx have always been positive. We truly appreciate your continued support and look forward to assisting you again in the future.
— The CloudRx Team
Ripped off!
Very disappointed that they reduced the price by £75 on my delivery day - wiping out any loyalty points I had earned and a whole lot more. Then on top of that, no loyalty points added for my latest purchase. Time to look elsewhere!
2 mars 2026
Omdöme utan inbjudan
Svar från CloudRx
Thank you for sharing your feedback. We’re sorry to hear about your experience. CloudRx does not operate a loyalty scheme, so it’s possible there has been some confusion with your clinic.
We’d be happy to help clarify this—please contact our Customer Services team at pharmacy@cloudrx.co.uk so we can investigate further and assist you.
— The CloudRx Team
Always had my prescription delivered on…
Always had my prescription delivered on time and with care and attention
1 mars 2026
Omdöme utan inbjudan
Svar från CloudRx
Thank you for your kind feedback. We're delighted to hear that your prescriptions have always been delivered on time and with care. We truly appreciate your support and are glad to know our service meets your expectations.
— The CloudRx Team
Prescription within 24hrs
I ordered my prescription the prescription was sent out the same day. I was sent tracking information and I received my prescription within 24hours. Excellent service
2 mars 2026
Omdöme utan inbjudan
Svar från CloudRx
Thank you for your fantastic review. We're thrilled to hear that your prescription arrived so quickly and that the tracking information was helpful. We’re glad you had an excellent experience and appreciate you taking the time to share it.
— The CloudRx Team
Great communication
Great communication. Always helpful and patient. very impressive service.
6 mars 2026
Omdöme utan inbjudan
Svar från CloudRx
Thank you for your lovely feedback. We're delighted to hear that you found our team helpful, patient, and easy to communicate with. We truly appreciate your kind words and are pleased you had such a positive experience with our service.
— The CloudRx Team
Excellent service
Quick, efficient service.
Easy to order + kept up to date with your delivery
10/10
2 mars 2026
Omdöme utan inbjudan
Svar från CloudRx
Thank you for your fantastic review. We're really pleased to hear that you found the service quick and efficient, and that the ordering process and delivery updates were helpful. We truly appreciate the 10/10 rating and your support.
— The CloudRx Team
Excellent service provision.
Communication, response time, help and support provided is excellent. 👌
2 mars 2026
Omdöme utan inbjudan
Svar från CloudRx
Thank you for your great feedback. We're delighted to hear that you found our communication, response time, and support to be excellent. Your comments mean a lot to our team and we truly appreciate you taking the time to share your experience.
— The CloudRx Team
Excellent service
Excellent, prompt service. I have used CloudRx on numerous occasions and the service has always been great.
23 februari 2026
Omdöme utan inbjudan
Svar från CloudRx
Thank you for your wonderful review and for choosing CloudRx on multiple occasions. We're delighted to hear that you've consistently experienced prompt and excellent service. Your feedback is greatly appreciated, and we look forward to supporting you again in the future.
— The CloudRx Team
Svar från CloudRx
Thank you for your kind review. We're really pleased to hear you were happy with the service. We appreciate your feedback and look forward to assisting you again in the future.
— The CloudRx Team
Svar från CloudRx
Thank you so much for your wonderful feedback.
We’re delighted to hear you had an outstanding experience — that’s exactly what we aim for every time. Your support truly means a lot to our team.
— The CloudRx Team
So impressed!
As a return customer, I couldn’t be happier with my latest purchase. The customer service is above and beyond.
20 februari 2026
Omdöme utan inbjudan
Svar från CloudRx
Thank you so much for your continued support.
We’re absolutely delighted to hear that you’ve been happy with your latest purchase and that our customer service has made such a positive impression. Going above and beyond for our returning customers is exactly what we strive for.
We truly appreciate you choosing us again and look forward to supporting you whenever you need us.
— The CloudRx Team
Great service.... no complaints here!!
Great service ...my prescription came next day as promised...would definitely use again
Thanks
16 februari 2026
Omdöme utan inbjudan
Svar från CloudRx
Thank you so much for your lovely feedback.
We’re really pleased to hear your prescription arrived the next day as promised — we know how important timely delivery is. It’s great to know you’d use us again.
Thank you for your support, and we’re always here if you need us.
— The CloudRx Team
Svar från CloudRx
Thank you so much for the 5-star review!
We’re thrilled to hear you were happy with the service. Your support and kind words really mean a lot to our team.
We’re always here if you need anything — thanks again! ⭐
— The CloudRx Team
Detta är Trustpilot
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